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Gateway Dispatch Jobs (NOW HIRING)

Rural Metro Fire Department

$98K - $100K/yr

Support Motorola WAVE, ESChat, RoIP, JPS, NXU/RSP gateway, and dispatch console technologies. * Support mission-critical Push-to-Talk and broadband communications platforms including cellular ...

Covestic Inc

Design and deploy full RoIP radio infrastructure at larger corporate offices, including repeaters, antenna systems and in-building coverage, RoIP gateways, dispatch consoles, and handheld radio ...

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Gateway Dispatch information

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$30K

$62.9K

$103.5K

How much do gateway dispatch jobs pay per year?

As of Sep 13, 2026, the average yearly pay for gateway dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a Gateway Dispatch?

A Gateway Dispatch is a professional responsible for coordinating and managing the movement of goods and shipments through a company’s gateway, such as an airport, seaport, or distribution hub. Their main duties include scheduling shipments, communicating with carriers and customers, tracking cargo, and ensuring that all documentation and compliance requirements are met. Gateway Dispatchers play a crucial role in maintaining the efficiency and accuracy of supply chain operations, often serving as the point of contact between logistics providers and clients.

How does the Gateway Dispatch role contribute to effective team communication and operational efficiency?

Gateway Dispatch professionals play a crucial role in coordinating information flow between drivers, warehouse staff, and management. They ensure that schedules are met, updates are relayed promptly, and any disruptions are quickly addressed. This position often requires balancing multiple priorities and communicating clearly under pressure, which helps keep operations running smoothly. Teamwork and adaptability are essential, as dispatchers frequently collaborate with various departments to resolve issues and optimize routing.

What are the key skills and qualifications needed to thrive as a Gateway Dispatch professional, and why are they important?

To thrive as a Gateway Dispatch professional, you need strong organizational skills, attention to detail, and knowledge of logistics or transportation operations, often supported by a high school diploma or relevant industry experience. Familiarity with dispatch management software, tracking systems, and basic computer applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These skills ensure efficient coordination of shipments, timely delivery, and effective resolution of issues in a fast-paced logistics environment.

What are popular job titles related to Gateway Dispatch jobs?

For Gateway Dispatch jobs, the most frequently searched job titles are:

Infographic showing various Gateway Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Communication System Engineer

Nashville, TN • On-site, Remote

Global Medical Response
Health Care and Social Assistance • 51 - 200 employees
Learn more about Global Medical Responseexternal

