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Generac Service Jobs in Wisconsin (NOW HIRING)

Senior Manufacturing Engineer

Jefferson, WI · On-site

$85K - $116K/yr

Contribute to the implementation of the Generac Fulfillment System (GFS) across the Order-to-Cash process (Plan, Source, Make, Deliver & Service). * Responsible for leading and coordinating the ...

Customer Contract Specialist

Sussex, WI · On-site

$16.50 - $22/hr

Documents service level agreements for subsidiary businesses, as well as a cross functional ... When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many ...

Accounts Receivable Specialist II

Waukesha, WI · On-site

$20.25 - $26.75/hr

We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. The Accounts Receivable Specialist is responsible for managing the company's receivables ...

... Quality, Service, Finance, IT, and Marketing to drive disciplined decision-making, phase-gate ... Utilize the Generac Development Process (GDP) Gates and Design Reviews as key drivers of product ...

... Generac's R&D labs. The Engineering Project Manager I partners with business groups and functional leaders across product management, engineering, service, manufacturing operations, supply chain ...

At Generac, we are driven by innovation, collaboration and a shared commitment to powering a ... services across the organization. This position is ideal for someone who is detail-oriented ...

Senior Quality Engineer

Sussex, WI · On-site

$86K - $117K/yr

... and service engineering to assure ongoing product compliance and control. This role will be ... Guide Generac cross functional personnel within the framework of Corporate Quality Standards and ...

... service, manufacturing operations, supply chain, marketing, quality, IT, finance) and is responsible for providing leadership and management for projects supporting a Generac business area / product ...

... service, manufacturing operations, supply chain, marketing, quality, IT, finance) and is responsible for providing leadership and management for projects supporting a Generac business area / product ...

... Generac products, and maintaining department expectations. The primary goal of this role is to drive sales of energy solutions and provide excellent customer service to both potential and current ...

The HR Generalist serves as a key member of the Human Resources team, supporting Generac's Sussex, Wisconsin manufacturing facility by delivering high-quality HR services that enhance employee ...

... Generac products, and maintaining department expectations. The primary goal of this role is to drive sales of energy solutions and provide excellent customer service to both potential and current ...

Showing results 21-40

Generac Service information

What is Generac service?

Generac service refers to the maintenance, repair, and support provided for Generac generators and related power equipment. This service typically includes routine inspections, troubleshooting, part replacements, and ensuring generators operate efficiently during power outages. Certified technicians perform diagnostics, software updates, and preventive care to extend the life of the equipment and maintain warranty coverage. Regular Generac service helps prevent unexpected breakdowns and ensures your backup power system is ready when needed.

What are the key skills and qualifications needed to thrive as a Generac service technician?

To thrive as a Generac Service Technician, you generally need strong mechanical and electrical troubleshooting skills, experience in generator maintenance, and a high school diploma or technical certification. Familiarity with diagnostic tools, Generac-specific software, and relevant certifications such as EGSA or Generac factory training are typically required. Excellent customer service, attention to detail, and effective communication help technicians build trust and resolve issues efficiently. These skills ensure reliable generator performance, customer satisfaction, and safe, code-compliant repairs.

What are some common challenges faced by Generac service technicians, and how can they be managed?

Generac Service technicians often encounter challenges such as troubleshooting complex generator issues, working in varied weather conditions, and managing emergency calls during power outages. Staying up-to-date with Generac's latest product updates and utilizing diagnostic tools can help address technical problems efficiently. Collaboration with team members and clear communication with customers are also key to ensuring safety and timely resolution of service requests. Continuous training and a proactive approach to preventive maintenance help minimize unexpected complications on the job.

What is the difference between Generac Service vs HVAC Technician?

AspectGenerac ServiceHVAC Technician
CertificationsGenerac certifications, EPA licenseHVAC certifications, EPA license
Work EnvironmentResidential and commercial generator systemsHeating, ventilation, air conditioning systems
Industry UsagePower backup solutionsClimate control systems
Common Search IntentGenerator repair, maintenanceAC/heating repair, installation

Generac Service technicians focus on installing, repairing, and maintaining Generac generators, primarily in residential and commercial settings. HVAC Technicians work on heating, ventilation, and air conditioning systems. While both roles require technical certifications and serve similar industries, their specific expertise and equipment differ, making each role distinct in their service offerings.

How do I become a certified Generac Service technician?

To become a certified Generac Service technician, you typically need to complete manufacturer-specific training programs and pass certification exams offered by Generac. Relevant skills include electrical and mechanical knowledge, and technicians often need to have a valid driver's license and a background in HVAC or electrical work. Certification requirements may vary by region and employer, so checking with Generac or authorized training providers is recommended.

What are common Generac Service jobs?

Common Generac Service jobs include installing, maintaining, and repairing generators and backup power systems. Technicians often troubleshoot electrical and mechanical issues, perform routine inspections, and ensure systems meet safety standards, typically requiring technical training and certification. These roles are performed in residential, commercial, or industrial settings and may involve working with specialized tools and diagnostic equipment.

What are popular job titles related to Generac Service jobs in Wisconsin?

For Generac Service jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Generac Service jobs?

Cities in Wisconsin with the most Generac Service job openings:

Senior Director Engineering, Home Software Applications

Generac

Waukesha, WI • Remote

$253K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

357th of 499 rated machine equipment manufacturers


Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Senior Director Engineering , Home Software Applications is a senior engineering and product strategy leader responsible for defining, building, and scaling the software foundation that powers Generac's connected home energy ecosystem. This role carries dual responsibility: leading dealerfacing software applications while owning the platform teams that support consumerfacing experiences. The scope spans feature teams across PWRcell Battery Storage, PWRmicro Solar Microinverter, Home Standby (HSB) Generator, Load Management, and the Home Energy Management System (HEMS), working in close partnership with the broader platform organization. Feature teams for Smart Thermostat and Security remain embedded within their respective business units, requiring strong collaboration and alignment across the enterprise.


