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Gift Shop Associate Jobs (NOW HIRING)

RAND THRU CLEANING ESTATE

Gift Shop Associate

Windsor, NJ · On-site

$17.50 - $18/hr

RAND THRU CLEANING ESTATE is looking for a friendly and enthusiastic Gift Shop Associate to join our team in Robbinsville, NJ! This is a fantastic opportunity to connect with customers, showcase ...

NorthStar Memorial Group

Gift Shop Associate

Kaneohe, HI · On-site

$16 - $17.50/hr

NorthStar Memorial Group is seeking a Gift Shop Associate to support daily operations at the historic Byodo-In Temple in Kaneohe Hawaii. This role helps ensure visitors have a positive and memorable ...

Inova Primary Care

Gift Shop Associate - PRN

Falls Church, VA · On-site

$16.25 - $18.75/hr

Inova Fairfax Medical Campus is looking for a dedicated Gift Shop Associate to join our Retail Operations team. This role will be PRN, Monday-Sunday, Day and Hours Vary. Requires some travel within ...

NorthStar Memorial Group

Gift Shop Associate

Kaneohe, HI · On-site

$16 - $17.50/hr

NorthStar Memorial Group is seeking a Gift Shop Associate to support daily operations at the historic Byodo-In Temple in Kaneohe Hawaii. This role helps ensure visitors have a positive and memorable ...

Northstar Memorial Group

Gift Shop Associate

Kaneohe, HI · On-site

$16 - $17.50/hr

NorthStar Memorial Group is seeking a Gift Shop Associate to support daily operations at the historic Byodo-In Temple in Kaneohe Hawaii. This role helps ensure visitors have a positive and memorable ...

Inova

Gift Shop Associate - PRN

Falls Church, VA · On-site

$17 - $26.90/hr

Inova Fairfax Medical Campus is looking for a dedicated Gift Shop Associate to join our Retail Operations team. This role will be PRN, Monday-Sunday, Day and Hours Vary. Requires some travel within ...

Northstar Memorial Group

Gift Shop Associate

Kaneohe, HI

$16 - $17.50/hr

NorthStar Memorial Group is seeking a Gift Shop Associate to support daily operations at the historic Byodo-In Temple in Kaneohe Hawaii. This role helps ensure visitors have a positive and memorable ...

Spectrum Health

Gift Shop Associate

Royal Oak, MI

$14.25 - $16.25/hr

Welcomes and greets customers entering gift shop. Responds factually to customer questions, provides information on merchandise and gift shop policies/procedures. Refers as appropriate. * Processes ...

Yale New Haven Health

Gift Shop Associate

Bridgeport, CT · On-site

$15.50 - $18/hr

Performs the day to day activities of the Gift Shop. Essential duties and responsibilities include the following. Other duties may be assigned. EEO/AA/Disability/Veteran Responsibilities * 1. Assists ...

Yale New Haven Health

Gift Shop Associate

Bridgeport, CT · On-site

$15.50 - $18/hr

Performs the day to day activities of the Gift Shop. Essential duties and responsibilities include the following. Other duties may be assigned. EEO/AA/Disability/Veteran Responsibilities * 1. Assists ...

Yale New Haven Health

Gift Shop Associate

Bridgeport, CT

$15.50 - $18/hr

Performs the day to day activities of the Gift Shop. Essential duties and responsibilities include the following. Other duties may be assigned. EEO/AA/Disability/Veteran Responsibilities * 1. Assists ...

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How much do gift shop associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for gift shop associate in the United States is $12.24, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $13.46 per hour, depending on experience, location, and employer.

What is a gift shop associate?

Gift Shop Associates are retail professionals who assist customers in gift shops by answering questions, recommending products, operating cash registers, and maintaining a clean and organized store environment. They may also be responsible for restocking shelves, handling returns, and ensuring that customers have a positive shopping experience. Gift Shop Associates often work in places like museums, hospitals, hotels, or tourist attractions, where they represent both the store and its parent organization.

What are the key skills and qualifications needed to thrive as a gift shop associate?

To thrive as a Gift Shop Associate, you need strong customer service abilities, basic math skills, and retail experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and merchandising techniques is typically required. Excellent communication, attention to detail, and a friendly, approachable attitude help associates connect with customers and create a welcoming environment. These skills are important for driving sales, ensuring accurate transactions, and fostering positive customer experiences in a retail setting.

What are some common challenges faced by gift shop associates, and how can they be managed effectively?

Gift Shop Associates often encounter challenges such as managing high customer volumes during peak tourist seasons, keeping inventory organized, and staying knowledgeable about a diverse range of products. To handle these, associates can prioritize strong organizational skills, maintain clear communication with team members, and stay proactive in restocking and tidying displays. Building rapport with customers and remaining adaptable also helps create a positive shopping experience, even during busy times.

What is the difference between Gift Shop Associate vs Retail Cashier?

