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Gaming Associate Jobs in Springfield, MA (NOW HIRING)

Round One Entertainment

Associate

Holyoke, MA · On-site

$15 - $16.75/hr

Holyoke Mall at Ingleside (Holyoke) Associate Location: 50 Holyoke st , Holyoke, MA Department ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...

Round One Entertainment

Associate

Holyoke, MA · On-site

$16 - $17.75/hr

Holyoke Mall at Ingleside (Holyoke) Associate Location: 50 Holyoke st , Holyoke, MA Department ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...

GameStop Inc

Retail Keyholder (Store 3583)

Springfield, MA

$14.25 - $19/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 612)

Manchester, CT · On-site

$15 - $20/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 3132)

Chicopee, MA · On-site

$14.75 - $19.50/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 2488)

Hartford, CT · On-site

$15 - $19.75/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 3583)

Springfield, MA · On-site

$14.25 - $19/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 612)

Manchester, CT · On-site

$15 - $20/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 2488)

Hartford, CT · On-site

$15 - $19.75/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 3132)

Chicopee, MA · On-site

$14.75 - $19.50/hr

As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

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Gaming Associate information

See Springfield, MA salary details

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How much do gaming associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for gaming associate in Springfield, MA is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.66 per hour, depending on experience, location, and employer.

What is a gaming associate?

Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.

What does a gaming associate do?

Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.

What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?

To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.

What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?

Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.
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Cities near Springfield, MA with the most Gaming Associate job openings:

Gaming Associate jobs near you
Infographic showing various Gaming Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,600 per year, or $20.5 per hour.

Recurring Remote Production Support - Associate Director

Hartford, CT • Remote

ESPN

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

17th of 78 rated media

People enjoy working here

Good employer

Recommended by parents

Learn more about ESPNexternal

$22 - $88/hr

Full-time

Re-posted 9 hours ago

Job description

The Recurring Remote Production Support - Associate Director (RIC) position will be responsible for timing working with the Producer and/or Director to support the direction of Remote events or REMI productions by assisting with the preparation and assembly of elements, execution of the show. Job functions include formatting the show, sales deliverables and promos slated for the broadcast window. The Recurring Remote Associate Director must have strong multi-tasking and communication skills, plus leadership qualities. This role is remote based without a corporate office location.

Responsibilities:

  • Assists the Director during a production by timing elements, keying fonts, and coordinating feeds. Maintains communication with live shots by providing alerts and cues, and ensures the proper framing, audio and video levels meet on-air standards.
  • Assists in communication of traffic changes, graphics requests, music cues, and source changes with media.
  • Assists the Director with pre-production elements including billboards, promotions, teases, graphics, special effects and virtual imagery, coordinates video and fonts within the production.
  • Participates in meetings with Production to assist in the development of visual content for the show.
  • On remote productions, assists the Producer and Director in managing game-related responsibilities and traffic. Communicates directly with multiple positions, including the timeout coordinator or red hat to ensure the game and control room are in sync. Generates cards with promotional, sales and editorial copy for talent to read on air. Runs the preproduction session.
  • Takes responsibility for personal development through independent observation and training. Becomes familiar with other positions and equipment in the remote production environment as they pertain to the Associate Director role.
  • Responsible for logging music, sales elements, and commercial integrations.

Basic Qualifications:

  • Basic sports knowledge including format/rules of the game.
  • Ability to follow the game including in-game trends.
  • Careful attention to detail in striving for 100 percent accuracy.
  • Clear, concise, and comprehensive verbal and written communication skills.
  • The ability to work within a team atmosphere consistently being visible and accessible.
  • Conduct oneself with professionalism and integrity within company guidelines and policies.
  • Adaptable, flexible, and motivated to drive results in new and changing environments.
  • Possess a strong computer background with ability to network and troubleshoot.
  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.
  • Provide technical maintenance for assigned systems and system components.
  • Strong self and time management skills.
  • Ability to work well under pressure in a live production environment.
  • Ability to work weekends, nights and holidays, and travel, when required.
  • An advanced understanding of television production.
  • Valid Driver’s license.

Preferred Qualifications:

  • A minimum of 5 years of production experience or network equivalent.
  • Directing experience.
  • Bilingual language skills (Spanish/English).
  • Extensive sport knowledge including historical information.
  • Advanced technical expertise in computer networking and file management.

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia


The pay rate for this remote role is $22.00 to $88.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

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