$98K - $100K/yr

Full-time

Posted 26 days ago

Global Medical Response rating

6.4

Company rating: 6.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

Job description


Communication System Engineer
Location: Must reside in TN and be willing to travel throughout the East Coast
Annual Compensation: $98,000 - $100,000 DOE
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Overview
The Communication System Engineer is responsible for supporting, maintaining, and improving GMR's land mobile radio, RoIP, and communications-center radio infrastructure. This role provides hands-on technical support for tower-site equipment, dispatch radio systems, networking components, radio programming, FCC frequency coordination, troubleshooting, preventive maintenance, and documentation. The position supports reliable emergency communications across field operations, communications centers, aviation support, and IT infrastructure teams.
Summary / Responsibilities:
  • Install, configure, maintain, and troubleshoot land mobile radio (LMR) systems, repeaters, base stations, dispatch consoles, antennas, duplexers, combiners, and associated communications infrastructure
  • Monitor, diagnose, and resolve radio system outages impacting air medical, EMS, dispatch, and communications center operations.
  • Perform radio system testing, radio checks, coverage validation, and operational verification after repairs or maintenance activities.
  • Travel to tower sites, communications centers, dispatch facilities, hospitals, and field locations to perform inspections, maintenance, troubleshooting, and repairs.
  • Troubleshoot tower-site equipment including routers, firewalls, network circuits, antennas, coaxial cabling, power systems, and radio infrastructure.
  • Coordinate and manage repairs performed by tower owners, contractors, vendors, ISPs, utilities, and equipment service providers.
  • Investigate and resolve radio interference, bleed-over, crosstalk, receive/transmit failures, coverage degradation, and intermittent communications issues.
  • Support Motorola WAVE, ESChat, RoIP, JPS, NXU/RSP gateway, and dispatch console technologies.
  • Support mission-critical Push-to-Talk and broadband communications platforms including cellular-connected communications devices, Sonim handhelds, ESChat, Motorola WAVE, and associated mobile communications technologies.
  • Configure, deploy, maintain, and troubleshoot dispatch consoles, Mindshare systems, MCC7500 equipment, console audio devices, and communications center radio interfaces.
  • Perform software, firmware, and infrastructure upgrades for dispatch consoles, radio systems, gateways, routers, and support communications platforms.
  • Support Cisco routers, Palo Alto firewalls, network connectivity, and communications network infrastructure supporting radio systems.
  • Troubleshoot WAN, ISP, and network-related radio system outages and coordinate restoration activities.
  • Configure and maintain WAVE repeaters, voice ports, radio gateways, dispatch interfaces, and talk group connectivity
  • Support aircraft, aviation, EMS, fire service, public safety, and dispatch communications requirements.
  • Program radios, consoles, talk groups, channels, user permissions, and communications templates.
  • Add, modify, and maintain talk group assignments for Sonim, WAVE, ESChat, and related communications devices.
  • Perform preventive maintenance inspections of radio sites, communications centers, mobile equipment, and tower infrastructure.
  • Maintain communications equipment inventories, spare equipment, and asset records.
  • Manage radio, console, accessory, and infrastructure procurement activities including quotes, purchase orders, Basware requests, and vendor coordination.
  • Order, receive, track, ship, and distribute radios, chargers, antennas, consoles, and supporting communications equipment.
  • Coordinate new site deployments, base openings, base relocations, and communications infrastructure implementations.
  • Support JPS/WAVE integration projects and RoIP deployment initiatives.
  • Participate in communications infrastructure planning, system refreshes, dispatch upgrades, and radio modernization efforts.
  • Create and maintain documentation for radio systems, dispatch equipment, communications assets, and CMDB or similar inventory control software records.
  • Validate and document communications assets including dispatch consoles, gateways, repeaters, and discovered configuration items (CIs).
  • Work closely with communications center leadership, field operations, pilots, EMS crews, dispatch personnel, vendors, tower owners, IT teams, and service providers.
  • Provide telephone, remote, and on-site technical support for communications-related incidents and service requests.
  • Participate in incident response, outage management, troubleshooting bridges, and escalations supporting critical operational communications.
  • Maintain ticket documentation, status updates, troubleshooting notes, vendor interactions, and resolution records within the service management platform.
  • Support after-hours, emergency, and mission-critical communications restoration activities as required

Qualifications:
  • 5+ years of Land Mobile Radio (LMR) experience supporting conventional and trunked radio systems, repeaters, base stations, and mobile/portable radios.
  • Strong Radio Troubleshooting Skills Ability to isolate RF, network, console, antenna, repeater, power, and ISP-related issues quickly.
  • Radio over IP (RoIP) Experience with Motorola WAVE, ESChat, JPS, NXU gateways, RSP/NXU-Z2 devices, or similar interoperability platforms.
  • IP Networking Knowledge TCP/IP, routing, switching, VPNs, VLANs, WAN circuits, and network troubleshooting.
  • Dispatch Console Experience supporting dispatch centers, radio consoles, MCC7500, Mindshare, Avtec, and similar systems.
  • Field and Tower Site Experience traveling to remote tower sites, diagnosing equipment, working with vendors, and supporting infrastructure in the field. Ability and willingness to travel up to 50-75% as required.
  • Vendor and Carrier Coordination Experience working with tower owners, ISPs, contractors, Motorola service shops, and telecommunications providers.
  • Radio Programming Experience with talk groups, templates, frequency plans, code plugs, and user permissions.
  • Public Safety / EMS / Aviation Communications Experience supporting emergency services, communications centers, public safety agencies, air medical operations, or 911 environments.
  • Experience supporting FCC licensing, frequency coordination, license modifications, radio spectrum management, and regulatory compliance.
  • Experience with Motorola ASTRO 25, SmartZone, P25 trunked radio systems, subscriber programming, and radio fleet management.
  • Documentation and Project Management Skills with ability to maintain accurate system documentation, inventory, CMDB records, preventative maintenance records, and project plans

The application window for this position is anticipated to close on 9/19/26.
Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.

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About Global Medical Response

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Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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