General Store Manager Jobs in Chelsea, MA (NOW HIRING)

Pride Motor Group is looking for an Energetic General Store Manager with a proven track record in Automotive Sales to take us to the next level. As a key member of the store team, the General Store Manager is responsible for meeting/exceeding new and used vehicle gross and volume objectives on a daily, monthly and annual basis. The General Store Manager ensures that the number of units sold produces sufficient gross to meet store profit objectives. The GSM represents Pride and the store through consistent, positive interaction with customers and other dealership staff. The GSM is responsible for delivering the highest level of customer service individually and in conjunction with other store team members.

• Conducts Sales department meetings reviewing performance objectives with team
• Works closely with team members setting appropriate sales objectives, measures individual performance and provides necessary training and support to meet objectives
• Coaches and manages team members for top performance
• Manages and tracks sales team commissions, addresses concerns or questions related to commissions and pay
• Deals with performance challenges quickly, directly and with respect and professionalism
• Maintains professional relationships with store team members
• Acts as a trusted member of the total store team
• Develops annual sales goals, monitors performance against goals and develops plans for improvement when performance falls short
• Develops annual budget for controllable expenses, monitors and develops plans for improvement when performance falls short
• Sets appropriate front and back gross profit objectives
• Maintains aged inventory per company guidelines
• Determines size and mix of used inventory based on demand and availability
• Manages the collection of factory rebates in a timely fashion
• Manages and safeguards cash from customer purchases
• Maintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transaction and safety concerns
• Develops and maintains effective Customer Retention programs and processes
• Manage and measures effective Prospecting and Referral programs
• Reviews all deal settlement paperwork for completeness and accuracy
• Manages the vehicle delivery process to ensure the highest level of customer education and service
• Resolves issues with customers and looks for ways to satisfy the customer with the intent of developing customer loyalty
• Measures the results of advertising and promotions
• Ensures that thorough Used Vehicle Appraisals are conducted following company guidelines

• Automotive General Sales Management Experience 2-4 Years
• Successful Finance and/or Sales Manager Experience Required
• Demonstrated Leadership Abilities
• Excellent Communication and High CSI
• Valid Driver’s License- No more than 3 moving violations the past 3 years

• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
• A current valid driver’s license and insurability rating is required

• Paid Vacations and Holidays
• Health, Dental,Vision, Life and Disability Insurance
• 401(K) with Company Match
• Flexible Spending Accounts (Medical and Dependent Care)
• Employee Discounts on Service, Parts and Vehicles

Job Type: Full-time
License: Drivers Required
Work Location: On location
Paid Training: Yes
Management: General Store Manager

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative