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Airport Operations Assistant Jobs in Iowa (NOW HIRING)

Menzies Aviation

Wheelchair Supervisor

Des Moines, IA · On-site

Ensure compliance with airport safety procedures, TSA regulations, ADA guidelines, and company policies. * Monitor operational metrics, response times, and service quality standards. * Assist with ...

Unifi

Airport Customer Service Agent - CID

Cedar Rapids, IA · On-site

$15.25 - $20.50/hr

Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ... Complete work in a safe and secure manner, following company safety and operational standards

Unifi

Airport Customer Service Agent - CID

Cedar Rapids, IA · On-site

$15.25 - $20.25/hr

Job Duties : * Assist passengers with a friendly welcome, through arrival and check-in process ... Complete work in a safe and secure manner, following company safety and operational standards

Menzies Aviation

Wheelchair Agent

Des Moines, IA

$11/hr

... * Assist with light baggage handling when necessary * Follow all airport safety procedures, airline policies, and TSA regulations * Report operational concerns, passenger incidents, or equipment ...

Menzies Aviation

Wheelchair Agent

Des Moines, IA · On-site

$11/hr

... * Assist with light baggage handling when necessary * Follow all airport safety procedures, airline policies, and TSA regulations * Report operational concerns, passenger incidents, or equipment ...

Menzies Aviation

Wheelchair Agent (PAA)

Des Moines, IA

$12/hr

... * Assist with light baggage handling when necessary * Follow all airport safety procedures, airline policies, and TSA regulations * Report operational concerns, passenger incidents, or equipment ...

Menzies Aviation

Ramp Agent

Des Moines, IA · On-site

$15.25 - $18.50/hr

... Operation of various aircraft servicing equipment to handle aircraft electrical, engine start ... on the airport. 8. Able to assist disabled passengers in and out of the aircraft. 9. Thorough ...

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How much do airport operations assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for airport operations assistant in Iowa is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.01 per hour, depending on experience, location, and employer.

What does an airport operations assistant do?

An Airport Operations Assistant supports the daily activities and functions of airport operations. Their duties often include monitoring airport facilities, assisting with coordinating aircraft arrivals and departures, handling passenger inquiries, and ensuring compliance with safety and security regulations. They work closely with other airport personnel to maintain smooth and efficient airport operations. Attention to detail and strong communication skills are essential for this role.

What are some common challenges faced by airport operations assistants, and how can they be managed effectively?

Airport Operations Assistants often encounter challenges such as coordinating between multiple departments, handling unexpected flight delays, and ensuring compliance with safety regulations. Effective communication and adaptability are key to managing these situations, as the role requires frequent collaboration with airline staff, security teams, and ground services. Staying organized and maintaining a proactive approach helps ensure smooth airport operations, even during peak travel times or emergencies.

What are the key skills and qualifications needed to thrive as an airport operations assistant, and why are they important?

To thrive as an Airport Operations Assistant, you generally need knowledge of airport procedures, safety regulations, and at least a high school diploma; some employers may require relevant certifications or aviation coursework. Familiarity with airport management systems, radio communication devices, and incident reporting tools is typically expected. Strong organizational skills, attention to detail, and effective communication are essential soft skills in this role. These abilities ensure the smooth, safe, and efficient operation of airport activities in a dynamic environment.

What is the difference between Airport Operations Assistant vs Airport Customer Service Agent?

AspectAirport Operations AssistantAirport Customer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require certifications in safety or operationsHigh school diploma; customer service training often preferred
Work EnvironmentBehind-the-scenes airport operations, coordinating logistics and safety proceduresFrontline customer service, assisting passengers at terminals
Employer & Industry UsageAirlines, airports, ground handling companiesAirports, airlines, travel agencies
Common Search & ComparisonYesYes

The Airport Operations Assistant primarily focuses on supporting airport logistics, safety, and operational tasks behind the scenes, while the Airport Customer Service Agent interacts directly with passengers, providing assistance and information. Both roles are essential in airport operations but differ in responsibilities, work environment, and skill requirements.

Are airport operations assistant jobs in demand?

Airport operations assistant jobs are generally in steady demand due to the ongoing need for airport management, safety, and customer service. Employment opportunities can vary based on airport size, location, and industry growth, with roles often requiring good organizational skills and familiarity with airport procedures.