AspectGift Shop AssociateRetail Cashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; basic math and customer service skills
Work EnvironmentGift shops, museums, tourist attractionsRetail stores, supermarkets, department stores
Employer & Industry UsageUsed in gift shops, specialty stores, museumsCommon in retail stores, supermarkets, malls
Common Search & Comparison IntentYesYes

The main difference between a Gift Shop Associate and a Retail Cashier lies in their work environment and specific duties. Gift Shop Associates typically work in gift shops or specialty stores, focusing on customer service, sales, and product knowledge related to gifts and souvenirs. Retail Cashiers work across various retail settings, primarily handling transactions and customer checkouts. Both roles require similar skills and credentials, but their environments and product focus differ.

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Gift Shop Associate jobs near you
Infographic showing various Gift Shop Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $25,466 per year, or $12.2 per hour.

Gift Shop Associate

Milwaukee Repertory Theater, Inc.

Milwaukee, WI • On-site

$16/hr

Part-time

Posted 25 days ago

Job description

Job Type
Part-time
Description
Position: Gift Shop Associate
Department: Marketing
Reports To: Associate Director of Guest Operations
Start Date: Week of September 7
Deadline to Apply: Wednesday, August 19
Status: Non-Exempt
Full/Part Time: Part-Time
Annual/Seasonal: Seasonal
Compensation Range: $16/hr
Join Our Guest Operations Team!
We're looking for friendly, dedicated team members to help welcome nearly 300,000 guests to world-class productions across our three unique stages. As a member of our Customer Service Team for the 2026/27 Season, you'll play a key role in creating a warm, inclusive, and memorable experience for every patron.
POSITION SUMMARY
The Gift Shop Associate helps create a welcoming, service-oriented retail experience that supports both audience engagement and earned revenue. This part-time, seasonal position is responsible for operating the theater's Gift Shop during performance hours-including processing sales, assisting with inventory, and supporting merchandise displays. To ensure excellent customer service, Gift Shop Associates are expected to maintain strong knowledge of Gift Shop products, the facility, current productions, and special events. Positions typically range from 12 to 20 hours per week during performance weeks.
KEY RESPONSIBILITIES:
Customer Service & Sales
  • Greet and assist patrons with purchases in a friendly and professional manner.
  • Operate the Toast point-of-sale (POS) system, process transactions accurately, and handle cash/card payments.
  • Promote current merchandise, special items, and theatre-branded products.
  • Maintain product knowledge to answer customer questions confidently.

Merchandising & Inventory
  • Restock shelves and maintain clean, organized, and visually appealing displays.
  • Assist with inventory counts, tagging, pricing, and stock rotation.
  • Alert supervisor to low stock levels or supply needs.

Theatre & Guest Support
  • Represent Milwaukee Rep answering basic questions about performances, class/workshop offers and venue amenities.
  • Uphold the theatre's values of hospitality, inclusion, and community service.
  • Coordinate with front-of-house and box office teams to ensure a seamless patron experience.
  • Take responsibility as part of the Guest Operations team for evacuation and emergency procedures, prioritizing the safety of guests, ushers, and staff above all else.

Daily Operations & Reporting
  • Open and close the gift shop independently or as scheduled.
  • Reconcile the cash drawer and ensure accuracy of daily sales reports.
  • Report any equipment or product issues to Guest Operations supervisors.

Additional Duties
  • Support lobby and house reset, including collection of programs and lost items.
  • Communicate patron feedback, incidents, or maintenance issues to the House Manager or Associate Director of Guest Operations.
  • Attend Guest Operations trainings and meetings as required.
  • Some Gift Shop Associates may be crossed-trained to work as House Assistants.
  • Perform other duties as assigned.

Top applicants will stand out if they:
  • Bring a positive, outgoing and friendly personality; a sense of humor a plus!
  • Are reliable, punctual, and professional.
  • Show attention to detail and committed to maintaining a tidy, engaging retail space.
  • Listen well, follow instructions, and solve problems proactively.
  • Works well both independently and as part of a team.
  • Are enthusiastic about live theatre and delivering exceptional guest service.

Requirements
REQUIREMENTS OF THE POSITION
Qualifications:
  • 2+ years of experience in retail, customer service, or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Comfortable using point-of-sale (POS) systems; basic math and cash-handling skills required.
  • Ability to remain patient, understanding and think critically, while interacting with patrons.
  • Availability to work evenings, weekends, and holidays in accordance with performance schedules.
  • Ability to pass a background check in accordance with state and/or Federal laws.

Physical Requirements:
The physical conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Able to regularly ascend/descend stairs.
  • This position lifts and moves materials and supplies up to 25 pounds.
  • Ability to stand, sit, or walk for up to 2 hours at a time.
  • The regular duties of this job include communication in person
  • Job requires use of close vision.

Milwaukee Rep Values Employees Who:
  • Communicate well with a diverse group of colleagues.
  • Demonstrate an aptitude and eagerness to learn new skills and processes when necessary.
  • Solve problems and engage in creative thinking about challenges individually and in a group environment.
  • Are able to accept and incorporate feedback.
  • Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative.
  • Demonstrates an understanding of historical and institutional racism in the American theatre and/or a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community.

TO APPLY
Required Materials: Online Application, Resume, and a Cover Letter detailing why you are the best candidate for the position
Deadline: Applications will be accepted until the position is filled.
All applications must be submitted through the online portal. Any candidate who requires accommodations to submit an online application should contact Elena Donley edonley@milwaukeerep.com
Salary Description
$16/hour

Apply