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Game Operations Coordinator Jobs in Silver Spring, MD

AEG

Event & Operations Coordinator

Baltimore, MD · On-site

The Event & Operations Coordinator will lead internship staff, oversee inventory and online ... Prepare and distribute game day service notes, staffing assignments, parking lists, credentials ...

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Game Operations Coordinator information

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$14

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$39

How much do game operations coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for game operations coordinator in Silver Spring, MD is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $28.85 per hour, depending on experience, location, and employer.

How does a game operations coordinator typically collaborate with different departments during live events?

A Game Operations Coordinator works closely with various departments such as marketing, security, event management, and technical teams to ensure the smooth execution of live events. They serve as a central point of communication, coordinating timing, logistics, and any last-minute changes. This role often involves attending pre-event meetings, managing real-time operations on event days, and debriefing with staff afterward to improve future processes. Effective collaboration and adaptability are key, as priorities can shift quickly during live game situations.

What are the key skills and qualifications needed to thrive as a game operations coordinator, and why are they important?

To thrive as a Game Operations Coordinator, you need strong organizational abilities, attention to detail, and experience in event management or sports administration, often supported by a relevant degree. Familiarity with event management software, scheduling tools, and communication platforms is commonly required. Excellent interpersonal skills, quick problem-solving, and the ability to work under pressure set standout coordinators apart. These skills are crucial for ensuring seamless game-day operations, effective team coordination, and a positive experience for players, staff, and fans.

What is the difference between Game Operations Coordinator vs Event Coordinator?

AspectGame Operations CoordinatorEvent Coordinator
Primary FocusManaging game-related activities, ensuring smooth gameplay, coordinating with game staffPlanning and executing events, managing logistics, coordinating with vendors and clients
Work EnvironmentGaming venues, esports arenas, sports complexesConference centers, outdoor venues, corporate event spaces
Required CredentialsExperience in gaming, event management, or related fields; certifications varyEvent planning certifications, organizational skills, experience in event management

While both roles involve coordination and management, the Game Operations Coordinator focuses on overseeing game-related activities and ensuring smooth gameplay in gaming or esports settings. In contrast, the Event Coordinator handles broader event planning and logistics across various event types. Both roles require strong organizational skills, but their specific environments and focus areas differ.

What job categories do people searching Game Operations Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Game Operations Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Game Operations Coordinator jobs?

Cities near Silver Spring, MD with the most Game Operations Coordinator job openings:

Game Operations Coordinator jobs near you
Infographic showing various Game Operations Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,088 per year, or $25.5 per hour.

Event & Operations Coordinator

AEG

Baltimore, MD • On-site

Part-time

Posted 6 days ago

Job description

UPSHOT League - Baltimore
Event & Operations Coordinator Job Description
Position Summary
The Event & Operations Coordinator is responsible for overseeing the day-to-day operational functions of the organization while managing merchandise operations, game day execution, fan engagement initiatives, and special events. This role serves as the primary liaison between the basketball operations staff, front office and arena management, ensuring seamless execution of home games and organizational events. The Event & Operations Coordinator will lead internship staff, oversee inventory and online merchandise sales, and coordinate operational event and game day logistics, while delivering an exceptional fan experience.
Essential Duties & Responsibilities
Operations Management
  • Serve as the primary liaison between the Baltimore staff and arena management to ensure all operational needs are met.
  • Prepare and distribute game day service notes, staffing assignments, parking lists, credentials, and operational timelines.
  • Coordinate arena setup and breakdown for all home games and team events.
  • Collaborate with internal departments to ensure operational readiness and successful event execution.
  • Perform additional duties as assigned.

Internship Program
  • Manage the organization's internship program. By recruiting, interviewing, hiring & training staff.
  • Overseeing schedule and tasks for interns.

50/50 Raffle Operations
  • Manage all aspects of the 50/50 raffle program and ensure compliance with state laws and regulations.
  • Train staff on policies, procedures, and compliance requirements.
  • Oversee raffle execution on game days and post event requirement.

DASH Auctions
  • Oversee the organization's DASH auction program.
  • Coordinate season-long auction planning and determine featured auction items.
  • Train staff on auction procedures and customer service expectations.
  • Communicate with winning bidders and oversee fulfillment and shipping.
  • Assist with autograph signings alongside the Equipment Manager and Operations staff.
  • Respond to customer inquiries and provide excellent post-sale support.

Community & Special Events
  • Plan and execute non-game events including:
    • Season Ticket Member events
    • Community engagement events
    • Fan experiences
  • Schedule mascot appearances for both game day and community events.
  • Manage the Baltimore Kids Corner program by:
    • Planning one Kids Club activation during a home game each month.
    • Coordinating two off-site Kids Club events annually.
  • Support additional organizational and promotional events as needed.

Merchandise Operations
  • Oversee all retail merchandise operations for home games and special events.
  • Lead and mentor retail associates, interns, and part-time staff while promoting outstanding customer service.
  • Train team members on merchandising standards, POS operations, inventory procedures, and company policies.
  • Assist with creating monthly retail staff schedules.
  • Monitor product placement, signage, and overall retail presentation to maximize sales.

Online Sales & Fulfillment
  • Ensure orders are processed accurately and delivered in a timely manner.
  • Communicate proactively with customers regarding order status and shipping updates.

Inventory Management
  • Process purchase orders and receive incoming merchandise shipments.
  • Tag, organize, and maintain inventory within the retail system.
  • Monitor inventory levels and collaborate with the Zawyer Sports merchandise team to replenish stock.
  • Conduct regular inventory counts and maintain accurate inventory records.

Game Day Operations
  • Oversee all merchandise sales operations during Baltimore home games.
  • Supervise game day retail staff and interns.
  • Ensure all merchandise locations are prepared prior to doors opening.
  • Support operational needs throughout game day, ensuring efficient execution and exceptional fan service.
  • Coordinate staffing assignments and troubleshoot operational issues as they arise.

Qualifications
  • Bachelor's degree in Sports Management, Business Administration, Event Management, or a related field preferred.
  • 1-2 years of experience in sports operations, event management, retail management, or a related field.
  • Previous experience supervising part-time staff, interns, or volunteers preferred.
  • Experience with retail operations, inventory management, and point-of-sale systems.
  • Proficiency in Microsoft Office Suite and inventory/POS systems.
  • Ability to work evenings, weekends, holidays, and extended hours based on event schedules.
  • Valid driver's license with the ability to operate a box truck.

Physical Requirements
  • Ability to stand and walk for extended periods during events.
  • Ability to lift and move up to 50 pounds.
  • Ability to load, unload, and transport merchandise and event equipment.
  • Ability to work in indoor and outdoor event environments.
  • Ability to drive a box truck when required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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