How to become an airport operations assistant?

To become an airport operations assistant, candidates typically need a high school diploma or equivalent and should have strong organizational and communication skills. Relevant experience in customer service, logistics, or airport operations can be beneficial, and some positions may require certification in safety or security procedures. Familiarity with airport systems and the ability to work flexible hours are also important.

Is an airport operations assistant a stressful job?

Airport operations assistants often work in a fast-paced environment that requires multitasking and attention to safety protocols, which can be stressful during busy periods or emergencies. However, the level of stress varies depending on the specific responsibilities, shift schedules, and individual coping skills.

What are the most commonly searched types of Airport Operations jobs in Iowa?

The most popular types of Airport Operations jobs in Iowa are:

What are popular job titles related to Airport Operations Assistant jobs in Iowa?

For Airport Operations Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Airport Operations Assistant jobs in Iowa look for?

The top searched job categories for Airport Operations Assistant jobs in Iowa are:

Airport Operations Assistant jobs near you
Infographic showing various Airport Operations Assistant job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,718 per year, or $18.6 per hour.

Operations Supervisor - IDS Cedar Rapids Airport

Inlandgroup

Cedar Rapids, IA • On-site

Full-time

Re-posted yesterday

Job description

Discover an exciting future at the Airport!

Our Corporate Mission: We will endeavour to provide the highest level of customer satisfaction. We will strive to be the leader in our industry by setting new standards and by demanding more of ourselves than our clients do. We will not rest on our accomplishments but build on them in an effort to be the best we can. We will do this by focusing on safety, continuous process improvement, teamwork and innovation, all while maintaining the highest level of integrity. This is our commitment, this is our way.

Position Overview: The Operations Supervisor is responsible for the safe and cost-effective use of the facility equipment and labor within control of this position. Ensure all staff are compliance with Inland's policy of superior service and satisfaction while maintaining compliance with all written company and Government rules and regulations.

Essential Duties and Responsibilities

  • Support the company Mission Value Purpose (MVP) while exhibiting a high level of confidentiality.
  • Manage daily operations, providing leadership and coaching across safety, performance, maintenance, flight operations, and customer service.
  • Ensure aircraft are deiced properly in strict accordance with airline manual requirements and safety standards.
  • Assist management with station audits, airline deicing reports, and responding to airline or FAA inquiries.
  • Communicate airline manual updates to staff and coordinate security or accident reviews with management.
  • Participate in safety reviews and recommend measures to prevent future operational occurrences.

Required Skills & Experience

  • 5+ years of airport/airline or similar operational experience with a strong background in safety and regulatory compliance.
  • College degree (or an equivalent combination of higher learning and professional experience).
  • Successful completion of all IDS classroom and OJT deicing/anti-icing training.
  • Intermediate proficiency with Microsoft Office (Outlook, Word, PowerPoint, and Excel).

Certifications & Licenses

  • Valid driver's license.

Supervisory Responsibilities

  • Leads and supervises a team of operational staff, including:
    • Lead Deicers
    • Deicers

Work Environment

  • Office & Warehouse: Mix of computer-based desk work and physically strenuous warehouse environments with exposure to noise, varying temperatures, and heavy machinery.
  • Outdoor Ramp Operations: Extended standing outdoors with direct exposure to weather, dust, dirt, fuel, fumes, and airport ground service equipment.
  • Safety Context: Potential exposure to loud noises, harmful materials, and heavy equipment (mitigated through safety protocols and PPE).

Physical Demands

  • Ability to squat, stoop, kneel, bend, stretch, and crawl in awkward positions.
  • Ability to lift, push, and pull up to 55 lbs regularly, and up to 75 lbs occasionally.
  • Visual acuity required, including close, distance, color, peripheral vision, depth perception, and focus adjustment.
  • Exposure to inherent airport operational hazards, managed via high-level training, PPE, and strict safety procedures.

Position Type & Expected Hours

  • Full-time position with a minimum expectation of 40 hours per week.

Travel

  • No travel is anticipated for this position.

Security Clearance

  • Ability to obtain and maintain all security clearances required by Transport Canada, TSA, and/or local Airport Authorities.
  • Ability to pass pre-employment background screenings.

Other Duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.

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