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Genetec information

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$24

$44

$58

How much do genetec jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for genetec in Quebec is $44.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.17 and $52.16 per hour, depending on experience, location, and employer.

Is Genetec a good company?

Genetec is a technology company known for security and surveillance solutions, and employment there often involves roles in software development, technical support, and sales. The company's reputation varies based on employee reviews, but it generally offers a professional environment with opportunities for growth in the security industry.

What are the key skills and qualifications needed to thrive in the Genetec position, and why are they important?

To thrive as a Genetec Systems Specialist, you need a solid background in IT, security systems, and network administration, typically supported by degrees or certifications in information technology or electronics. Familiarity with Genetec Security Center, access control, and video surveillance solutions, as well as industry certifications like Genetec Technical Certification or CompTIA Network+, is highly valuable. Strong analytical thinking, proactive problem-solving, and effective communication skills are essential for collaborating with diverse teams and clients. These skills and qualifications are important to ensure the smooth deployment, integration, and maintenance of complex security solutions in various enterprise environments.

Who is the owner of Genetec?

Genetec is a privately held company founded in 1997, and its ownership is held by its founders and private investors. It is not owned by a single individual or publicly traded entity. The company specializes in security and video management software for various industries.

What kind of company is Genetec?

Genetec is a technology company that specializes in security and video surveillance solutions, providing software and hardware for access control, license plate recognition, and video management. Employees in related roles often work with security systems, network infrastructure, and may require knowledge of industry standards and certifications.

What is a Genetec job?

A Genetec job typically refers to a position at Genetec, a company specializing in security solutions, including video surveillance, access control, and license plate recognition. Jobs at Genetec range from software development and technical support to sales and cybersecurity. Employees often work on cutting-edge security technologies, helping organizations enhance their security infrastructure. Depending on the role, skills in programming, networking, or security system integration may be required.

What are some common challenges faced by Genetec Systems Specialists in their daily work?

Genetec Systems Specialists often encounter challenges such as troubleshooting complex system integrations, managing software updates across multiple security platforms, and ensuring network compatibility with client infrastructures. They may also need to address evolving security threats and maintain compliance with organizational or industry regulations. Collaborative problem-solving with IT, security personnel, and end-users is frequently required, as is adapting quickly to new technologies introduced by Genetec. These challenges help develop valuable expertise and keep the role dynamic and intellectually engaging.

What are the requirements to work at Genentech?

To work at Genentech, candidates typically need relevant educational qualifications such as a degree in life sciences, healthcare, or related fields, along with relevant experience for the specific role. Strong communication skills, teamwork, and knowledge of industry tools or regulations may also be required depending on the position.
What cities in Quebec are hiring for Genetec jobs? Cities in Quebec with the most Genetec job openings:
Genetec jobs near you
Infographic showing various Genetec job openings in Quebec as of June 2026, with employment types broken down into 1% Internship, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $91,847 per year, or $44.2 per hour.

Académie de support Genetec / Genetec Support Academy

Genetec

Montreal, QC • On-site

Full-time

Posted 4 days ago

Be an early applicant

Job description

La dynamique de votre équipe :

Cherchez-vous à lancer votre carrière en support technique, mais n'avez pas toutes les compétences techniques nécessaires? L'Académie de support Genetec est un programme d'avancement de carrière conçu pour les personnes intéressées à rejoindre notre équipe de support technique de niveau 1. Participez à notre programme de formation complet qui vous permettra d'accéder facilement à un rôle gratifiant et stimulant !

Notre équipe de support technique travaille avec les clients de Genetec pour dépanner et résoudre les problèmes liés aux produits reçus par téléphone, par le biais du chat en ligne ou par courriel. Joignez-vous à notre équipe collaborative pour profiter d'occasions d'avancement professionnel et avoir un impact positif sur le quotidien de nos clients.

Votre journée en un coup d'oeil :

  • Améliorez vos compétences techniques grâce à un programme de formation officiel couvrant des concepts tels que l’administration de Windows, les réseaux, les bases de données, la virtualisation et le Cloud, la cybersécurité et plus encore
  • Participez à des réunions virtuelles, des formations et des ateliers dirigés par un formateur technique expérimenté
  • Travaillez avec des technologies avancées et innovantes dans le secteur de la sécurité physique
  • Obtenez votre certification sur les produits offerts par Genetec pour approfondir vos connaissances

Ce qui fait de vous un excellent candidat :

  • Excellentes compétences en communication en français et en anglais, d’autres langues étant un atout
  • Esprit analytique et capacité à travailler avec confiance et professionnalisme dans un environnement dynamique
  • Être passionné par la technologie, débrouillard et doté d’une approche empathique

Un atout si vous avez :

  • Expérience avec les systèmes de billets
  • Expérience de travail dans le traitement des appels des clients
  • Compréhension des bases de l’électronique et de l’électricité

Voilà ce que nous offrons !

  • Régime de rémunération attrayant
  • Programme de remboursement des frais de formation
  • Repas subventionnés à notre incroyable Bistro (Les Cordons Bleus)
  • Équilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible
  • Café gratuit à volonté
  • Espace de stationnement gratuit pour tous les employés
  • Centre d’entraînement sur place

Nous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler – votre profil pourrait nous surprendre!

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.

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Your team’s dynamic:

Are you looking to jump-start your technical support career but don’t have all the technical skills required for the job? The Genetec Support Academy is a career advancement program designed for individuals interested in joining our level 1 Technical Support team. Join our comprehensive training program that will help you easily transition into a rewarding and challenging role!

Our Technical Support team works with Genetec customers to troubleshoot and resolve product-related issues received over the phone, via online chat, or by email. Join our collaborative team to advance your career and make a positive impact on the day-to-day of our customers.

Your day at a glance:

  • Develop your technical skills through a formal training program that covers the following concepts: Networking, Windows Administration, Database, Virtualization & Cloud, cybersecurity, and more
  • Attend virtual meetings, training sessions, and workshops led by an experienced technical trainer
  • Work with innovative and advanced technologies in the physical security industry
  • Work to obtain your Genetec product certification to deepen your knowledge of Genetec solutions

What makes you a great fit:

  • Excellent communication skills in English and French (additional languages an asset)
  • Ability to work in a fast-paced environment with professionalism and confidence
  • Resourceful people who are passionate about technology

An asset if you have:

  • Experience with ticketing systems
  • Experience handling customer calls
  • Understanding of electronics and electricity basics

Let’s talk perks!

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.