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General Manager Of Operations Jobs in Stratham, NH

ProSearch

Director of Operations

Portsmouth, NH · On-site

Their companies offer managed intelligence, cybersecurity, cloud services, communication solutions, and support, is seeking a Director of Operations to build and lead the operational foundation for ...

Lyra Technology Group

Director of Operations

Portsmouth, NH · On-site

$115K - $125K/yr

Our companies are operated independently by exceptional management teams. Companies that join our ... Your work as a Director of Operations will include several components: Internal Operations, Process ...

Albertsons

Director of Operations

Wells, ME · On-site

Responsible for managing food safety/sanitation programs to meet or exceed both ASI and company ... Disclaimer The above statements are intended to describe the general nature of work performed by ...

Albertsons

Director of Operations

Wells, ME · On-site

$118K - $165K/yr

Responsible for managing food safety/sanitation programs to meet or exceed both ASI and company ... Understanding of financial/accounting principles and operational budgeting. * Excels in People and ...

Albertsons

Director of Operations

Wells, ME · On-site

Responsible for managing food safety/sanitation programs to meet or exceed both ASI and company ... Disclaimer The above statements are intended to describe the general nature of work performed by ...

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All JobsGeneral Of Operations JobsGeneral Manager Of Operations JobsGeneral Manager Of Operations Jobs in Stratham, NH

General Manager Of Operations information

See Stratham, NH salary details

$36.8K

$97.9K

$162K

How much do general manager of operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for general manager of operations in Stratham, NH is $97,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $123,100.00 per year, depending on experience, location, and employer.

What does a general manager of operations do?

A General Manager of Operations oversees the daily operations of a business or organization, ensuring that processes run smoothly and efficiently. Their responsibilities often include managing staff, setting goals, developing operational policies, and monitoring key performance indicators. They also work to optimize resources, control budgets, and resolve any issues that may affect productivity. In many organizations, the General Manager of Operations plays a critical role in strategic planning and decision-making. This position requires strong leadership, communication, and problem-solving skills.

What are the typical challenges a general manager of operations faces during periods of rapid company growth?

During periods of rapid company growth, a General Manager of Operations often faces challenges such as scaling operational processes efficiently, integrating new technologies, and maintaining consistent communication across expanding teams. Balancing quality control with increased production or service demands can also be difficult. Additionally, managing organizational change and ensuring team alignment with evolving business objectives are key hurdles that require strong leadership and adaptability.

What are the key skills and qualifications needed to thrive as a general manager of operations, and why are they important?

To thrive as a General Manager of Operations, you need strong leadership, strategic planning, financial acumen, and operational management experience, often supported by a business degree or equivalent professional background. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant industry certifications (such as Six Sigma or PMP) is typically required. Exceptional communication, problem-solving, and team-building abilities help distinguish top performers in this role. These competencies are crucial for driving operational efficiency, ensuring organizational goals are met, and fostering a high-performing team environment.

What is the difference between General Manager Of Operations vs Operations Manager?

AspectGeneral Manager Of OperationsOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, manages overall business operationsManages daily operations within a specific department or area, implements policies
Required CredentialsBachelor's degree, often MBA, extensive experience in managementBachelor's degree, experience in operations or related field
Work EnvironmentExecutive-level, cross-departmental, strategic focusDepartmental, operational focus, team management
Industry UsageCommon in large organizations across industriesCommon in various industries for operational oversight

The main difference between a General Manager Of Operations and an Operations Manager lies in scope and strategic involvement. The General Manager Of Operations oversees multiple departments and sets overall strategic goals, while the Operations Manager focuses on managing daily activities within a specific area. Both roles require relevant experience and credentials, but the General Manager Of Operations typically holds a higher-level, broader responsibility position.

Is being a general manager of operations a stressful job?

Being a general manager of operations can be stressful due to the responsibility of overseeing multiple departments, meeting performance targets, and managing staff. The role often requires strong organizational, leadership, and problem-solving skills, and workload can vary depending on the size and complexity of the organization.

What cities near Stratham, NH are hiring for General Manager Of Operations jobs?

Cities near Stratham, NH with the most General Manager Of Operations job openings:

General Manager Of Operations jobs near you
Infographic showing various General Manager Of Operations job openings in Stratham, NH as of June 2026, with employment types broken down into 70% Full Time, 12% Part Time, 17% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $97,870 per year, or $47.1 per hour.

