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Global Incident Jobs (NOW HIRING)

Incident Manager

Houston, TX · On-site

$97K - $146K/yr

You will be working with your global incident management team to assess the severity of reported incidents, identify relevant service owners, initiate, and lead incident management calls with ...

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Global Incident information

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$127.2K

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How much do global incident jobs pay per year?

As of Jul 30, 2026, the average yearly pay for global incident in the United States is $127,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $172,000.00 per year, depending on experience, location, and employer.

How does a Global Incident Manager typically coordinate with international teams during a major incident?

A Global Incident Manager frequently collaborates with cross-functional teams across various time zones to ensure timely resolution of critical issues. This involves setting up virtual war rooms, facilitating clear communication, and aligning response efforts among IT, security, and business continuity teams worldwide. Effective coordination requires cultural sensitivity, use of collaborative tools, and clear escalation procedures to minimize downtime and service impact. Building strong relationships with regional stakeholders is essential for swift decision-making and smooth incident management.

What are the key skills and qualifications needed to thrive as a Global Incident Manager, and why are they important?

To thrive as a Global Incident Manager, you need expertise in incident response, IT service management, and risk assessment, often supported by a degree in information technology or certifications such as ITIL or CISSP. Familiarity with incident management platforms, security monitoring tools, and ticketing systems is typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are vital soft skills for this role. These skills and qualities are crucial for quickly resolving crises, minimizing business impact, and ensuring effective coordination across global teams.

What are Global Incident Managers?

Global Incident Managers are professionals responsible for overseeing the response to critical incidents that affect an organization's operations across multiple regions or countries. Their primary role is to coordinate teams, manage communication, and implement solutions to resolve incidents quickly and efficiently. They work to minimize the impact of outages, security breaches, or other emergencies on business processes. Global Incident Managers also analyze incidents to identify root causes and develop strategies to prevent future occurrences.
What are the most commonly searched types of Global Incident jobs? The most popular types of Global Incident jobs are:

Information Security Global Incident Response Lead

Vontier Corporation

Greensboro, NC • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

THIS IS A HYBRID POSITION OUT OF GREENSBORO, NC*

INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)

As the Information Security Global Incident Response Lead, you will play a critical role in the organization's cybersecurity efforts. The position is responsible for acting as a lead during security incidents, coordinating efforts with various members of the Security Operations and Incident Response Team, ensuring Preparation,Identification, Containment, Eradication, Recovery, and Lessons Learned. This position will work closely with business owners, IT teams, Privacy/Legal, and other members of the Information Security Team to protect the confidentiality, integrity, and availability of the organization's data and systems.

In this role, you will be responsible for the following:

  • Incident Response Command 
    • Lead the response to high-impact cybersecurity incidents. Coordinate cross-functional teams globally to ensure timely containment, eradication, and recovery. Act as a first-level decision-maker during incidents, escalating to Managers/Directors, coordinating with InfoSec Comms, and following established response protocols.
  • Process & Procedure Improvement
    • Develop, maintain, and continuously improve global incident response playbooks, runbooks, and workflows. Participate in regular incident simulations and tabletop exercises to evaluate and enhance response readiness. Analyze incident post-mortems to identify root causes and implement corrective actions. Utilize AI tools to continuously improve incident response efforts.
  • Collaboration & Stakeholder Management
    • Work closely with IT, Security Operations, Legal, Communications, and business units worldwide to ensure alignment during incidents. Work with Security Awareness function to assist in improving user security awareness stemming from security incidents. Act as a liaison between technical teams and senior leadership to provide clear incident updates and risk assessments.
  • Reporting & Compliance
    • Maintain incident documentation and reporting in accordance with regulatory and compliance requirements. Track key incident metrics and produce reports to inform security strategy and executive leadership.

WHO YOU ARE (Qualifications)

At a minimum, we would like you to have:

  • Bachelor's degree in Information Security, Information Technology, Computer Science, or a related field or equivalent work experience.
  • Proven experience (5 years) in cybersecurity (operations, vulnerability management, engineering, or related roles) with at least 2 years of experience participating in incident response actions/activities.
  • Advanced knowledge of security concepts and principles.
  • Experience coordinating global, cross-functional teams in high-pressure situations.
  • Excellent communication and stakeholder management skills.
  • Familiarity with common security tools such as SIEM, EDR, forensics, and incident management platforms.
  • Strong analytical and problem-solving skills.
  • Robust attention to detail.
  • Obtain relevant certifications such as CompTIA Security , Certified Information Systems Security Professional (CISSP), etc.

Career Development:

  • This position serves a mid-level individual contributor role in information security. As the Global Incident Response Lead gains experience and certifications, they can advance to higher-level roles such as Incident Response Manager or Cyber Defense Manager. Continuing education and professional development are essential for career growth in this field.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. 


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About Vontier

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

2019

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