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Generic Pharmaceutical Jobs (NOW HIRING)

$67K - $108K/yr

Pharmaceutical Sourcing team is comprised of industry experts, strategists, and entrepreneurial thinkers who apply innovative strategies to bring generic pharmaceuticals to market more efficiently.

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Generic Pharmaceutical information

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How much do generic pharmaceutical jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for generic pharmaceutical in the United States is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.88 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

In the pharmaceutical industry, roles such as pharmaceutical sales representatives can earn around $10,000 or more per month through commissions and bonuses, often requiring strong communication skills and industry knowledge but not necessarily a degree. Other high-paying jobs may include specialized manufacturing or quality control positions that offer premium wages for experienced workers, though these often require technical training or certifications. Generally, achieving this level of income without a degree involves gaining significant experience, skills, or certifications in the field.

What are generic pharmaceuticals?

Generic pharmaceuticals are medications that have the same active ingredients, strength, dosage form, and route of administration as brand-name drugs, but are typically sold under their chemical name at a lower cost. They are required by regulatory agencies to demonstrate bioequivalence to the original branded product, ensuring they work in the same way and provide the same clinical benefit. Generic drugs become available after the patent protections for brand-name drugs expire, offering more affordable treatment options to patients while maintaining the same standards of quality, safety, and efficacy.

What are common pharmaceutical careers?

Common pharmaceutical careers include roles such as pharmacists, pharmaceutical scientists, quality control analysts, manufacturing technicians, regulatory affairs specialists, and sales representatives. These positions often require relevant education, certifications, and knowledge of Good Manufacturing Practices (GMP) and regulatory standards within a laboratory or manufacturing environment.

What is the highest paying job in pharmaceuticals?

In the pharmaceutical industry, senior executive roles such as Chief Medical Officer (CMO) or Vice President of Research and Development typically have the highest salaries. These positions require extensive experience, advanced degrees, and leadership skills, and they often oversee drug development, regulatory strategy, and company direction.

What are the key skills and qualifications needed to thrive in the generic pharmaceutical industry, and why are they important?

To thrive in the generic pharmaceutical industry, you need a solid background in pharmaceutical sciences, regulatory compliance, and quality control, often supported by a degree in pharmacy, chemistry, or a related field. Familiarity with Good Manufacturing Practices (GMP), FDA regulations, and laboratory information management systems (LIMS) is typically required. Strong analytical thinking, attention to detail, and effective communication skills set successful professionals apart. These competencies are vital to ensure product safety, regulatory approval, and efficient operations in a highly regulated environment.

What is the difference between Generic Pharmaceutical vs Pharmacist?

AspectGeneric PharmaceuticalPharmacist
Required CredentialsTypically a degree in pharmaceutical sciences or related field; may include certification in pharmaceutical manufacturingDoctor of Pharmacy (Pharm.D.) license required
Work EnvironmentManufacturing plants, quality control labs, research facilitiesCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical companies, manufacturing firmsRetail pharmacies, healthcare institutions

While both roles are integral to the pharmaceutical industry, a Generic Pharmaceutical focuses on producing and developing generic drugs, often working in manufacturing and quality control. A Pharmacist, on the other hand, is a licensed healthcare professional who dispenses medications and advises patients. Understanding these differences helps clarify career paths and industry roles.

What are some common challenges faced by professionals working in the generic pharmaceutical industry?

Professionals in the generic pharmaceutical industry often encounter challenges such as navigating complex regulatory requirements, ensuring consistent product quality, and staying competitive in a cost-sensitive market. Teams must work closely with regulatory affairs, quality assurance, and manufacturing departments to manage tight timelines for product approvals and launches. Additionally, adapting quickly to changing market demands and maintaining compliance with international standards are crucial for success in this dynamic field.

What jobs in the US pay 300,000 a year?

In the pharmaceutical industry, high-paying roles such as senior executives, pharmaceutical sales directors, and regulatory affairs directors can earn $300,000 or more annually. These positions typically require extensive experience, advanced degrees, and leadership skills, often involving strategic decision-making and oversight of large teams or budgets.
What cities are hiring for Generic Pharmaceutical jobs? Cities with the most Generic Pharmaceutical job openings:
What are the most commonly searched types of Generic Pharmaceutical jobs? The most popular types of Generic Pharmaceutical jobs are:
What states have the most Generic Pharmaceutical jobs? States with the most job openings for Generic Pharmaceutical jobs include:
Infographic showing various Generic Pharmaceutical job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 50% Full Time, 45% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,139 per year, or $19.8 per hour.
Specialist, Customer Support

Specialist, Customer Support

Jubilant Cadista Pharmaceuticals Inc.

