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Gaming Tech Support Jobs (NOW HIRING)

Fusion HCR

Systems Support Engineer I

Las Vegas, NV · On-site

Gaming Technology Position Overview Fusion HCR is seeking a Systems Support Engineer I to perform system installations, configurations, and related troubleshooting for a client in the gaming ...

Ghostpunch Games

Senior IT Administrator

Sunrise, FL · On-site

$80K - $108K/yr

The Senior IT Administrator will be responsible for providing technical support and project management to employees within Ghostpunch Games. The role will encompass project management ...

Progressive Gaming

Account Manager III

Las Vegas, NV · On-site

Bachelor's degree in Business, Marketing, Technology, Hospitality, Gaming, or a related field, or ... cases, support pricing strategies, and participate effectively in negotiations. * Ability to ...

Wynn Resorts

Table Games Specialist

Las Vegas, NV

... gaming technology, resolving operational issues, and safeguarding game integrity while delivering ... Support the operational needs of the Table Games department through the maintenance, repair, and ...

Wynn Las Vegas

Table Games Specialist

Las Vegas, NV

... gaming technology, resolving operational issues, and safeguarding game integrity while delivering ... Support the operational needs of the Table Games department through the maintenance, repair, and ...

Wynn Resorts

Table Games Specialist

Las Vegas, NV · On-site

... gaming technology, resolving operational issues, and safeguarding game integrity while delivering ... Support the operational needs of the Table Games department through the maintenance, repair, and ...

Progressive Gaming

IT Support Spec I

Austin, TX · Hybrid

$54K - $61K/yr

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Role Overview The Specialist IT Support I is responsible for providing first-line IT support to ...

Fusion HCR

Senior Cyber Security Analyst

Las Vegas, NV

$70K - $80K/yr

Gaming Technology Position Overview Fusion HCR is seeking a thoughtful, analytical Cyber Security ... Candidates with approximately five years of IT support, systems support, or related experience who ...

Gaming Arts LLC

Field Service Technician

Las Vegas, NV · On-site

Experience working in casino operations, gaming technology, field service, or another regulated environment. * Experience supporting customers in a fieldbased technical service role. * Familiarity ...

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How much do gaming tech support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for gaming tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Gaming Tech Support jobs?

For Gaming Tech Support jobs, the most frequently searched job titles are:

Infographic showing various Gaming Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Manager, IT Gaming Systems

Cheyenne, WY • On-site

Link Technologies
See more jobs at Link Technologiesexternal

Other

Posted 19 days ago

Job description

  • JOB-7739
  • Manager, IT Gaming Systems
  • Cheyenne, Wyoming
  • Permanent
  • Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Manager, IT Gaming Systems to join our team for a contract opportunity in Cheyenne, WY.
    Required Qualifications
    • 5+ years of progressive IT experience, including support of enterprise applications, casino systems, gaming systems, or hospitality technology environments.
    • Experience supporting casino or gaming operations, including slot systems, player tracking systems, kiosks, loyalty systems, gaming interfaces, or related platforms.
    • Experience with gaming platforms such as IGT (Preferred), including IGT v9.7 and related casino applications, Aristocrat/Oasis, Konami, Everi, ATI, TITO-related systems, kiosks, or similar casino technology platforms.
    • Experience with Everi Promotional Software or similar gaming technology.
    • Strong understanding of IT operations, incident management, change control, vendor management, and systems administration practices.
    • Working knowledge of Microsoft Windows Server, SQL databases, networking fundamentals, Active Directory, and application support.
    • Ability to troubleshoot complex application, interface, network, database, and infrastructure issues in a production environment.
    • Experience coordinating with vendors, regulatory teams, business stakeholders, and technical teams.
    • Strong documentation, communication, prioritization, and problem-solving skills.
    • Ability to work in a fast-paced, 24/7 gaming or hospitality environment where system availability is critical.

    Preferred Qualifications
    • Experience supporting multi-property or multi-jurisdiction gaming environments.
    • Knowledge of gaming regulatory requirements, audit practices, data retention expectations, and system access controls.
    • Experience with SQL reporting, data extracts, system integrations, APIs, or vendor-hosted applications.
    • ITIL, CompTIA, Microsoft, Cisco, or gaming technology certifications preferred.
    • Prior supervisory, lead, or management experience within an IT support or applications environment.
    • Senior-level experience as a Systems Analyst, Application Support Analyst, Gaming Systems Analyst, or similar role with demonstrated leadership potential.

    Essential Duties and Responsibilities
    • Manage daily support and administration of gaming systems, including slot management systems, player tracking, loyalty platforms, kiosks, bonusing, reporting interfaces, and related applications.
    • Provide hands-on technical leadership and direction for gaming systems supporting multiple locations and approximately 2,200 gaming machines.
    • Ensure gaming systems remain available, secure, properly monitored, and aligned with operational requirements.
    • Partners with gaming operations, slot operations, marketing, finance, compliance, and property leadership to support business needs and resolve technology issues.
    • Serve as the primary escalation point for gaming system incidents, outages, performance issues, and vendor-related support needs.
    • Coordinate system upgrades, patches, configuration changes, conversions, integrations, and new gaming technology deployments.
    • Support regulatory, audit, and compliance requirements related to gaming systems, access controls, change management, system logging, and documentation.
    • Maintain accurate documentation of gaming systems, interfaces, vendor contacts, support procedures, configurations, and troubleshooting steps.
    • Work with infrastructure, network, cybersecurity, and application teams to ensure gaming systems are properly integrated, backed up, secured, and monitored.
    • Establish and follow change control procedures for gaming system updates, maintenance windows, and production changes.
    • Coordinate with third-party vendors to manage support cases, project deliverables, system enhancements, and service level expectations.
    • Provide operational reporting to IT leadership on system health, open issues, project status, risks, and recommended improvements.
    • Lead or support technology projects involving gaming systems, casino applications, kiosks, player loyalty systems, integrations, and property expansions.
    • Provide guidance, training, and technical direction to IT team members supporting gaming systems and casino operations.
    • Promote a service-driven IT culture focused on proactive monitoring, timely communication, accountability, and operational excellence.

    Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

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