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Gaming Associate Jobs in Boston, MA (NOW HIRING)

Venture Trade Co. LLC

Be Seen First

Retail Associate and Event Planner

Mansfield, MA · On-site

$40K - $50K/yr

... a retail associate both within our retail location(s) and other venues such as shows and ... The events would consist of both small scale and large scale gaming related events focused on game ...

Venture Trade Co. LLC

Be Seen First

Retail Associate and Event Planner

Mansfield, MA · On-site

$40K - $50K/yr

... a retail associate both within our retail location(s) and other venues such as shows and ... The events would consist of both small scale and large scale gaming related events focused on game ...

Genda Americas

Field Service Associate

Norwood, MA · On-site

$22 - $25/hr

Field Service Associate GENDA Americas, is the leading amusement vending service with 55,000 ... Merchandising of gaming equipment (plush and prizes) as needed. * Maintain amusements equipment at ...

Genda Americas

Field Service Associate

Norwood, MA · On-site

$22 - $25/hr

Field Service Associate GENDA Americas, is the leading amusement vending service with 55,000 ... Merchandising of gaming equipment (plush and prizes) as needed. * Maintain amusements equipment at ...

VCA Animal Hospitals

Associate Veterinarian

Brookline, MA · On-site

$120K - $150K/yr

Enjoy a run or bike ride along the Charles River, explore world-class museums, catch a game at ... Innovative Associate health and well-being department (Headspace app subscriptions, Fidelity ...

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All JobsGaming Associate JobsGaming Associate Jobs in Boston, MA

Gaming Associate information

See Boston, MA salary details

$10

$22

$30

How much do gaming associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for gaming associate in Boston, MA is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.88 per hour, depending on experience, location, and employer.

What is a gaming associate?

Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.

What does a gaming associate do?

Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.

What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?

To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.

What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?

Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.
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For Gaming Associate jobs in Boston, MA, the most frequently searched job titles are:

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What cities near Boston, MA are hiring for Gaming Associate jobs?

Cities near Boston, MA with the most Gaming Associate job openings:

Gaming Associate jobs near you
Infographic showing various Gaming Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $46,441 per year, or $22.3 per hour.

Guest Experience Associate - Entertainment Venue

Level99 Entertainment

Natick, MA • On-site

$18/hr

Full-time

Re-posted 26 days ago

Job description

WHO WE ARE
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
OVERVIEW
Guest Experience Associates are the life of Level99 and bring the fun! Associates are dedicated to showcasing the Level99 concept, delivering the ultimate in guest experience and developing relationships all while maintaining a fun, clean and safe environment. They are passionate about meeting guest needs before being asked, and are always promoting the Level99 brand. The Guest Experience Associates Team is made up of fun, funny, honest and caring individuals who have a true sense of urgency when it comes to our players and fellow Team Members.
RESPONSIBILITIES
  • Prioritizes the guest experience, by greeting guests, providing tours, answering questions, assisting with wayfinding and efficiently moving guests through lines and the check in process.
  • Helps with the upkeep, maintenance, cleanliness, and operations of the entertainment side of the venue.
  • Provides authentic, fun, approachable, and humble interpersonal interactions and shows up on time daily to provide best-in-class service.
  • Continuously upholds Level99 brand and visual standards across all parts of the business, including product, experience, display standards, as well as environmental cleanliness and organization.
  • Assists with operations, including shift tasks, POS functions, account creations & troubleshooting, cash handling, hands-on guest service, and proper facilities upkeep and daily cleaning.
  • Provides guests with the best value through sales techniques and recommendations.
  • Assists with venue opening and closing tasks as assigned.
  • Other duties, as assigned.

MUST-HAVE SKILLS
  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays. Friday and weekend availability a MUST.
  • Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs.
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds.
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Strong verbal and written communication skills
  • Understands, utilizes and embraces new technology and its implementation into our operation
  • A team player
  • A positive, joyful, upbeat and energetic attitude
  • Must be 18 years old or older, the legal age to handle alcohol

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
  • Minimum 1 year experience working directly with guests or customers.
  • Strong public speaking or performance experience
  • Retail Sales Associate experience preferred but not required.

$18 - $18 an hour
While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

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