Yardley, PA • On-site

Full-time

Posted 23 days ago


Job description

Jubilant Cadista Pharmaceuticals is a multifaceted global generic pharmaceutical company that embraces a virtual model, leveraging technology and remote collaboration. Our agile teams work seamlessly across geographies, allowing us to adapt swiftly to market dynamics and customer needs. Recognizing industry trends, we strategically shifted our focus toward contract manufacturing (CMO) to diversify product sourcing. Beyond our own product lines, we collaborate with other pharmaceutical companies to manufacture products under contract, enhancing efficiency and fostering innovation.
Position Summary
Under minimal supervision, this position cultivates the established relationships with customers through accountability, innovation, commitment and leadership. The Customer Support Specialist is responsible for leading customer support operations while maintaining strong, proactive relationships with key customers. This role supervises day-to-day customer service activities, partners closely with National Accounts and cross-functional teams, and ensures accurate order management, pricing, licensing compliance, and issue resolution. The position combines strategic oversight with hands-on execution to drive customer satisfaction, operational efficiency, and regulatory compliance.
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)
Customer & Account Management
  • Lead and advise on customer account management strategies for high-profile and strategic customers.
  • Serve as a primary escalation point for complex customer inquiries, complaints, and service issues.
  • Proactively monitor customer accounts for potential concerns related to pricing, backorders, shipments, and cancellations.
  • Maintain strong working relationships with customers to ensure positive and consistent service experiences.

Supervision & Leadership
  • Supervise and provide guidance to customer service personnel, ensuring service standards and performance expectations are met.
  • Make recommendations to leadership to improve customer service processes, workflows, and system utilization.
  • Support training and development of customer support staff on procedures, systems, and compliance requirements.

Order Management & Systems
  • Oversee end-to-end order management processes, including order entry, tracking, modifications, and issue resolution.
  • Maintain and monitor retail pricing, item blocking, and customer master data in SAP.
  • Act as liaison with Contract, EDI, SAP, and cross-functional teams to support new customer setup and system enhancements.
  • Assist in testing system changes and initiatives to improve order management and customer service performance.

Reporting & Analysis
  • Create, analyze, and distribute customer-specific reports related to pricing, backorders, shipments, CUT/cancellation activity, and service metrics.
  • Translate data and trends into actionable insights and recommendations for leadership.

Regulatory & Compliance
  • Ensure compliance with customer licensing and regulatory requirements, including:
    1. Federal DEA
    2. State Boards of Pharmacy
    3. State Controlled Substance
    4. State Medical Device regulations
    5. Monitor documentation accuracy and completeness to support audit readiness

Product & Program Support
  • Triage and manage calls related to consumers, healthcare providers, patient assistance programs, and product support inquiries.
  • Participate in product launch planning and support new product launches following FDA approval.

Product & Program Support
  • Comply with all company policies, procedures, safety regulations, and cGMP requirements.
  • Perform related duties as assigned based on business needs.

Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience and qualifications required:
Education
  • Bachelor's degree in business, marketing, data or finance.

Industry Experience Required
  • Four (4) to Six (6) years of relevant work experience in the generic pharmaceutical industry.
  • Experiencing working with SAP software and similar ERP systems.

Knowledge, Skills and Abilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required:
Computer Skills:
  • Knowledge of computers with proficiency in using MS Office, MS Outlook and business software systems commonly used in the pharmaceutical industry such as SAP, CRM or MRP.
  • Highly proficient in MS Office applications including, Outlook, Word, Excel, Project, Visio and PowerPoint.

Analytical /Problem Solving Skills:
  • Strong strategic management skills and abilities. Ability to develop new ways of administering business and lead unprecedented projects.
  • Ability to summarize detailed data into an actionable recommended for audiences of varying backgrounds.

Organization Skills:
  • Ability to manage multiple projects simultaneously, with great attention to detail.
  • Ability to work in a fast paced, results and deadline drive environment.

Communication Skills:
  • Skills in writing concise, logical, grammatically correct analytical reports, policies and procedures as well as general office communications.
  • Must demonstrate a collaborative work style, with a strong ability to build relationships, gain credibility and partner with internal customers and co-workers. Strong organizational, communication and project management skills.
  • Ability to deal directly with single issues of the customer's through connecting with them by email, phone, fax, internet or at times interact with them personally. Examines the circumstances and decide the right measure.

Customer Relations Skills:
  • Demonstrated skills and abilities in establishing rapport and gaining the trust of others.
  • Ability to establish and maintain cooperative working relationships.
  • Aptitude to organize objectives and delegate responsibilities where applicable.

Working Environment: The working environment demands of this job are physically and environmentally centered on characteristics and abilities involved in this work. The work environment considers the risks and discomforts in the physical surroundings and the nature of the work assigned to ensure that all safety regulations and techniques required to perform the job are precautions practical to eliminate all risks.
Physical
  • Work is sedentary. No special physical demands required to perform this work.

Environmental
  • Work is regularly performed inside in an office.
  • The work area involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, etc. Use of safe work practices with office equipment required.
  • Work area is adequately lighted, heated and ventilated.
  • Domestic and international travel involved.

It is the policy of Jubilant Cadista Pharmaceuticals, Inc. (herein "Cadista") to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Cadista will provide reasonable accommodations for otherwise qualified disabled individuals.