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Game Master Jobs in Kentucky (NOW HIRING)

Wucf Tv

$60 - $80/hr

... posters, game programs, tickets etc.), signage / large-scale facility graphics, web and email ... Appropriate graduate coursework or master's degree may substitute at an equivalent rate for the ...

Texas Health Institute

$80 - $100/hr

... games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. * Bachelor's or Master's degree in ...

ISHE

$60 - $80/hr

... games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. * Bachelor's or Master's degree in ...

Cim

$80 - $100/hr

... games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. * Bachelor's or Master's degree in ...

Lehighbar

$60 - $80/hr

... games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. * Bachelor's or Master's degree in ...

Colorado Psychiatric

$80 - $100/hr

... games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. * Bachelor's or Master's degree in ...

Prime Car Wash

Sales Associate

Florence, KY · On-site

$14 - $17/hr

... • Master the art of persuasion as you educate customers on our range of top-tier car wash ... Qualifications: • Bring your A-game with proven sales or customer service experience, preferably ...

HealthHIV

$60 - $80/hr

... plays, games, etc.). * Manage work to allocated effort and schedule. * Demonstrate superior oral and written communication skills. * Other duties as assigned. Requirements * Bachelor's or Master ...

New

Prime Car Wash Florence

Sales Associate

Florence, KY · On-site

$14 - $17/hr

... Master the art of persuasion as you educate customers on our range of top-tier car wash packages ... Qualifications: · Bring your A-game with proven sales or customer service experience, preferably ...

Hard Rock International

$125 - $150/hr

... Gaming businesses. This role is instrumental in providing financial leadership to deliver the ... Bachelor's degree in Accounting with advanced Master's degree preferred* CPA or equivalent ...

William & Mary

$60 - $80/hr

Master's degree.* Experience in website management and HTML language preferred.**Conditions of ... This includes, but is not limited to, the following: + Design and layout of game programs using ...

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All JobsGame Master JobsGame Master Jobs in Kentucky

Game Master information

See Kentucky salary details

$6

$18

$32

How much do game master jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for game master in Kentucky is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $20.67 per hour, depending on experience, location, and employer.

What is a game master?

Game Masters, often abbreviated as GMs, are individuals who organize, oversee, and facilitate role-playing games (RPGs) or other interactive gaming experiences. They create stories, control non-player characters, manage game rules, and guide players through the narrative. A Game Master’s role can also involve ensuring fair play, resolving disputes, and adapting the game to keep it engaging for all participants. Game Masters are essential for providing structure and maintaining the immersive world in tabletop RPGs and some online games.

What does a game master do?

A game master or gamemaster oversees gameplay during a multiplayer video game, role-playing game, or another type of contest. Some employers refer to this position as a GM. Your duties include ensuring that all players follow the rules during the game. You organize gameplay and make sure that players know the rules before they join the contest. You officiate during the game, correct rule breaches when necessary, and moderate when disputes arise. You perform your responsibilities in person for live-action role-playing games and on a computer during video games. Attractions like escape rooms also have game masters.

What are the key skills and qualifications needed to thrive as a game master, and why are they important?

To thrive as a Game Master, you need a deep understanding of game rules, storytelling abilities, and strong organizational skills, often supported by experience with various tabletop or online game systems. Familiarity with digital platforms like Roll20, Discord, or Foundry VTT, as well as any system-specific rulebooks or guides, is commonly required. Creativity, adaptability, and effective communication help a Game Master engage players and manage group dynamics. These skills ensure immersive, enjoyable gameplay experiences and smooth session management for all participants.

How does a game master typically collaborate with other team members to ensure a smooth player experience?

Game Masters work closely with customer support, community managers, and technical teams to address player issues and enhance gameplay. They often communicate regularly with developers to report bugs or suggest improvements based on player feedback. Effective collaboration ensures that in-game events run smoothly, player concerns are addressed promptly, and the overall gaming environment remains engaging and fair. This teamwork is essential to maintaining a positive and immersive experience for the gaming community.

What is the difference between Game Master vs Game Coordinator?

AspectGame MasterGame Coordinator
CredentialsExperience in gaming, customer service skillsSimilar experience, often with event planning
Work EnvironmentGaming venues, arcades, online platformsEvent spaces, gaming tournaments, online events
Employer & IndustryGaming centers, arcades, online gaming companiesEvent organizers, gaming companies, esports organizations

Game Masters and Game Coordinators both work in gaming environments, focusing on player engagement and event management. While Game Masters typically handle gameplay supervision and customer interaction, Game Coordinators often organize and oversee gaming events and tournaments. Both roles require strong communication skills and gaming knowledge, but their specific responsibilities differ based on the setting and scope of work.

