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Geotab Technical Support Team Leader Jobs (NOW HIRING)

Intercom

Technical Support Specialist

Chicago, IL · On-site

As a Technical Support Specialist, you'll own complex technical queries around some of our most ... Being the one responsible, along with the Support team, to ensure that all customers have a great ...

Fin

Technical Support Specialist

Chicago, IL · On-site

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious ... Being the one responsible, along with the Support team, to ensure that all customers have a great ...

Duda

Technical Support Engineer

Louisville, CO · On-site

$60K - $75K/yr

Hybrid (Tues, Wed, Thurs in-office) About Duda Duda is a leading website platform for professionals ... We are looking for a Technical Support Engineer to join our team in Louisville, CO. If you are ...

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

Medido Health

Technical Support Manager

San Juan, PR · On-site

What You Bring * 3-5 years of experience in a technical support or customer success role, with at ... Demonstrated ability to manage and develop engineering team leads * Comfortable operating in ...

Geotab

Account Advisor, Public Sector

Sacramento, CA · On-site

$20.50 - $24/hr

Geotab is seeking an Account Advisor who empowers customers to fully leverage the value of Geotab ... If you love technology, and are keen to join an industry leader - we would love to hear from you!

Procom Services

Technical Support Analyst

Plano, TX · On-site

Company Description Procom is a leading provider of professional IT services and staffing to ... Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work ...

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Geotab Technical Support Team Leader information

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How much do geotab technical support team leader jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for geotab technical support team leader in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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For Geotab Technical Support Team Leader jobs, the most frequently searched job titles are:

Technical Support Analyst

Ann Arbor, MI • On-site

Clarivate Analytics
1 - 5K employees
Learn more about Clarivate Analyticsexternal

Other

Posted 8 days ago

Job description

We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will provide product support to external and internal clients that will encompass both functional and technical aspects of our IP products Foundation IP, Memotech and Inprotech. You will collaborate closely with end-users, IT teams, and vendors to effectively support technical challenges, provide guidance, and maintain a high level of customer satisfaction. We would love to speak with you if you’re tech savvy with great troubleshooting and customer support skills!

About You – experience, education, skills, and accomplishments
  • Bachelor's degree or equivalent work experience in a customer care environment
  • A minimum of 2 years equivalent and progressive work experience
  • It would be great if you also had... Oracle or SQL Server knowledge
  • Proficiency in Microsoft Office
  • Experience with Web Servers configuration, SQL queries and IIS
What will you be doing in this role?
  • Act as first point of contact for technical assistance via phone, e-mail, chat, or customer service systems.
  • Efficiently resolve customer inquiries and requests related to products and services in a professional, accurate, courteous, and timely manner using various communication channels (phone, email, chat)
  • Escalate more technical and unique issues to senior staff and ensures appropriate communication with customers.
  • Gather information from users to accurately diagnose and understand technical issues, documenting detailed support requests.
  • Resolve incidents in accordance with the Service Level Agreements; prioritize and resolve quick issues and escape other issues to the relevant function.
  • Investigate, report and document customer issues and/or enhancement requests and ensures that both internal and external stakeholders are updated as appropriate.
  • Act as a voice of the customer and report customer feedback to contribute to organizational learning and ensure best practice is coordinated across the organization.
About the Team

Our Support team includes Engineers and Product Specialists that provide unparalleled service to North America. As a support team, we are the main point of contact for customers once they are live. Our team handles inquiries from simple enhancement requests and product questions to data and technical issues and system bugs.

Hours of Work

Full time – Hybrid in our Ann Arbor, MI office Tue-W- TH The 8-hour shift will be scheduled between 8:00 AM EST to 8:00 PM EST. Please keep in mind that the shift hours may vary as needed to accommodate specific requirements.

#LI-Hybrid #LI-LP

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.

For more information, please visit clarivate.com

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