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Game Operations Jobs in Iowa (NOW HIRING)

Breakout Operations, LLC

Game Master

Des Moines, IA · On-site

$12 - $13/hr

Game Masters are the face of our company, welcoming and guiding each guest with a smile. You should ... Health/ Dental Insurance Breakout Operations LLC provides a real-life escape room adventure for ...

Breakout Operations LLC

Game Master

Des Moines, IA · On-site

$12 - $13/hr

Game Masters are the face of our company, welcoming and guiding each guest with a smile. You should ... Health/ Dental Insurance Breakout Operations LLC provides a real-life escape room adventure for ...

SpinPlay Games Inc.

Game Developer

Nevada, IA · On-site

Game Developer Department: Development Employment Type: Full Time Location: Nevada or Texas ... Knowledge of BitBucket pipelines, Azure DevOps, YAML, Docker etc #J-18808-Ljbffr

Gondola

President, Business Operations

Des Moines, IA · On-site

President, Business Operations Des Moines Buccaneers Position Overview The Des Moines Buccaneers ... Oversee ticket sales strategy, including season tickets, group sales, individual game sales ...

AEG

Iowa Wild - Manager, Community Relations

Des Moines, IA · On-site

$134K/yr

Work with the Game Operations Director and Marketing team to develop community relations promos, game program content, website content, event descriptions, email communications, social media copy ...

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Game Operations information

See Iowa salary details

$9

$22

$46

How much do game operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for game operations in Iowa is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $25.96 per hour, depending on experience, location, and employer.

What is a game operations?

A Game Operations job involves managing the in-game experience for fans, players, and staff during live sporting events. This includes coordinating entertainment elements such as music, graphics, promotions, and on-field activities to enhance fan engagement. Game Operations staff ensure smooth execution of logistics, troubleshoot issues, and create an exciting atmosphere. They work closely with production teams, announcers, and sponsors to deliver a seamless event. This role requires strong organizational skills, attention to detail, and the ability to adapt quickly in a fast-paced environment.

What are the typical responsibilities of game operations during events?

Game Operations professionals are responsible for coordinating all aspects of live events, including pre-game setup, in-game activities, halftime entertainment, and post-event breakdown. They work closely with teams, venue staff, technical crews, and security to ensure everything runs according to schedule. Daily tasks may include managing scripts, troubleshooting technical issues, coordinating promotions or contests, and communicating with key stakeholders. The ability to stay organized and respond quickly to unexpected challenges is crucial to maintaining a smooth event experience for fans, athletes, and staff alike.

What are the key skills and qualifications needed to thrive in game operations, and why are they important?

To thrive in Game Operations, you need strong organizational skills, a solid understanding of sports or live gaming environments, and experience with event coordination or management. Familiarity with industry-standard event management software, ticketing systems, and audio/visual equipment is often required. Excellent communication, problem-solving abilities, and adaptability help you excel in dynamic and fast-paced situations. These competencies ensure seamless game-day execution, effective team collaboration, and a positive experience for attendees and participants.

What are the most commonly searched types of Game Operations jobs in Iowa?

The most popular types of Game Operations jobs in Iowa are:

What job categories do people searching Game Operations jobs in Iowa look for?

The top searched job categories for Game Operations jobs in Iowa are:

Game Operations jobs near you
Infographic showing various Game Operations job openings in Iowa as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $47,188 per year, or $22.7 per hour.

