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Global Customer Service Manager Jobs in Indiana (NOW HIRING)

Service Manager

Burns Harbor, IN ยท On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Service Manager

Burns Harbor, IN ยท On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Service Manager

Chesterton, IN ยท On-site

$90K - $150K/yr

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:

Customer Care

Peru, IN ยท On-site

$20/hr

Company Description Global Channel Management is a technology company that specializes in various ... customer service experience. Inter-personal skills are also essential in order to maintain the ...

Service Manager

Greenwood, IN ยท On-site

$55K - $85K/yr

We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:

Do you want to work for an award-winning business that values exceptional customer service, as well ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

Customer Service Representative

La Porte, IN ยท On-site

$14.75 - $20.25/hr

... and global team members to coordinate order fulfillment and respond to customer needs ... Provides timely feedback to management regarding customer satisfaction. * Interacts with B&B/Solve ...

Frequently reports to the Customer Service Manager. * Experience in customer-facing roles previously, Microsoft Office application skills are a must. * Particularly Excel, Outlook, and Word. Any ...

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Service Manager

Highland, IN ยท On-site

$100K - $150K/yr

Maintain above average Customer Service. * Ability to motivate ASMs and technicians * Understand customer concerns * Explain service being performed and keep customer informed and updated throughout ...

This role is responsible for managing service personnel, supporting customer retention and account growth, maintaining operational standards, and partnering with branch leadership to achieve overall ...

Customer Service

Columbus, IN

$15 - $20.25/hr

... managed services and direct placement services to Global 2000 Corporations. Collabera is ranked ... Job Title: Customer Service II Location: Columbus, IN Duration: 3-4 Months (could go beyond ...

Service Manager

Merrillville, IN ยท On-site

$60 - $70/hr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Customer satisfaction translates into revenue growth--and you can earn your way to an annual ...

Showing results 41-60

Global Customer Service Manager information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do global customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for global customer service manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a global customer service manager do?

A Global Customer Service Manager oversees customer service operations across multiple countries or regions, ensuring consistent and high-quality support for clients worldwide. Their responsibilities include developing service strategies, managing international teams, and implementing global best practices. They work to improve customer satisfaction, address escalated issues, and coordinate with other departments to deliver seamless service. Additionally, they analyze performance metrics and adapt processes to meet the unique needs of different markets.

What are the key skills and qualifications needed to thrive as a global customer service manager?

To thrive as a Global Customer Service Manager, you need expertise in customer relationship management, cross-cultural communication, and strong leadership skills, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, helpdesk software, and data analytics tools is typically required. Outstanding problem-solving abilities, adaptability, and emotional intelligence help you lead diverse teams and resolve complex customer issues. These competencies are crucial for ensuring consistent, high-quality service delivery across international markets and maintaining strong client relationships.

How does a global customer service manager typically coordinate with international teams to ensure consistent service quality across regions?

A Global Customer Service Manager often works closely with regional managers and local teams to standardize processes, share best practices, and address region-specific challenges. This coordination can involve regular virtual meetings, cross-training initiatives, and the use of unified customer service platforms to track performance and customer feedback. Effective communication and cultural sensitivity are key, as the manager must adapt global strategies to align with local expectations while maintaining a consistent brand experience. This collaborative approach helps ensure that customers worldwide receive high-quality support, regardless of location.

What is the difference between Global Customer Service Manager vs Customer Support Supervisor?

AspectGlobal Customer Service ManagerCustomer Support Supervisor
CredentialsCustomer service experience, leadership skills, industry-specific knowledgeCustomer service experience, team management skills
Work EnvironmentInternational offices, remote teams, global customer baseLocal or regional customer support centers, office or remote
Employer & Industry UsageMultinational corporations, global service providersCompanies with customer support teams, regional branches
Search & Comparison IntentUnderstanding roles in global customer service managementManaging customer support teams at a regional level

The Global Customer Service Manager oversees customer service operations across multiple regions or countries, focusing on international strategies and global team coordination. In contrast, a Customer Support Supervisor manages customer support teams within a specific region or local office. While both roles require customer service experience and leadership skills, the Global Customer Service Manager handles broader, international responsibilities, whereas the Supervisor focuses on regional team management.

What are the most commonly searched types of Global Customer Service jobs in Indiana?

The most popular types of Global Customer Service jobs in Indiana are:

What are popular job titles related to Global Customer Service Manager jobs in Indiana?

For Global Customer Service Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Global Customer Service Manager jobs?

Cities in Indiana with the most Global Customer Service Manager job openings:

Infographic showing various Global Customer Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Service Manager

Graff Auto Campus

Burns Harbor, IN โ€ข On-site

$90K - $150K/yr

Full-time

Re-posted 22 days ago


Job description

Description of the role:

The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency.

Responsibilities:
  • Manage all aspects of the service department
  • Supervise service technicians and staff
  • Ensure timely and quality service for all customers
  • Monitor inventory and order supplies as needed
  • Handle customer inquiries and complaints
Requirements:
  • Previous experience in automotive service management
  • Strong leadership and communication skills
  • Knowledge of automotive repair and maintenance
  • Excellent customer service abilities
  • Detail-oriented and organized
Benefits:

- Competitive salary ranging from $90,000.00 - $150,000.00 per year

- Paid bi-weekly

- Health insurance and retirement plans

About the Company:

Graff Auto Campus is a premier automotive dealership located in Burns Harbor, IN. We are committed to providing top-notch service and quality products to our customers.