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Geek Squad City Jobs (NOW HIRING)

Best Buy

Inventory and Exception Admin

Brooks, KY

Researches client devices received at Geek Squad City (GSC) that cannot be processed because their model number, serial number, entitlement, and/or brand do not match corresponding paperwork.

Best Buy

Inventory and Exception Admin

Brooks, KY · On-site

$17.39 - $25.21/hr

Researches client devices received at Geek Squad City (GSC) that cannot be processed because their model number, serial number, entitlement, and/or brand do not match corresponding paperwork.

Best Buy

Inventory and Exception Admin

Brooks, KY

Researches client devices received at Geek Squad City (GSC) that cannot be processed because their model number, serial number, entitlement, and/or brand do not match corresponding paperwork.

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How much do geek squad city jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for geek squad city in the United States is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a Geek Squad City?

A Geek Squad City job involves working at Best Buy’s repair and service facility in Brooks, Kentucky. Employees diagnose, troubleshoot, and repair a variety of consumer electronics, including computers, gaming consoles, and appliances. Roles range from technicians and customer support to logistics and inventory management. It’s a fast-paced environment focused on providing expert repairs and excellent service.

What are the key skills and qualifications needed to thrive in the Geek Squad City position, and why are they important?

To thrive at Geek Squad City, you need strong technical troubleshooting skills, attention to detail, and experience with electronics repair or IT support, often supported by relevant certifications such as CompTIA A+ or similar. Familiarity with diagnostic software, repair ticketing systems, and proprietary tools used for device testing and refurbishment is essential. Excellent communication, teamwork, and time management skills help you collaborate in a high-volume, fast-paced environment. These abilities are crucial for ensuring efficient repairs, maintaining customer satisfaction, and contributing to streamlined team operations.

What is the typical work environment and team structure like at Geek Squad City?

Geek Squad City offers a collaborative, production-oriented environment where technicians work as part of specialized teams focused on diagnosing and repairing consumer electronics such as computers and home appliances. Each team typically has members with different technical specialties, allowing for knowledge sharing and efficient problem-solving. You'll spend your days performing hands-on repairs, updating maintenance logs, and communicating with other technicians and supervisors to ensure quick turnaround times. The work environment is structured but supportive, with ongoing opportunities for professional growth and cross-training.

What cities are hiring for Geek Squad City jobs?

Cities with the most Geek Squad City job openings:

What job categories do people searching Geek Squad City jobs look for?

The top searched job categories for Geek Squad City jobs are:

Geek Squad City jobs near you
Infographic showing various Geek Squad City job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, 40% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,386 per year, or $20.9 per hour.

Best Buy for Business Agent - Geek Squad City

Brooks, KY • On-site

Best Buy
Retail • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 1,789 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Best Buyexternal

Full-time, Part-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Our Best Buy for Business (BBFB) Agent is responsible for installing, configuring, troubleshooting and kitting products for multiple vendors based off client need at Geek Squad City (GSC). As the BBFB agent, you will be required to perform multiple roles within the department on a daily basis and will need to be able to function within a changing environment. Be part of a team that puts people before all else and accounts for what comes next.
Key responsibilities:
  • Enters and follows software prompts/commands to install and configure consumer electronic devices based on Standard Operating Procedures (SOP) or Client/Vendor needs
  • Ensures all needed components are included in each order following kit checklists as appropriate
  • Troubleshoots product based off Client needs, installs new parts and disassembles as necessary
  • Installs and configures new operating systems using proprietary software based off client needs
  • Uses proprietary systems to follow prompts and commands to install operating systems based off Client needs
  • Kits, packs and ships finished goods to clients based on vendor needs
  • Validates and quality checks products and finished goods as necessary
  • Troubleshoots and repairs damaged products that are returned from Clients/Vendors
Basic Qualifications:
  • 6 months of experience in consumer electronic troubleshooting
  • 6 months of experience working with Windows Operating Systems and Microsoft Office products
  • Ability to function effectively in a quickly changing environment
  • Ability to stand for long periods of time
  • Ability to lift/push/twist up to 50 pounds, with or without reasonable accommodation
Preferred Qualifications:
  • Previous experience working in a logistics or similar environment
  • 6 months of experience with Best Buy's proprietary systems or other related systems
  • 6 months of experience with Business Networking Systems and Networking Fundamentals
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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