Gertens Family of Businesses is an Equal Employment Opportunity Employer. Store Hours Mon-Fri 8a - 7p Sat 8a-6p Sun 10a-5p
Gertens Family of Businesses is an Equal Employment Opportunity Employer. Store Hours Mon-Fri 8a - 7p Sat 8a-6p Sun 10a-5p
Gertens information
See salary details
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
How much do gertens jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Garden Center Associate at Gertens, and why are they important?
What are the typical responsibilities of a team member working at Gertens, and how do they contribute to the company's operations?
What is Gertens and what types of jobs are available there?
What is the difference between Gertens vs Garden Center Worker?
| Aspect | Gertens | Garden Center Worker |
|---|---|---|
| Credentials | High school diploma often preferred, horticulture knowledge | High school diploma, basic plant care knowledge |
| Work Environment | Retail garden center, outdoor and indoor areas | Retail garden center, customer service, plant care |
| Industry Usage | Used by Gertens as a company role | Common job title across various garden centers |
| Search & Comparison | Often searched by customers or job seekers comparing roles | Commonly compared for entry-level garden center positions |
Gertens is a specific garden center company, while Garden Center Worker is a general job title for employees working in garden centers. The roles overlap in environment and basic plant care skills, but Gertens may require additional knowledge about their specific products and services. Both are retail roles focused on customer service and plant maintenance, with Gertens being a particular employer in the industry.
Gertens rating
6.4
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Spikes and Houles Feed Store is seeking a motivated and customer-focused Customer Support Lead to join our team. This key-holder position plays a vital role in delivering an exceptional customer experience, supporting daily store operations, and leading by example. The ideal candidate is passionate about our brand, thrives in a fast-paced retail environment, and is committed to developing both their own skills and those of their team.
Availability Requirements
Full-time candidates must have open availability Monday through Sunday, including opening, closing and weekend shifts. Ability to open and close the store during the week is required.
Key Responsibilities
- Serve as a key holder, responsible for opening and closing the store
- Support all aspects of daily store operations including cash handling, maintenance, and cleanliness
- Deliver and maintain a culture of outstanding customer service
- Engage customers by sharing product knowledge, including ingredients, benefits, and features
- Handle customer questions, concerns, and feedback with professionalism and care
- Lead shifts independently and support team members on the floor
- Assist with training, coaching, and development of staff
- Operate POS systems and handle cash transactions accurately (including overrides, safe counts, and till reconciliation)
- Maintain merchandising standards, including stocking, pricing, promotional displays, and floor sets
- Assist with freight processing, truck unloading, and inventory management
- Ensure compliance with company policies, safety procedures, and loss prevention practices
- Use store technology (computers, handheld devices, scanners, etc.) effectively
- Support the Store Manager with additional tasks and special projects as needed
- At least 1 year of customer service experience; cash handling experience preferred
- High school diploma or GED required
- Must be at least 18 years old
- Strong communication and customer engagement skills
- Ability to work independently and lead a team
- Comfortable using Microsoft Office and retail technology systems
- Strong critical thinking and problem-solving skills
- Passion for learning, training, and team development
- Ability to operate equipment such as pallet jacks and forklifts (or willingness to learn)
- Comfortable working in varying conditions, including stockrooms and outdoor elements as needed
- Flexible schedule with the ability to work evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Frequent use of hands for handling products and equipment
- Ability to lift up to 50 pounds regularly
- Capable of bending, climbing, and reaching as needed
- Competitive wages
- Day, evening, and weekend schedules
- Tuition Assistance for eligible employees
- Scholarship opportunities
- Employee discounts
- Health and Welfare insurances
- 401(k) savings plan with company match
- Employee referral bonus
- Internship program
Ready to Apply?
If you're excited to lead, serve customers, and be part of a team that values animals, agriculture, and great service, we encourage you to apply today. Join Spikes and Houles Feed Store and help us continue delivering an outstanding experience to our customers and community.
*E-Verify:*
Gertens participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
Gertens Family of Businesses is an Equal Employment Opportunity Employer.
Store Hours
Mon-Fri 8a - 7p
Sat 8a-6p
Sun 10a-5p
About Gertens
Sourced by ZipRecruiter
Industry
Retail
Company size
201 - 500 Employees
Headquarters location
Inver Grove Heights, MN, US
Year founded
1920