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Genesys Technology Manager Jobs (NOW HIRING)

Syntricate Technologies is seeking a Genesys PO based in Cary, NC. The role involves serving as a ... Management • 3+ years' current experience working supporting Genesys Contact Center as Business ...

Genesys Technical Specialist

Tysons, VA · On-site

$112K/yr

Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred). * Strong business development, cross-functional collaboration, and ...

The Project Manager will manage the implementation of Genesys Cloud Contact Center projects ... technology project lifecycle implementations. • Providing project managerial leadership and ...

Genesys Cloud Architect

Raritan, NJ · On-site

$66.50 - $84.75/hr

Experience managing vendor coordination and communication during outages. ETHEREUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V)

New

The ideal candidate has hands‑on experience with Genesys Cloud, contact center technologies, and ... Participate in on‑call support and after‑hours change management activities as needed. What We ...

Genesys Engineer

OR · On-site +1

The ideal candidate has hands-on experience with Genesys Cloud, contact center technologies, and a ... Ability to manage multiple priorities in a fast-paced, high-growth environment. * Strong ...

Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred). * Strong business development, cross-functional collaboration, and ...

If you enjoy challenging projects, using new technologies to deliver innovative business solutions ... Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ...

Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred). * Strong business development, cross-functional collaboration, and ...

We're backed by some of the most prominent technology investors and were most recently valued at $7 ... Ability to manage multiple priorities in a fast-paced, high-growth environment. * Strong ...

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Genesys Technology Manager information

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$81.7K

$137.5K

How much do genesys technology manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for genesys technology manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Genesys Technology Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Genesys/IVR Developer

Berkeley Heights, NJ • On-site

US Tech Solutions
IT Services • 1 - 5K employees

Contractor

Re-posted 18 days ago


Job description

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

1.    8+ years of intensive experience in call center applications specifically CTI, IVR, call routing and integration with ACD and dialer systems
2.    Must have Call Center experience and understand overall Call Center concepts
3.    Strong experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Stream Manager, and Genesys Agent Desktop (GAD).
4.    Strong experience on analysis of SIP messages and T-lib events. Expertise in Genesys clients likes CME, SCI, GA, OCM and IRD.
5.    Expertise in Trouble shooting the issues by analyzing the Logs.
6.    Experience with installation and configuration of various Genesys framework components.
7.    Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling, intelligence network, messaging, directory, notification, etc.).


Qualifications

.    Strong experience in TDM/VoIP routing protocols call processing (SS7, ISDN, SIP)
9.    Exposure to Call Routing/Strategy Capabilities, CTI, and T-Server operations.
10.    Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Objects.
11.    Working knowledge of Avaya CMS for trunk group reporting, vectors for call delivery and integration with Genesys.
12.    Huge plus if has a strong experience on integrating Genesys with PegaCTI link server
13.    Experience with Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance OSR, Recognizer v9, RealSpeak 4.x, and Speechify
14.    Able to be an active participant in design and communicate design approach.
15.    Should possess current Genesys certifications. Certified System Consultant for Genesys SIP Server, Certified System Consultant for Genesys Voice Platform 8.1.

Additional Information

Regards,

Kushal kumar

Contact: +1 (201)932-1539


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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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