Director of Operations

ProSearch

Portsmouth, NH • On-site

Other

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Develop, document, and standardize company-wide operating procedures (SOPs), policies, and operational playbooks.

  • Design and implement quality assurance processes, standardize client onboarding, and oversee operational standards for service delivery.

  • Manage the lifecycle of client assets, contracts, and vendor relationships, and support operational processes for business growth.

Job description

Our client, an organization of IT services businesses serving small and medium-sized organizations. Their companies offer managed intelligence, cybersecurity, cloud services, communication solutions, and support, is seeking a Director of Operations to build and lead the operational foundation for one of our growing operating companies. This is a highly visible leadership role reporting directly to the CEO, responsible for designing the processes, systems, and operational standards that enable our sales and technical teams to deliver exceptional service.


This is a build-from-the-ground-up opportunity for someone who enjoys creating structure, improving efficiency, and driving operational excellence. You'll establish scalable processes, implement quality standards, oversee business systems, and develop the operational infrastructure that supports long-term growth.


Please Note: This is not a technical engineering leadership role, help desk management position, or finance role. Instead, you'll serve as the operational leader responsible for building the systems, workflows, and governance that keep the business running efficiently.


What You'll Do

Build Operational Excellence

  • Develop, document, and standardize company-wide operating procedures (SOPs)
  • Create and maintain internal policies, client documentation standards, and operational playbooks
  • Establish change management processes and communication standards across the organization
  • Identify opportunities to improve efficiency through workflow automation and AI-driven operational processes
  • Oversee administration of core operational platforms, including ConnectWise PSA, Datto RMM, and documentation systems, in partnership with Technical Services

Drive Quality & Process Standards

  • Design and implement quality assurance processes for service delivery, including ticket audits and billable accuracy reviews
  • Create project completion standards and quality checklists for engineering teams
  • Standardize client onboarding, user provisioning, and identity management processes
  • Partner with Technical Services to establish and maintain documentation standards

Own Asset, Contract & Vendor Operations

  • Manage the lifecycle of client assets, inventory, and configuration records
  • Maintain centralized contract repositories, including MSAs, SOWs, vendor agreements, and renewal schedules
  • Coordinate contract approval workflows while partnering with executive leadership
  • Collaborate with Finance on vendor procurement, purchasing, renewals, and contract management

Support Business Growth

  • Evaluate and operationalize new service offerings and technology solutions
  • Manage pricing governance, service catalogs, SKUs, and operational standards
  • Build operational processes supporting sales handoffs, renewals, account growth, and customer success initiatives
  • Provide operational support for strategic technology planning and vCIO initiatives

Lead Cross-Functional Operations

  • Partner directly with the CEO to drive operational strategy and continuous improvement initiatives
  • Develop operational dashboards, KPIs, service delivery metrics, and executive reporting
  • Support employee onboarding, offboarding, training, and certification tracking
  • Coordinate closely with Technical Services to ensure consistent standards while avoiding duplication of technical responsibilities


What We're Looking For

Required Qualifications

  • 5+ years of leadership experience in Operations, Service Delivery, PMO, or Business Operations, preferably within a Managed Services Provider (MSP) or IT services organization
  • Demonstrated success building operational processes, governance, and business infrastructure - not simply maintaining existing operations
  • Experience with ConnectWise PSA, Datto RMM, or similar MSP platforms
  • Strong background in process improvement, documentation, quality assurance, and operational reporting
  • Proven ability to lead cross-functional initiatives and influence stakeholders at all levels
  • Experience implementing workflow automation and leveraging AI to improve operational efficiency
  • Excellent organizational, communication, and project management skills
  • Comfortable balancing strategic planning with hands-on execution in a growing organization

Preferred Qualifications

  • Experience with contract lifecycle management and vendor operations
  • Familiarity with sales operations, service operations, and customer lifecycle processes
  • Experience building dashboards, KPIs, and operational reporting frameworks
  • Background in change management and organizational process transformation


Why Join?

This is an opportunity to make a lasting impact by building the operational engine behind a growing technology business. You'll work directly with executive leadership to define how the company scales, improve operational maturity, and create the processes that enable exceptional client service.


If you're energized by creating structure, driving continuous improvement, and building operational excellence from the ground up, we'd love to hear from you.

Apply