Gaming Operations Manager

Osceola, IA • On-site

Lakeside Hotel Casino
Traveler Accommodation • 51 - 200 employees
Learn more about Lakeside Hotel Casinoexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Lakeside Hotel Casino rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Lakeside Hotel Casino is seeking a Gaming Operations Manager to provide day-to-day leadership and operational oversight for our Slot, Table Games, and Facilities Housekeeping departments.
This role ensures our gaming operations run efficiently and compliantly, with a strong focus on the guest and employee experience. The Gaming Operations Manager works closely with department leaders and property leadership to drive performance, manage staffing and expenses, maintain gaming compliance, and support the property's continued success.
What You'll Do
  • Provides overall leadership and operational oversight for Slot, Table Games, and Facilities Housekeeping, ensuring each department operates in accordance with company policies, procedures, internal controls, Title 31 requirements, state laws, and Iowa Racing and Gaming Commission rules and regulations.
  • Monitors staffing levels and scheduling to provide appropriate operational coverage, maintain a high level of guest service, and effectively manage labor and departmental expenses.
  • Maintains open communication with team members and leaders, communicates operational expectations and property activities, and ensures employees have the training, tools, and resources necessary to perform their responsibilities.
  • Monitors guest service performance and resolves escalated guest concerns or disputes that cannot be readily resolved by subordinate team members.
  • Safeguards guests and company assets and ensures appropriate controls are followed for gaming operations, cash handling, recordkeeping, and required operational documentation.
  • Maintains thorough knowledge of slot operations and compliance, including game performance, product mix, quantity, and new gaming products to support maximum play and profitability.
  • Completes and/or oversees required Slot documentation, including log booth sheets, cashier/booth variances, recordable jackpots, MTL and CTR documentation, and verification of taxable jackpots.
  • Oversees Table Games leadership and dealer performance and ensures assigned shifts operate efficiently, with appropriate floor coverage and accountability for operational performance.
  • Monitors Table Games departmental performance, operating results, labor, expenses, and budget goals and takes appropriate action to support financial and operational objectives.
  • Ensures Table Games procedures are consistently followed, including security of monies and gaming assets, recordkeeping, shift documentation, attendance documentation, federal currency reporting requirements, and other applicable internal controls.
  • Oversees Table Games operational needs, including inventory and ordering of cards and dice and appropriate control of gaming equipment and supplies.
  • Ensures appropriate training of Table Games employees and leaders so employees have the knowledge and skills necessary to perform assigned games and responsibilities at an acceptable level.
  • Provides leadership coverage for Table Games as operationally necessary, including running or supporting a shift in the absence of Table Games shift leadership and assisting with decisions requiring management-level authority.
  • Works closely with Surveillance, Marketing, Guest Service Center, Security, and other departments to coordinate gaming operations, large buy-ins, promotions, guest issues, and other operational needs.
  • Works closely with the Director of Gaming Operations, Vice President and General Manager, and departmental supervisors and leads to ensure operational, financial, compliance, and guest service goals are achieved.
  • Ensures the department consistently follows uniform, appearance, grooming, professionalism, and service standards.
  • Attends all company-required training, adheres to all safety guidelines, meets company attendance requirements, and maintains required gaming licensure.
  • Other duties as assigned.

What We're Looking For
  • High school diploma or equivalent required.
  • At least 2 years of gaming management experience with a strong working knowledge of Slots and/or Table Games is strongly preferred.
  • Demonstrated ability to lead teams and manage staffing, employee performance, guest service, compliance, and departmental financial results.
  • Working knowledge of casino gaming operations, internal controls, Title 31 requirements, and applicable gaming regulations.
  • Strong leadership, communication, decision-making, and problem-solving skills.
  • Microsoft Office experience and basic computer proficiency.
  • Ability to work effectively in a fast-paced casino environment and respond to changing operational priorities.
  • Must be available to work days, nights, weekends, and holidays based on business needs.
  • Must be able to obtain and maintain the appropriate Iowa Racing and Gaming Commission license.

Why Lakeside: At Lakeside Hotel Casino, we create an exciting environment for our guests and a rewarding one for our team members. When you join our team, you'll enjoy:
  • A dynamic casino atmosphere with opportunities for career growth.
  • The chance to connect with guests and build relationships.
  • Paid Time Off (PTO) earned each pay period.
  • Paid Holidays.
  • Comprehensive benefits package, including Medical, Dental, Vision, and Virtual Doctor Visits.
  • 401(k) with company match to help you plan for the future.
  • Free Life Insurance.
  • Optional coverages including Short- and Long-Term Disability, Additional Life Insurance, Accident Insurance, and Critical Illness Insurance.
  • Free Employee Assistance Program (EAP) with counseling, legal guidance, and other resources.
  • Employee discounts, team celebrations, awards, and more.

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not an exhaustive list of all required responsibilities, duties, and skills. Employee benefits may vary by location, position, length of service, and employment status. Final candidates must complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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