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Game Operations Manager Jobs in Naperville, IL (NOW HIRING)

Lucky Lincoln Gaming

Operations Manager

Chicago, IL · On-site

$85K - $105K/yr

Description: Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with ... As we shift to a regional district model, Operations Managers are the frontline leaders who keep ...

Lucky Lincoln Gaming

Operations Manager

Chicago, IL · On-site

$80K - $95K/yr

Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual ... THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined ...

Lucky Lincoln Gaming LLC

Operations Manager

Chicago, IL

$85K - $105K/yr

Description Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $110M ... As we shift to a regional district model, Operations Managers are the frontline leaders who keep ...

Pinstripes

Operations Manager

Oak Brook, IL · On-site

$65K - $68K/yr

As Operations Manager you are a protector of all that we hold sacred ... Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special ...

Pinstripes

Operations Manager

Oak Brook, IL · On-site

$65K - $68K/yr

As Operations Manager you are a protector of all that we hold sacred ... Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special ...

Pinstripes

Operations Manager

Oak Brook, IL · On-site

$65K - $68K/yr

As Operations Manager you are a protector of all that we hold sacred ... Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special ...

Compass Group

Operations Manager - River Roast

Chicago, IL · On-site

$60K - $70K/yr

... Games. Job Summary Detailed Responsibilities: The Operations Manager will oversee the execution of hospitality operations at River Roast while supporting Levy's commitment to exceptional guest ...

Compass Group

Operations Manager - River Roast

Chicago, IL · On-site

$60K - $70K/yr

... Games. Job Summary Detailed Responsibilities: The Operations Manager will oversee the execution of hospitality operations at River Roast while supporting Levy's commitment to exceptional guest ...

Compass Group

Operations Manager - River Roast

Chicago, IL · On-site

$60K - $70K/yr

... Games. Job Summary Detailed Responsibilities: The Operations Manager will oversee the execution of hospitality operations at River Roast while supporting Levy's commitment to exceptional guest ...

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All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Naperville, IL

Game Operations Manager information

See Naperville, IL salary details

$31K

$63.4K

$118.3K

How much do game operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for game operations manager in Naperville, IL is $63,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,400.00 per year, depending on experience, location, and employer.

Is game operations manager a high paying job?

The salary for a game operations manager varies depending on the industry, location, and experience, but it is generally considered a mid- to high-level management position with competitive pay. Factors such as leadership skills, industry knowledge, and certifications can influence earning potential. In larger companies or gaming environments, salaries tend to be higher.

What is a game operations manager?

A game operations manager oversees the daily functions of a gaming or esports organization, including event planning, team coordination, and ensuring smooth gameplay experiences. They often coordinate with staff, manage schedules, and utilize tools like project management software to ensure operational efficiency.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

Is a game operations manager a high paying job?

A game operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires skills in project management, coordination, and technical tools, and salaries can range from moderate to high depending on the organization and responsibilities involved.

What are the most commonly searched types of Game Operations jobs in Naperville, IL?

The most popular types of Game Operations jobs in Naperville, IL are:

What are popular job titles related to Game Operations Manager jobs in Naperville, IL?

For Game Operations Manager jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Naperville, IL look for?

The top searched job categories for Game Operations Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Game Operations Manager jobs?

Cities near Naperville, IL with the most Game Operations Manager job openings:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,362 per year, or $30.5 per hour.

Operations Manager

Lucky Lincoln Gaming

Chicago, IL • On-site

$85K - $105K/yr

Full-time

Re-posted 5 days ago

Job description

Description:

Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $110M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work.


THE ROLE


As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You’ll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You’ll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards.

You’ll report to a Regional Director and play a key role in service quality, revenue protection, and customer satisfaction.


KEY ACCOUNTABILITIES

  • Lead, train, and hold accountable a team of 10-15 technicians
  • Maintain vault accuracy, cash integrity, and route-wide cash reconciliation
  • Oversee schedules, route assignments, and technician efficiency
  • Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance
  • Ensure rapid service response times and equipment reliability
  • Uphold location-level operational standards across the region
  • Build strong partnerships with location owners to support retention
  • Track route KPIs and use data to drive performance improvements
  • Support the Regional Director with insights, problem-solving, and operational execution
Requirements:

WHO YOU ARE

  • 5+ years in operations, field service, route management, or warehouse leadership
  • Experienced in leading hourly teams with clear accountability
  • Strong operational instincts — you know how to run a tight route
  • Comfortable with cash handling and accuracy under pressure
  • Mechanically curious and able to guide techs through troubleshooting
  • Calm under pressure and decisive in the field
  • Strong communicator who builds trust with both teams and partners
  • Gaming or regulated industry experience is a plus
  • Able to obtain IGB credentials

REQUIRED QUALIFICATIONS

  • College Degree
  • Clean driving record and valid driver’s license
  • Ability to obtain and maintain:
    • Illinois Gaming Board Terminal Handler License
    • FOID card
    • PERC
    • Firearm Control Card (FCC)
  • Ability to pass an extensive Illinois Gaming Board background check
  • Firearm handling experience preferred

WHY THIS ROLE MATTERS


Operations Managers are the frontline stewards of our revenue and reputation. You’ll be trusted with high-impact responsibilities, direct access to operations leadership, and a meaningful path to advance into broader operational roles as Lucky Lincoln continues to grow.


OUR COMMITMENT


Lucky Lincoln Gaming is an equal opportunity employer that values diversity and inclusion. We provide accommodations upon request throughout the hiring process to ensure an accessible and equitable experience for all candidates.


Equal Employment Opportunity


Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.