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Gaming Community Manager Jobs in Virginia (NOW HIRING)

Howard

$55K - $60K/yr

Enhance and direct game presentations at athletic events. Assists all community outreach activities ... Directs and manages many aspects of game operations and entertainment at assigned Howard Athletic ...

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Gaming Community Manager information

See Virginia salary details

$22.8K

$60.8K

$101.6K

How much do gaming community manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for gaming community manager in Virginia is $60,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $68,400.00 per year, depending on experience, location, and employer.

What is a gaming community manager?

A Gaming Community Manager is responsible for building, engaging, and maintaining a game's player community. They interact with players across social media, forums, and other platforms to foster a positive and active environment. Their role includes gathering feedback, managing community events, and relaying player concerns to developers. They also help moderate discussions and ensure communication between the game studio and its audience remains clear and effective.

What does a gaming community manager do?

A typical day for a Gaming Community Manager involves monitoring and participating in online conversations across multiple platforms, creating and scheduling engaging content, and addressing player feedback or concerns. You may organize community events, work with developers to communicate updates or troubleshoot issues, and analyze engagement metrics to refine strategies. Collaboration with marketing, customer support, and development teams is common to ensure the community's needs are heard and addressed. This role requires adaptability, as priorities can shift quickly based on game updates or player sentiment, making every day dynamic and varied.

What are the key skills and qualifications needed to thrive as a gaming community manager?

To thrive as a Gaming Community Manager, you need expertise in community engagement, social media strategy, content moderation, and a good understanding of gaming culture, often supported by a relevant degree or experience. Familiarity with platforms like Discord, Reddit, Twitter, and analytics tools, as well as knowledge of community management software, is highly valued. Strong soft skills such as empathy, conflict resolution, creativity, and excellent communication are essential for building positive relationships. These qualities are crucial for fostering a welcoming environment, managing player feedback, and supporting the growth and reputation of the gaming community.

What are the most commonly searched types of Gaming Community jobs in Virginia?

The most popular types of Gaming Community jobs in Virginia are:

What are popular job titles related to Gaming Community Manager jobs in Virginia?

For Gaming Community Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Gaming Community Manager jobs in Virginia look for?

The top searched job categories for Gaming Community Manager jobs in Virginia are:

What cities in Virginia are hiring for Gaming Community Manager jobs?

Cities in Virginia with the most Gaming Community Manager job openings:

Gaming Community Manager jobs near you
Infographic showing various Gaming Community Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $60,825 per year, or $29.2 per hour.

Players Club Representative

Rosie's Gaming Emporium - New Kent

New Kent, VA • On-site

$15/hr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Perform transactions such as verifying money, processing jackpots, cashing checks, and redeeming gaming tickets.

  • Monitor for fraud, counterfeit currency, and ensure all funds are balanced and properly secured.

  • Maintain knowledge of guest accounts, execute loyalty programs, and provide customer service to guests.

Job description

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Players Club Representative performs all applicable transactions and serves as Guest contact. The Team Member may be required to work long hours, including nights, weekends, and holidays.

Compensation: $15 per hour plus tips

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for performing verifications on loose and bundled money, coin transactions and check cashing.
  • Processes jackpots, cashes checks, cash advances, redeems valid gaming tickets received from patrons for an equivalent amount of cash. Other transactions may occur.
  • Safeguards company assets and adheres to all player services policies and procedures to include Internal Control Policies and Procedures, state regulations, Bank Securities Act, Title 31 Rules and Regulations, and the company’s Responsible Gaming Plan.
  • Maintains and is held accountable for all funds entrusted on an assigned shift.
  • Monitors for fraud, forged/counterfeit currency and/or tickets.
  • Balances all funds under his/her responsibility and prepare reconciliation reports accordingly.
  • Ensures that the cash inventory and keys are always well secured.
  • Identifies and gathers information on valuable guests through observation, analysis, personal contact, and service.
  • Executes guest loyalty, relationships, and direct marketing programs. Provides services to respond to guest requirements.
  • Accurately and efficiently performs data entry tasks associated with Players Club memberships.
  • Reports and updates Player accounts using Player tracking database.
  • Possesses and maintains thorough knowledge of all special events, promotions, advertising campaigns and community events.
  • Displays superior people skills and project mature presence and confidence.
  • Follows all standard operating procedures and cash handling procedures.
  • Maintains inventory and orderly workstation.
  • Performs duties related to stocking of inventory.
  • Utilizes promotion system for reprint of guest promotional materials.
  • Knowledge of the ability to process OTB transactions and processes OTB Taxable wins as required.
  • Performs other duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to formulate and communicate ideas.
  • Knowledge of cash handling procedures, financial controls, and regulatory requirements.
  • Knowledge of cash regulations, compliance requirements, and best practices.
  • Proficient with Microsoft Office Suite and cash management systems.
EDUCATION AND EXPERIENCE
  • High school diploma or equivalent required.
  • Cash handling and guest service experience preferred.
  • A combination of education and experience may be considered.
  • Must obtain and maintain valid Virginia Racing Commission License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
  • The Team Member may be required to stand and walk for extended periods of time.
  • While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
  • The Team Member may be required to lift and/or move up to 25 pounds.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is usually moderate to loud.
  • The Team Member may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are passionate about marketing and thrive in a fast-paced environment, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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