General Virtual Assistant Jobs in Indiana (NOW HIRING)

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

** This is an office based position in the Indianapolis, IN location. The work schedule will be Monday - Friday and the work hours can be anywhere between from 8am - 5:30pm EST **

Provide administrative support to Business Office Manager and Tech Support Analyst. Professional, friendly, and welcoming appearance and demeanor are essential. Day-to-day responsibilities will include but are not limited to Shipping/Receiving, Packaging, Sorting/Sending Mail, Basic Level IT Equipment troubleshooting, Inventory, Greeting Guests, Assisting with coordination of onsite events, Assisting with creation of distributable office wide email and TV communications and assisting with completing ad hoc requests/tasks. Medical Records, Credentialing, Accounts Payable, Compliance, Mitel, and other duties as assigned. The ability to work well under pressure and with grace in a fast-paced environment is necessary. 

Key Responsibilities 

• Receive, Sort and Distribute daily mail and packages  

• Assist with shipping and receiving equipment  

• Initial review and fulfillment of EquipCBO Tickets (Equipment requests, etc.) 

• Responsible for office supplies and equipment and is the secondary contact for building maintenance items 

• Point of contact for Medical Record requests from the storage facility  

• Responsible for the general phone line for CBO East (Indianapolis, Grandview, Birmingham)  

• Monitors on-site business office in Indianapolis  

• Mitel Support Partner- troubleshoot issues, set up new phone lines, liaison with the vendor  

• Level One troubleshooting of basic teammate IT equipment 

• Assist with basic IT support tasks, as assigned 

• Coordinate meetings/conference calls, prepare agendas, and reserve and set up facilities 

• Complete expense reports timely, ensuring appropriate documentation is collected and processed 

• Process letters, memos, faxes, and other documents 

• Off-site meeting planning including securing a facility, rooming lists, banquet needs, etc. 

• Must be able to work in a participative team culture and independently as a virtual assistant 

• Compose confidential correspondence and reports in a timely manner 

Requirements:

• Minimum of a High School Diploma/GED is required 
• Must live within a daily commutable distance to the Indianapolis, IN office

• 2 years of experience in a medically related (business or clinical) environment; surgery center experience a plus 

• Basic understanding of Revenue Cycle Operations  

• Proficient computer experience with Outlook, Teams, Excel, Word, Medical Billing Software and Applications 

• Good communication skills and phone etiquette required

Preferred Skills:

• Associate Degree/Bachelor Degree preferred
• Medical terminology knowledge preferred 
• Experience with SharePoint and Microsoft365 preferred

Requirements:

• Minimum of a High School Diploma/GED is required 
• Must live within a daily commutable distance to the Indianapolis, IN office

• 2 years of experience in a medically related (business or clinical) environment; surgery center experience a plus 

• Basic understanding of Revenue Cycle Operations  

• Proficient computer experience with Outlook, Teams, Excel, Word, Medical Billing Software and Applications 

• Good communication skills and phone etiquette required

Preferred Skills:

• Associate Degree/Bachelor Degree preferred
• Medical terminology knowledge preferred 
• Experience with SharePoint and Microsoft365 preferred