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German Customer Service Jobs (NOW HIRING)

Via

Customer Service Representative (German-speaking)

$16.50 - $22.25/hr

As a Customer Service Representative at Via, you will be the human connection between our ... Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working ...

Utah Valley University

Student - German Tutor

Orem, UT · On-site

$16/hr

... German tutor in the Language Hub. Applications will be reviewed on a rolling basis until the ... customer service and interpersonal skills. • General computer skills in Microsoft Office (Word ...

German Autowerke

Service Advisor

Oceanside, CA · On-site

$1.1K - $3.3K/wk

Service Advisor - German Autowerke Inc. Oceanside, CA | Full-Time | Monday-Friday | No Weekends ... At German Autowerke, we're committed to delivering a premium experience for every customer while ...

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How much do german customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for german customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a German Customer Service?

A German Customer Service job involves assisting customers who speak German with inquiries, issues, and support related to a company's products or services. Responsibilities typically include responding to emails, phone calls, or chat messages in German, troubleshooting problems, and providing solutions to customer concerns. Strong communication skills in both German and English are often required, along with problem-solving abilities. This role is common in multinational companies, outsourcing firms, or businesses with German-speaking clients.

What are the key skills and qualifications needed to thrive in German Customer Service, and why are they important?

To thrive as a German Customer Service representative, fluency in both German and English, excellent communication abilities, and prior customer support experience are essential. Familiarity with customer relationship management (CRM) software such as Zendesk, Salesforce, or SAP, and experience handling support tickets or live chat systems are often required. Strong problem-solving skills, patience, and a customer-oriented attitude help individuals excel in this position. These skills ensure issues are resolved efficiently while providing a positive customer experience and supporting company reputation.

What are the typical challenges faced in a German Customer Service role, and how can I prepare for them?

In a German Customer Service role, you may encounter challenges such as handling complex customer inquiries, managing high volumes of support requests, and adapting to the nuances of communicating with German-speaking customers from different regions. Being proactive in learning about company products and services, as well as keeping up to date with common technical issues, can help you provide effective solutions. Strong listening skills, cultural sensitivity, and the ability to remain calm under pressure are crucial. Most companies provide thorough onboarding and ongoing training to help you address these challenges confidently and deliver outstanding support.

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What cities are hiring for German Customer Service jobs?

Cities with the most German Customer Service job openings:

What are the most commonly searched types of German Customer Service jobs?

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What states have the most German Customer Service jobs?

States with the most job openings for German Customer Service jobs include:

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The top searched job categories for German Customer Service jobs are:

German Customer Service jobs near you
Infographic showing various German Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Advisor - German

Foundever

Anthony, KS

Full-time

Re-posted 11 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Beschreibung der Stelle


Unser multinationales Unternehmen stellt Kundendienstmitarbeiter ein, die im Auftrag eines unserer Kunden Anrufe entgegennehmen. 
Ihre Aufgaben sind wie folgt:


Sicherstellen, dass die Anrufe und E-Mails der Kunden ordnungsgemäß bearbeitet werden.
Das Image, die Produkte und Dienstleistungen der Marke verkörpern, fördern und verbessern.
Kenntnis, Beherrschung und Kommunikation der Verfahren und Besonderheiten der verschiedenen Produktkategorien, der Allgemeinen Geschäftsbedingungen und der rechtlichen Verpflichtungen.
Befolgen Sie die Richtlinien und Verfahren des Konzerns in Bezug auf Sicherheit und Datenschutz.
Zusätzliche Verkäufe mit geeigneten Verkaufstechniken und Beratungsansätzen tätigen.
-Fähigkeit, in einem sich ständig verändernden Hotelumfeld zu arbeiten.


Gesuchtes Profil


Sehr gute mündliche und schriftliche Kenntnisse der deutschen Sprache.
Ein Mindestniveau des Abiturs
Ein kaufmännisches Denken, gepaart mit einer ausgeprägten Fähigkeit, Vorschläge zu machen.
Erfahrung in einem Callcenter ist von Vorteil.
Nachgewiesene Fähigkeiten im Bereich der zwischenmenschlichen Kommunikation.
Kundenorientierte Einstellung (Lächeln, Höflichkeit, Einfühlungsvermögen, bis zum Ende zuhören, ohne den Kunden zu unterbrechen)


Sozialleistungen und andere


Neben einem unbefristeten Arbeitsvertrag (CDI), Sozialversicherung, einer privaten Krankenversicherung und einem gesicherten Transport für die Schließungszeiten bietet Foundever Ihnen :

  • Eine zertifizierende Ausbildung ;
  • Eine defundierte Verkaufsprämie ;
  • Eine Leistungsprämie ;
  • Ein entwicklungsfähiges Gehalt ;
  • Die Mitgliedschaft in der CNSS ;
  • Eine private Krankenversicherung
  • Sozialer Club

Wie alle Stellen in unserem Unternehmen ist diese Stelle offen für Personen mit eingeschränkter Mobilität.
Um Ihre Bewerbung zu vervollständigen und Ihren Zugangstest zu absolvieren, kopieren Sie bitte den folgenden Link auf eine Webseite und

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