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Gaming Fraud Risk Analyst Jobs in Tennessee (NOW HIRING)

RELX

Senior Accounting Analyst

Franklin, TN

$71K - $119K/yr

... Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis ... The VitalChek finance team consists of 3 financial analysts, 2 Financial systems analysts and 3 ...

DSV A/S

Financial Analyst

New Johnsonville, TN · On-site

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Produce cost quotes, strategic business cases, risk assessment and other ad-hoc analysis in support ...

nLeague

Audit Manager

Nashville, TN · On-site

$100K - $131K/yr

Plan, scope, and execute risk-based audits from initiation through report issuance; manage ... Analytics & Tools: Use data analytics and audit software to enhance coverage and efficiency.

STI

Audit Manager - Nashville, TN/Hybrid

Nashville, TN · On-site

$100K - $131K/yr

Plan, scope, and execute risk-based audits from initiation through report issuance; manage ... Analytics & Tools : Use data analytics and audit software to enhance coverage and * efficiency.

Pronet Gaming

ABOUT PRONET GAMING Gaming operators looking for platform solutions need an omni-channel turnkey ... Go-Live Strategies, Progress Monitoring and Risk Mitigation: * Develop go-live strategies ...

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Gaming Fraud Risk Analyst information

What does a Gaming Fraud Risk Analyst do?

A Gaming Fraud Risk Analyst is responsible for identifying, investigating, and preventing fraudulent activities within online or offline gaming platforms. They analyze player behavior, monitor transactions, and use various tools and data analytics to detect suspicious activities such as account takeovers, payment fraud, or cheating. Their role helps gaming companies maintain fair play, protect user accounts, and comply with legal regulations. They also collaborate with other teams to improve fraud prevention strategies and minimize financial losses.

What are the key skills and qualifications needed to thrive as a Gaming Fraud Risk Analyst, and why are they important?

To thrive as a Gaming Fraud Risk Analyst, you need strong analytical skills, attention to detail, and a solid understanding of gaming industry regulations, often supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, data analysis tools like SQL or Python, and knowledge of anti-money laundering (AML) systems are typically required. Critical thinking, problem-solving, and effective communication are valuable soft skills for investigating suspicious activity and collaborating with other departments. These skills are essential to accurately identify fraudulent behavior, minimize risks, and protect both the company and its players.

What are some common challenges faced by Gaming Fraud Risk Analysts in the gaming industry?

Gaming Fraud Risk Analysts often encounter challenges such as staying ahead of rapidly evolving fraud techniques and distinguishing between legitimate user behavior and suspicious activity. They must analyze large volumes of transactional and behavioral data, which requires attention to detail and proficiency with analytical tools. Collaboration with engineering, customer support, and compliance teams is essential to implement effective anti-fraud measures and respond quickly to emerging threats. Continuous learning and adaptability are key, as fraud methods and gaming technologies frequently change.
What are popular job titles related to Gaming Fraud Risk Analyst jobs in Tennessee? For Gaming Fraud Risk Analyst jobs in Tennessee, the most frequently searched job titles are:
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What cities in Tennessee are hiring for Gaming Fraud Risk Analyst jobs? Cities in Tennessee with the most Gaming Fraud Risk Analyst job openings:
Gaming Fraud Risk Analyst jobs near you

Customer Service Representative - Bilingual (Spanish) - Weeknights

Transcard Payments LLC

Nashville, TN • On-site

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Type
Full-time
Description
Who We Are:
Payments, Orchestrated.
Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.
Transcard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.
Position Details:
This is a full-time, hourly position. Compensation will be based on the qualifications of applicant.
Location:
This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.
Our corporate office is located in Chattanooga, TN.
Benefits:
Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)
Please apply and see more job requisitions at:
https://www.transcard.com/careers
Essential Duties and Responsibilities:
Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience.
• Assumes responsibility for the effective and professional completion of call center representative functions.
• Receives customer telephone questions and complaints in a professional manner.
• Answers inbound calls in a timely manner.
• Responds to customer inquiries.
• Provides personalized customer service by responding to the needs of the customer.
• Manages and updates customer profile with the status of each customer.
• Coordinate with departments to achieve customer satisfaction.
• Build customer loyalty by meeting customer expectations.
• Evaluate problems of the customers and provide logical lasting solutions.
• File disputes for customers in accordance with Regulation E.
• Replies to all corresponding email.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management.
• Keeps supervisor informed of significant problems.
• Corresponds with Fraud Department of potential fraudulent activity.
• Maintains effective working relations with the operations department.
Requirements
• Customer Service Experience.
• English and/or Bilingual (English & Spanish).
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily.
• Ability to share work among a customer service team.
• Attentiveness and patience.
• Time-management skills.
Eastern Standard Time (EST):
Shift 2 (up to 40 hours)
Monday: 5pm - 12pm (midnight) EST
Tuesday: 5pm - 12pm (midnight) EST
Wednesday: 5pm - 12pm (midnight) EST
Thursday: 5pm - 12pm (midnight) EST
Friday: 5pm - 12pm (midnight) EST
Saturday: OFF
Sunday: OFF
Education and/or Certifications:
• Bachelor's degree preferred or equivalent work experience
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.
They are not intended to be a complete list of duties performed.
No resumes from 3rd party vendors will be accepted at this time.

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