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Global Customer Support Representative Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

Astor & Sanders

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

HelloGov AI, Inc.

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Support Representative HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes ...

Day Translations

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Day Translations is a global translation and interpreting company. We help improve worldwide ... As a Customer Support Representative, you will be the first to talk to our clients when they call ...

Valora Rise

Customer Support Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Support Representative Location: Cincinnati, OH Job Type: Full-Time Join a Growing Team! Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting ...

Safran

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... Safran holds, either independently or through partnerships, leading global or European positions in ...

CoinPoker

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative The Customer Support Representative is the first point of contact ... global, crypto-literate player base. We are looking for two additions to the team to work the ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

Elvanx Inc

Customer Support Representative

Fayetteville, NC · On-site

$14.75 - $20/hr

Customer Support Representative Location: Fayetteville, NC Job Type: Full-Time Join a Growing Team! Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting ...

Posted today

Evo Marketing

Customer Support Representative

Provo, UT · On-site

$15.25 - $20.50/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

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Global Customer Support Representative information

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How much do global customer support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for global customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a global customer support representative?

A Global Customer Support Representative is a professional who assists customers from different countries and regions by resolving their inquiries, issues, or complaints. They typically handle communication through various channels such as email, phone, chat, and social media. These representatives are skilled at understanding cultural differences, providing excellent service, and often work across multiple time zones. Their main goal is to ensure customer satisfaction and help maintain positive relationships between the company and its global clients.

What are the key skills and qualifications needed to thrive as a global customer support representative?

To thrive as a Global Customer Support Representative, you need strong communication skills, problem-solving abilities, and fluency in multiple languages, often supported by a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and remote communication tools is typically required. Outstanding interpersonal skills, cultural sensitivity, and patience set top performers apart in this role. These competencies are crucial for delivering seamless support to a diverse, international customer base and maintaining high satisfaction levels.

How does a global customer support representative typically collaborate with international teams and customers?

Global Customer Support Representatives frequently work with colleagues and customers across multiple time zones and cultures. This requires strong communication skills, flexibility in scheduling, and an understanding of cultural differences when addressing customer needs. Collaboration often happens via email, chat, video calls, and customer relationship management (CRM) platforms to ensure seamless issue resolution. Representatives may also participate in regular meetings with international teams to share insights, coordinate responses, and implement best practices for customer satisfaction.

What are popular job titles related to Global Customer Support Representative jobs?

For Global Customer Support Representative jobs, the most frequently searched job titles are:

Global Customer Support Representative jobs near you
Infographic showing various Global Customer Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Rep

Orem, UT • On-site

SecurityMetrics
Network Security • 201 - 500 employees
Learn more about SecurityMetricsexternal

$14.75 - $19/hr

Part-time

Re-posted 14 days ago

Job description

Join SecurityMetrics Customer Support Team

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!

SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes.

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat.

As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Fluent in English and any of the following languages:
    • Portuguese
    • Chinese/Mandarin
    • Spanish
    • French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML

Apply