Location: 22193 BUNDY CANYON RD, WILDOMAR, CA, 92595 JOB SUMMARY:The position provides managerial and administrative leadership to operate one franchise-ownedrestaurant in the Lake Elsinore area under the direction of the General Manager. This is the 2ndperson in charge reporting to the General Manager and, when the General Manager is absent, isthe top manager present in the designated restaurant and is accountable for the restaurant andoperations at those times. This person directs the work of team members, both managers andcrew.
The Assistant General Manager exercises discretion and independent judgment inperforming his or her duties in alignment with the scope of authority provided by GeneralManager.ESSENTIAL DUTIES:1. With the General Manager, responsible for managing the restaurant, including oversightover all store operations from production to guest service areas; direct the work of teammembers, both managers and crew2. Assist General Manager as necessary to ensure restaurant meets performance expectations3
Coach and role model McDonald's guest and service experience behaviors, ensuring end-toendconsistency in service delivery, especially with crew members4. Assist General Manager with designated people processes, including but not limited to: (a)recruiting, interviewing, onboarding and training managers and crew; (b) assessing the workof crew and providing performance feedback/evaluation and assigning training/developmentplans; (c) preparing recommendations to support hiring, and employee status changes suchas promotions or terminations; (d) conducting performance reviews for all crew, and (e) makinghiring decisions in special situations approved by General Manager5. Provide an environment that fosters continuous employee development, learning andteamwork; set the example through coaching and personal development planning6.
Analyze restaurant labor and crew capability needs for crew under direction of General Manager;prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedulesare legally compliant and meet company practices7. Manage inventory levels to meet operating needs and budget; prepare inventory forecastsand ordering recommendations for General Manager approval, and ensure related activitiesare coordinated (e.g., receiving deliveries); perform trend analysis on food costs to informplanningADDITIONAL RESPONSIBILITIES:1. Assist General Manager with Business Planning and Community Engagement as may berequired2
Ensure food safety is always maintained and in accordance with procedures; ensure teammembers understand their role and are up to date on training and procedures3. With the General Manager, perform and assign maintenance activities to ensure restaurantmeets or exceeds standards of excellence (proactive planning, cleanliness, procedures);collaborates with General Manager to ensure coverage at all times and troubleshooting emergencies4. Assist General Manager with monitoring and implementing legal compliance measures in therestaurant5.
Appraise team members' (both managers and crew) productivity and efficiency for thepurpose of recommending promotion, termination, or other change in status to GeneralManager6. Work with team members (both managers and crew) in the operation of the restaurant onas needed basis, often concurrent with performing managerial duties7. Other duties as assignedPREFERRED QUALIFICATIONS: High School or GED required Demonstrated experience leading a team in in a fast-paced managed environment Strong leadership skills with the ability to coach and mentor team with professionalmaturity Must possess strong business acumen, be independently motivated, assertive, and possessability to delegate effectively Achievement oriented with strong organizational, interpersonal and problem-solving skillsStrong oral & written communication skills; English language proficiency; an ability tocommunicate in a second language 1-3 years customer service management experience or US military serviceAbility to work full time with variable hours including early mornings, evenings, weekendsand/or holidaysEQUAL EMPLOYMENT OPPORTUNITYAjayi Hospitality Group Inc.
(The Company) is committed to a policyof Equal Employment Opportunity and will not discriminate against an applicant or employee onthe basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran ormilitary status, sexual orientation, gender identity/expression, genetic information, or any otherlegally-recognized protected basis under federal, state or local laws, regulations or ordinancesREASONABLE ACCOMMODATIONSApplicants with disabilities may be entitled to reasonable accommodation under the terms ofthe Americans with Disabilities Act and certain state or local laws. A reasonableaccommodation is a change or adjustment to a job or work environment that will ensure anequal employment opportunity without imposing an undue hardship on the operation of thebusiness.