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Game Sense Advisor Jobs (NOW HIRING)

Playground Labs

Head of Partnerships

$100K - $150K/yr

The ideal candidate should have a proven track record in driving growth within the gaming market ... Serve as a trusted advisor to clients and investors, understanding their unique business goals and ...

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Game Sense Advisor information

What is a game sense advisor?

Game Sense Advisors are professionals who work in casinos or gaming establishments to promote responsible gambling. They provide information, support, and resources to help guests make informed decisions about their gaming activities. Game Sense Advisors educate players on how games work, the odds of winning, and offer strategies to maintain healthy gambling habits. They also assist individuals who may be experiencing difficulty with gambling by offering referrals to support services. Their main goal is to create a safe and informed gaming environment.

How does a game sense advisor typically collaborate with casino staff and guests to promote responsible gambling?

Game Sense Advisors work closely with casino staff to ensure responsible gambling practices are communicated and upheld throughout the gaming floor. They regularly engage with guests, offering information, answering questions, and providing support on healthy gambling habits. Advisors often conduct outreach through conversations, workshops, and resources, while also coordinating with security and management to address situations where guests may need additional assistance or intervention. This collaborative approach helps create a supportive environment that prioritizes player well-being.

What are the key skills and qualifications needed to thrive as a game sense advisor, and why are they important?

To thrive as a Game Sense Advisor, you need a strong understanding of responsible gambling practices, customer service skills, and often a background in counseling or social services. Familiarity with responsible gaming programs, educational materials, and customer management systems is typically required. Excellent communication, empathy, and active listening are crucial soft skills for building trust and effectively supporting individuals. These skills and qualities are essential for promoting safe gambling behaviors and providing meaningful assistance to those at risk of gambling-related harm.

What is the difference between Game Sense Advisor vs Game Tester?

AspectGame Sense AdvisorGame Tester
CredentialsKnowledge of game mechanics, industry standardsBasic gaming knowledge, sometimes specific testing certifications
Work EnvironmentCollaborative, strategic, often in development teamsTesting labs, quality assurance departments
Industry UsageUsed in game development to optimize player experienceUsed to identify bugs and gameplay issues
Search & Comparison IntentUnderstanding strategic roles in game developmentFinding testing roles or entry-level positions

Game Sense Advisors focus on enhancing gameplay experience through strategic insights, while Game Testers primarily identify bugs and technical issues. Both roles are essential in game development but serve different functions within the industry.

What cities are hiring for Game Sense Advisor jobs?

Cities with the most Game Sense Advisor job openings:

What are popular job titles related to Game Sense Advisor jobs?

For Game Sense Advisor jobs, the most frequently searched job titles are:

Infographic showing various Game Sense Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Surveillance Operator $23.00 per Hour

Los Angeles, CA

commercecasino
See more jobs at commercecasinoexternal

$23/hr

Full-time

Re-posted 10 days ago

Job description

***Must have casino table games knowledge/experience***

PRIMARY JOB FUNCTIONS

  1. Observes and reports on all areas under surveillance to assure compliance with Casino regulations and gaming policies and procedures, including identification of cheating activities and undesirable patrons, pilferage, embezzlement and any irregularity.  Shall ensure protection of corporate assets and liabilities
  2. Responsible for observing and reporting on all areas under surveillance such as all casino games, count room, bar areas and casino cage
  3. Responsible for investigating reports and all special projects as assigned.  Conducts due diligence on all internal and external investigations
  4. Communicates with casino, cage and security personnel etc... Must be able to make common sense decisions regarding irregular activities and exercise care and judgment in handling of sensitive information
  5. Will notify the Surveillance Supervisor or Surveillance Manager regarding anything of importance and before rendering any major decisions
  6. Works with all departments including law enforcement agencies in providing surveillance information when advised to do so and provide court testimony when subpoenaed
  7. Studies all phases of gaming operations and regulations.  Attends classes in related fields to keep abreast of the latest available information, such as casino game protection and Title 31 requirements
  8. Must possess the knowledge to completely operate the surveillance system and be able to utilize all of the various functions.  Must become proficient in calling up cameras as needed in a timely manner 
  9. Must be familiar with the entire casino property and with the layout of table games and other facilities of the casino
  10. Responsible for learning the filing systems used in the department and be knowledgeable of the department rules and procedures
  11. Handles all business transactions in a professional manner and maintains a high level of communication and rapport with all departments.  Becomes familiar with supervisors and managers with whom they deal with daily
  12. Learns to use and care for all surveillance and office equipment
  13. Maintain a good attitude at all times. When breakdowns occur, each operator will assist in a teamwork effort to solve the problem.  Common sense will be the number one criteria for the surveillance operators’ decision.  Operators will not over-react in a decision. If you are not sure of what to do, ask your immediate supervisor
  14. Must be able to write/type departmental reports and be able to complete all reports thoroughly, accurately and in an objective manner
  15. Must become familiar with all games played in the Casino, game protection and governmental regulations.
  16. Performs all other work-related duties as assigned by the Surveillance Supervisor or Manager
  17. Must be able to work a full-time schedule during tournaments and other peak business periods.
  18. Must be able to work overtime, as business needs require, with or without advance notice. 

QUALIFICATIONS

Work Experience:  1 year experience in surveillance operations preferred. Reasonable knowledge of table games.

Education: High School Diploma and/or equivalent combination of work experience and education.

Other Requirements:  Must be able to speak, read, write and understand English.  Possess excellent verbal and interpersonal skills.  Must demonstrate a positive/enthusiastic approach to all assignments and be a team player.  Must be clean, well-groomed, and have a professional appearance.  Attendance and punctuality are an essential function of the position.

 

 

SCHEDULED HOURS

Commerce Casino operates 24 hours, 7 days a week.  Schedules may vary depending on business needs.

 

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