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Game Operations Manager Jobs in Chicago, IL (NOW HIRING)

Insomnia Cookies

Store Operations Manager (GM)

Chicago, IL · On-site

$60K - $65K/yr

Insomnia Cookies is looking for strong management to lead the team at the Chicago South Loop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "! We may ...

Insomnia Cookies

Store Operations Manager (GM)

Chicago, IL · On-site

$60K - $65K/yr

Insomnia Cookies is looking for strong management to lead the team at the Chicago South Loop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "! We may ...

My 5 Star Trucking

Game Tech

Romeoville, IL · On-site

$16.50 - $22.32/hr

During operational hours, they are also responsible for taking calls about games not functioning ... Informs Technical Manager of potential machine problems. * Test every game every week. * Complete ...

Five Star Parks and Attractions

Game Tech

Romeoville, IL · On-site

$16.50 - $22.32/hr

During operational hours, they are also responsible for taking calls about games not functioning ... Informs Technical Manager of potential machine problems. * Test every game every week. * Complete ...

Marriott

Operations Manager (Front Desk)

Chicago, IL · On-site

$17.50 - $22.75/hr

Understands employee and guest satisfaction results and communicates game plans to address need ... Supporting Property Operations Function(s) Follows property specific second effort and recovery ...

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All JobsGame Operations JobsGame Operations Manager JobsGame Operations Manager Jobs in Chicago, IL

Game Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do game operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for game operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

Is game operations manager a high paying job?

The salary for a game operations manager varies depending on the industry, location, and experience, but it is generally considered a mid- to high-level management position with competitive pay. Factors such as leadership skills, industry knowledge, and certifications can influence earning potential. In larger companies or gaming environments, salaries tend to be higher.

What is a game operations manager?

A game operations manager oversees the daily functions of a gaming or esports organization, including event planning, team coordination, and ensuring smooth gameplay experiences. They often coordinate with staff, manage schedules, and utilize tools like project management software to ensure operational efficiency.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

Is a game operations manager a high paying job?

A game operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires skills in project management, coordination, and technical tools, and salaries can range from moderate to high depending on the organization and responsibilities involved.

What are the most commonly searched types of Game Operations jobs in Chicago, IL?

The most popular types of Game Operations jobs in Chicago, IL are:

What are popular job titles related to Game Operations Manager jobs in Chicago, IL?

For Game Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Game Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Game Operations Manager jobs?

Cities near Chicago, IL with the most Game Operations Manager job openings:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Operations Manager - Distribution Center - Bilingual

MJ Holding Company

Bridgeview, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
MJ Holding Company, LLC is the largest distributor of sports trading cards and trading card games like Magic: The Gathering and Pokémon -and we're growing fast. Our success comes from passionate people who love what they do. At MJH, you'll find a team that's enthusiastic about the products we distribute, proud of the culture we've built, and committed to our success. If you're driven and excited about the world of trading cards, we want you on our team!
Lead People. Drive Performance. Shape the Future of Operations.
We are seeking a high-impact Operations Manager to lead first-shift operations within a high-volume retail and E-Commerce distribution center. This strategic leadership role oversees end-to-end warehouse operations, including receiving, inventory management, fulfillment, shipping, quality, and returns, while building a culture of accountability, engagement, and continuous improvement. The successful candidate will lead through influence, develop high-performing leaders, and drive operational excellence through data-driven decision-making and disciplined execution.
Key Responsibilities
  • Lead and develop a team of department managers and front-line operations teams.
  • Drive performance across safety, productivity, inventory accuracy, quality, and service metrics.
  • Build a culture focused on accountability, collaboration, employee engagement, and operational excellence.
  • Partner cross-functionally with Planning, IT, Field Operations, Human Resources, and staffing partners to achieve business objectives.
  • Lead continuous improvement initiatives that optimize productivity, reduce costs, and enhance customer service.
  • Translate strategic priorities into operational execution and measurable business results.

Leadership Qualities We're Looking For
  • Proven people leader who develops talent, builds succession pipelines, and inspires high-performing teams
  • Strategic thinker who balances day-to-day execution with long-term operational objectives
  • Change agent who effectively leads organizations through growth, transformation, and process improvements
  • Results-driven decision maker who leverages data and analytics to drive performance and accountability
  • Collaborative partner who builds strong relationships across departments and influences outcomes
  • Customer-focused leader who understands the impact of operational excellence on the customer experience
  • Executive presence with strong communication skills and the ability to engage teams at all levels of the organization
  • Resilient problem solver who thrives in a fast-paced environment and navigates challenges with confidence and urgency

Requirements
Qualifications
  • Bachelor's degree in supply chain management, business administration, logistics, or equivalent experience
  • 7+ years of progressive distribution center, fulfillment, or warehouse operations leadership experience
  • Experience leading multiple operational functions and developing front-line leaders
  • Background in retail, E-Commerce, or omnichannel distribution environments
  • Strong knowledge of warehouse management systems, inventory control, labor management, and operational best practices
  • Demonstrated success improving operational performance, employee engagement, and business results

Preferred
  • Lean, Six Sigma, or continuous improvement certification
  • Experience with automation, material handling systems, and labor management technology
  • Multi-shift distribution center leadership experience

Why This Role?
This is an opportunity to join a leadership team where you will directly influence operational strategy, build organizational capability, and drive measurable business impact. We are looking for a leader who can develop people, elevate performance, and create a culture that consistently delivers exceptional results.
Why Join Us?
At our company, we believe operational excellence starts with great people. We are committed to creating a culture where leaders are empowered to make an impact, challenge the status quo, and develop high-performing teams.
Our leaders succeed because they:
  • Lead with integrity by doing the right thing, fostering trust, and creating an environment of accountability
  • Put people first by investing in employee development, recognizing achievements, and building inclusive, engaged teams
  • Own results by setting high standards, embracing accountability, and delivering on commitments
  • Embrace continuous improvement by seeking better ways to work, encouraging innovation, and driving meaningful change
  • Collaborate across the business by building strong partnerships and working together to achieve common goals
  • Focus on the customer by understanding that every operational decision impacts the customer experience

Our Ideal Leader
You are a visible, hands-on leader who inspires confidence, develops talent, and creates a culture where employees are motivated to perform at their best. You balance strategic thinking with operational execution, lead through change with resilience, and consistently drive results through others.
This role offers the opportunity to shape culture, influence strategy, develop future leaders, and make a significant impact on the performance and growth of our distribution operation.
TOTAL REWARDS
MJ Holding Company provides a competitive compensation package, including annual merit increases and bonus based on company and individual performance. In addition, the company offers comprehensive benefits options including medical, dental, vision coverage, disability insurance, health savings and flexible spending accounts. To help save for the future, all employees are eligible for a 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional. We offer various types of paid time off including vacation, salary continuance, and country specific holidays. We also prioritize recognizing employee milestones including life events and service anniversaries.

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