This leader is both a builder and a transformer. Generac's Home Software organization is in the midst of a significant evolution, reshaping how software is designed, developed, and delivered in an increasingly AInative world. The Senior Director will accelerate this transformation by embedding AIassisted development practices across teams, evolving team topologies to maximize scale and leverage, and delivering intelligent, datadriven features across every customer touchpoint. Success in this role requires handson experience deploying large language models in production-specifically Claude Code-paired with the ability to partner closely with Platform Product Management, Software Platform leadership, business unit leaders, engineering, design, hardware, and gotomarket teams to define and execute platform strategy at scale.

This role is on-site, preferably in Oakland, CA or Toronto.

Responsibilities

  • Own and drive the technical and product strategy for the Home Software Applications across its full scope:

  • Ownership of dealer-facing software platforms (portals, commissioning tools, remote diagnostics, field service applications)

  • Platform team ownership for consumer-facing mobile and cloud applications; direct feature team ownership for PWRcell, PWRmicro, HSB Generator, Load Management, and HEMS

  • Accelerate the ongoing AI transformation of the software engineering organization, embed AI-assisted development practices, retool workflows, evolve team topologies, and build a culture of continuous learning; leverage hands-on experience with Claude via Amazon Bedrock to lead credibly and drive product innovation

  • Lead, grow, and develop a high-performing engineering organization of 25-50 engineers across multiple squads and disciplines; establish clear career paths, talent development programs, and a strong engineering culture

  • Partner with the CTO, Home to define multi-year platform architecture and technology strategy; ensure alignment with Generac's broader corporate strategy and Home business objectives

  • Drive platform reliability, scalability, and security across all software components; establish engineering standards, best practices, and quality frameworks appropriate for connected home energy systems

  • Collaborate with Platform Product Management to define and evolve the platform roadmap, ensuring shared infrastructure capabilities enable and accelerate all business unit feature teams

  • Partner closely with Business Unit leaders and Business Unit Engineering leaders to align platform capabilities with product line needs, clarify ownership boundaries, and resolve cross-team dependencies efficiently

  • Collaborate with the UI/UX Design and Research team to ensure customer and dealer-facing experiences are informed by deep user insight and meet Generac's quality standards for usability and accessibility

  • Lead the engineering strategy for intelligent home energy features - including predictive load management, AI-driven energy optimization, demand response, and personalized energy insights

  • Manage platform-level technology partnerships and third-party integrations, including consumer ecosystem platforms, utility APIs, grid operators, and OEM technology providers

  • Establish and track KPIs for platform health, engineering productivity, and product quality; present progress and strategic updates to CTO and executive leadership

  • Drive substantial business growth as a direct result of platform capabilities, enabling new business models, unlocking new market segments, and accelerating time-to-market for new products

  • Collaborate cross-functionally with Marketing, Sales, and Service to ensure platform capabilities are well-understood commercially and support the full customer and dealer lifecycle

Basic Qualifications

  • Bachelor of Science degree in Computer Science, Software Engineering, Electrical Engineering, or a related technical discipline

  • 15+ years of progressive software engineering experience, with at least 5 years in a senior engineering leadership role (Director or above) managing large, multi-disciplinary software teams

  • Demonstrated experience delivering software products across mobile (iOS/Android), and cloud/backend services

  • Hands-on, practitioner-level experience building or deploying AI/LLM-powered applications using Claude Code or equivalent LLM

  • Proven experience leading or actively participating in an AI-driven engineering transformation, including adopting AI-assisted development tooling, restructuring team workflows, and evolving engineering culture

Preferred Qualifications

  • Master's or PhD in Computer Science, Software Engineering, or a related discipline

  • Experience scaling software engineering organizations in the 25-50+ engineer range, including organizational design, hiring strategy, and talent development

  • Deep familiarity with AI/ML product development, including cloud-based ML pipelines, predictive energy algorithms, retrieval-augmented generation (RAG), and LLM-powered user experiences

  • Experience deploying AI-native developer tooling (e.g., GitHub Copilot, Cursor, Claude, internal LLM toolchains) at scale to measurably accelerate engineering velocity

  • Background in IoT or connected home energy products; strong understanding of device-to-cloud architecture, embedded gateway firmware, OTA update strategies, and edge/cloud data flows

  • Experience with Home Energy Management Systems (HEMS), demand response, grid services, or utility API integrations

  • Experience leading full-stack development of dealer or field-technician-facing software platforms, including web portals, commissioning tools, and remote diagnostics

  • Strong product strategy instincts, ability to synthesize market trends, customer insights, and technical feasibility into a compelling, prioritized platform roadmap

  • Demonstrated experience collaborating deeply with UI/UX Design and User Research teams to translate user insights into high-quality software experiences

  • Track record of successfully shipping high-quality consumer-facing and dealer-facing software products with measurable business impact

  • Exceptional communication skills, able to translate complex technical strategy into clear narratives for executive audiences, business unit leaders, and external partners

Generac is committed to fair and equitable compensation practices. The salary range for this role based in (California) is $239,000 - $323,000. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
US "This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits."

Canada This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits."

#LI-CD1

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."


What Generac Power Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Generac

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing and engine, turbine, and power transmission equipment manufacturing

Company size

1 - 10 Employees

Headquarters location

Eagle, WI, US

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