Game Player Support Remote Jobs in Virginia (NOW HIRING)

We are NeoPollard Interactive. Digitally born, player-focused, and proudly powering the most profitable iLottery programs in North America through our interactive games, powerful gaming systems, and comprehensive suite of player services. 

We are innovative. From inception, innovation has been the core of NPi. As one of the first iLottery platform providers in North America, we laid the groundwork — helping pioneer the introduction and successful launch of some of the first iLottery programs in the U.S. We deliver innovative solutions and cutting-edge technology to our partners with an industry-proven track record of revenue growth.

We are one-of-a-kind. The only Lottery supplier in North America exclusively focused on iLottery. We have one central focus; creating the most intuitive and fun iLottery experiences for players. Our sole focus drives our innovation and success in the iLottery space. 

We are industry experts. Serving the largest share of U.S. Lotteries that currently sell online with a track record of powering iLottery success through our state-of-the-art technology, top-performing game content, and innovative and comprehensive iLottery services.

We are NPi. Join us.

WHAT YOU WILL DO

We are looking for a detail and results-oriented Games Portfolio Manager to join our team. As the Games Portfolio Manager, you will be responsible for managing all aspects the games portfolio that we share with our customers. This includes maintaining the game roadmap with the customer, managing current game portfolio and implementing new games. 

• Prepare games roadmap for existing vendors
• Manage game release timelines and ensure delivery dates are met
• Interact with multi-cross-functional teams (marketing, product, creative, editing, etc) to get the games launched according to the roadmap 
• Perform the game launch asset briefing process (graphic and descriptive) 
• Offer analytical insight on the existing game offering
• Perform game selection with vendors
• Perform QA on games in UAT and Production
• Perform the monthly reporting on performance
• Change logs reviews
• Vendor downtime process
• Manage operational dealings with vendors
• Work in conjunction with lottery vendors on documentation in alignment with established procedures
• Review customer-facing game material on the website
• Other duties as assigned

WHAT YOU WILL BRING

• BA/BS Marketing, Business or equivalent experience
• Gaming experience required; must be familiar with industry
• Experience with on-line gaming industry; Mobile app gamer, casino goer and/or fantasy sports player a plus
• Product management or project management experience a plus
• Excellent organizational and communication skills
• Must be self-motivated and take on tasks without direction
• Responsible, detail oriented, well organized, independent, ability to learn quickly, multi-tasking,great interpersonalskills, team player
• Excellent project management, time management and problem-solving skills
• Experience in data driven prioritization 
• Proficient in Word, PowerPoint, Excel and Outlook
• Ability to work independently and collaboratively with cross-functional teams
• Some travel required
• Must be available to work during the bulk of EST business hours. May need to adjust schedule periodically to accommodate clients and partners in other time zones.
• This position is remote and can reside in Canada or US.

WHY WORK AT NPI?
We hire the best. 

We prioritize innovation.

We support and empower our team. 

Join us as we continue to shape the future of the iLottery industry by delivering players’ favorite games across all channels and driving outstanding returns for good causes.

Our team member benefits include…

•       Comprehensive Health, Vision, and Dental Insurance 

•       Life Insurance & AD&D Insurance

•       401K Savings Program

•       Paid Vacation and Personal Time

•       Wellness and Employee Assistance Program (EAP) from Ulliance Life

•       Company-Provided Laptop and Cellphone

•       Career Development Opportunities including Ongoing Training and Professional Development Courses (Including the NPi Leadership Academy for Emerging Leaders)

•       Quarterly Performance-Sharing Program for All Employees Who Have Completed Six Months of Continuous Service

•       Fully Paid Parental Leave Program

ABOUT NEOPOLLARD INTERACTIVE

Born in the digital domain, NeoPollard Interactive LLC (“NPi”) is an award-winning supplier of best-in-class iLottery solutions to the North American lottery market. Serving the largest share of U.S. lotteries that currently sell online, NPi helped pioneer the successful introduction of iLottery in the U.S. and is North America’s proven partner of choice to enable regulated lotteries to design and deploy complex gaming solutions in support of generating incremental revenue for good causes through the online channel. NPi offers cutting-edge technology, a full suite of managed services, and the industry’s top-performing game content as part of its innovative and comprehensive approach to partnering for iLottery success. Jointly owned by Pollard Banknote Limited (TSX: PBL) and NeoGames S.A.(Nasdaq: NGMS)—both globally recognized industry leaders—NPi powers the most profitable iLottery programs. Visit us at www.neopollard.com.

Pollard iLottery Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.