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Game Operations Manager Jobs in Chicago, IL (NOW HIRING)

Build and manage a local team, including staff and Official Hosts * Secure suitable football venues * Drive marketing and customer acquisition to grow the player community * Oversee game operations ...

Build and manage a local team, including staff and Official Hosts * Secure suitable football venues * Drive marketing and customer acquisition to grow the player community * Oversee game operations ...

Build and manage a local team, including staff and Official Hosts * Secure suitable football venues * Drive marketing and customer acquisition to grow the player community * Oversee game operations ...

Showing results 41-60

Game Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do game operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for game operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

Is game operations manager a high paying job?

The salary for a game operations manager varies depending on the industry, location, and experience, but it is generally considered a mid- to high-level management position with competitive pay. Factors such as leadership skills, industry knowledge, and certifications can influence earning potential. In larger companies or gaming environments, salaries tend to be higher.

What is a game operations manager?

A game operations manager oversees the daily functions of a gaming or esports organization, including event planning, team coordination, and ensuring smooth gameplay experiences. They often coordinate with staff, manage schedules, and utilize tools like project management software to ensure operational efficiency.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

Is a game operations manager a high paying job?

A game operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires skills in project management, coordination, and technical tools, and salaries can range from moderate to high depending on the organization and responsibilities involved.

What are the most commonly searched types of Game Operations jobs in Chicago, IL?

The most popular types of Game Operations jobs in Chicago, IL are:

What are popular job titles related to Game Operations Manager jobs in Chicago, IL?

For Game Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Game Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Game Operations Manager jobs?

Cities near Chicago, IL with the most Game Operations Manager job openings:

Infographic showing various Game Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Table Games Floor Supervisor - Table Games Operations

165 Hard Rock Casino Northern Indiana, LLC

Gary, IN • On-site

Full-time

Re-posted 23 days ago


Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

Under the direction of the Pit Manager, is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Creates an atmosphere that induces guests to make Hard Rock Northern Indiana Casino their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

  • Directly supervises dealer responsibilities in accordance with the company policies and procedures.

  • Responsibilities include training team members, planning, assigning, and directing work.

  • Appraising performance, rewards, and disciplining team members.

  • Addressing complaints and resolving problems.

  • Rating and tracking guests play.

  • Assist guests in obtaining a marker.

  • Making sure buy-ins are correct. Insures adherence to all IGC gaming regulations and statues.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High Scholl Diploma required. Three years table games experience required.  Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.

  • Must successfully pass background check.

  • Must successfully pass drug screening.

  • Must be twenty-one (21) years of age.

  • Prior experience in the Gaming industry strongly preferred.

KNOWLEDGE OF:

  • Pertinent federal, state, and local laws, codes, and regulations.

  • Hard Rock operations.

  • Policies and procedures as well as knowledge of and ability to identify various cheating techniques.

ABILITY TO:

  • Calculate figures and create and manipulate spreadsheets to produce reports.

  • Effectively present information and respond to questions from groups of managers, clients, customers and the general public.

  • Solve practical problems and deal with a variety of situations.

  • Be flexible to work varying shifts and time schedules as needed.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.  The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.