Do game masters get paid?

Game masters are typically paid employees who earn wages or salaries for managing gameplay, events, or customer interactions in gaming or entertainment settings. Compensation varies by employer, location, and experience, and may include benefits or tips in some cases.

How hard is it to be a game master?

Becoming a game master requires strong communication, problem-solving skills, and the ability to manage multiple players and scenarios. The role often involves working flexible hours and handling challenging situations, but it generally does not require formal certifications. The difficulty varies based on experience, environment, and the complexity of the games or events managed.
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What are the most commonly searched types of Game Master jobs in Kentucky?

The most popular types of Game Master jobs in Kentucky are:

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For Game Master jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Game Master jobs in Kentucky look for?

The top searched job categories for Game Master jobs in Kentucky are:

What cities in Kentucky are hiring for Game Master jobs?

Cities in Kentucky with the most Game Master job openings:

Game Master jobs near you
Infographic showing various Game Master job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 6% Part Time, 7% Temporary, and 2% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $37,834 per year, or $18.2 per hour.

Senior Director, Player Services

Churchill Downs Incorporated

Lexington, KY • On-site

Full-time

Re-posted 15 days ago

Key responsibilities

  • Oversee and direct daily operations of customer service, fraud reporting, collections, risk operations, and account services.

  • Lead and develop departmental managers through coaching, performance management, employee development, and succession planning.

  • Monitor operational performance through key metrics, identify process improvements, and collaborate with senior leaders to support business priorities.

Job description

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the Kentucky Derby, bringing you more than 148 years of wagering experience. Players can wager through the TwinSpires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.
JOB SUMMARY
The Senior Director, Player Services is responsible for the strategic leadership, operational performance, and overall customer experience of the TwinSpires Player Services organization. This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring compliance with applicable regulatory requirements, developing departmental leaders, managing operational performance, and identifying opportunities to improve efficiency, service quality, and customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Oversee and direct daily operations of customer service, fraud reporting, collections, risk operations, account services, and related support functions.
  • Lead and develop departmental managers through coaching, performance management, employee development, and succession planning.
  • Establish departmental service standards, performance expectations, and accountability measures.
  • Monitor operational performance through key metrics and reporting and provide regular updates to senior leadership.
  • Identify and implement process improvements that enhance efficiency, service quality, customer satisfaction, and operational effectiveness.
  • Collaborate closely with TwinSpires senior leaders and departments across the organization to drive operational effectiveness and support business priorities.
  • Evaluate operational needs and provide recommendations regarding staffing, technology enhancements, workflows, and process improvements.
  • Ensure compliance with all applicable gaming, racing, AML, Title 31, Responsible Gaming, licensing, and regulatory requirements.
  • Coordinate regulatory audits, licensing requirements, and compliance reviews in partnership with Legal and Compliance teams.
  • Consider customer feedback, service trends, escalations, and quality metrics to identify opportunities for improvement.
  • Serve as the escalation point for significant customer service issues and operational concerns.
  • Develop and manage departmental budgets, forecasts, staffing plans, and vendor relationships.
  • Ensure operational readiness and appropriate staffing support during major racing events, including Triple Crown races, Breeders' Cup, Kentucky Derby week, and other peak wagering periods.
  • Maintain the confidentiality and security of customer and company information.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
  • Directly supervises Player Services management team
  • High responsibility in the performance review, salary review and career recommendation area for both direct and indirect employees.
  • Provides leadership and direction for all Contact Center and Player Services employees through subordinate leadership teams.

REQUIRED SKILLS AND ABILITIES
  • Bachelor's degree required; Master's degree preferred.
  • Minimum 10 years of progressive customer service, contact center, player services, or operations leadership experience.
  • Minimum 5 years leading managers and multi-functional teams.
  • Gaming, wagering, horse racing, hospitality, financial services, or related industry experience preferred.
  • Exceptional strategic thinking, problem-solving, and decision-making abilities.
  • Excellent interpersonal, written, and verbal communication skills; able to influence at all levels.
  • Experience working in regulated environments; ability to obtain required gaming or racing licenses.
  • Authorized to work in the United States on a full-time basis.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    1. While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
    2. Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
    3. This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
    4. The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
    5. The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
    6. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
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