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Game Master Jobs in Alberta (NOW HIRING)

Take pride in every game you deal and are eager to learn and master new games. * Are a night owl who benefits from working flexible hours, evenings and weekends. * Ability to talk to guests about ...

Take pride in every game you deal and are eager to learn and master new games. * Are a night owl who benefits from working flexible hours, evenings and weekends. * Ability to talk to guests about ...

Sales Consultant

Edmonton, AB · On-site

CA$120K/yr

You are hungry for coaching and feedback to help you master your craft. You bring your A-game every day and unlock unlimited earning potential. Build lasting client relationships. Follow up is your ...

Sales Consultant

Calgary, AB · On-site

CA$120K/yr

You are hungry for coaching and feedback to help you master your craft. You bring your A-game every day and unlock unlimited earning potential. Build lasting client relationships. Follow up is your ...

Game Master information

What is a game master?

Game Masters, often abbreviated as GMs, are individuals who organize, oversee, and facilitate role-playing games (RPGs) or other interactive gaming experiences. They create stories, control non-player characters, manage game rules, and guide players through the narrative. A Game Master’s role can also involve ensuring fair play, resolving disputes, and adapting the game to keep it engaging for all participants. Game Masters are essential for providing structure and maintaining the immersive world in tabletop RPGs and some online games.

What does a game master do?

A game master or gamemaster oversees gameplay during a multiplayer video game, role-playing game, or another type of contest. Some employers refer to this position as a GM. Your duties include ensuring that all players follow the rules during the game. You organize gameplay and make sure that players know the rules before they join the contest. You officiate during the game, correct rule breaches when necessary, and moderate when disputes arise. You perform your responsibilities in person for live-action role-playing games and on a computer during video games. Attractions like escape rooms also have game masters.

What are the key skills and qualifications needed to thrive as a game master, and why are they important?

To thrive as a Game Master, you need a deep understanding of game rules, storytelling abilities, and strong organizational skills, often supported by experience with various tabletop or online game systems. Familiarity with digital platforms like Roll20, Discord, or Foundry VTT, as well as any system-specific rulebooks or guides, is commonly required. Creativity, adaptability, and effective communication help a Game Master engage players and manage group dynamics. These skills ensure immersive, enjoyable gameplay experiences and smooth session management for all participants.

How does a game master typically collaborate with other team members to ensure a smooth player experience?

Game Masters work closely with customer support, community managers, and technical teams to address player issues and enhance gameplay. They often communicate regularly with developers to report bugs or suggest improvements based on player feedback. Effective collaboration ensures that in-game events run smoothly, player concerns are addressed promptly, and the overall gaming environment remains engaging and fair. This teamwork is essential to maintaining a positive and immersive experience for the gaming community.

What is the difference between Game Master vs Game Coordinator?

AspectGame MasterGame Coordinator
CredentialsExperience in gaming, customer service skillsSimilar experience, often with event planning
Work EnvironmentGaming venues, arcades, online platformsEvent spaces, gaming tournaments, online events
Employer & IndustryGaming centers, arcades, online gaming companiesEvent organizers, gaming companies, esports organizations

Game Masters and Game Coordinators both work in gaming environments, focusing on player engagement and event management. While Game Masters typically handle gameplay supervision and customer interaction, Game Coordinators often organize and oversee gaming events and tournaments. Both roles require strong communication skills and gaming knowledge, but their specific responsibilities differ based on the setting and scope of work.

Do game masters get paid?

Game masters are typically paid employees who earn wages or salaries for managing gameplay, events, or customer interactions in gaming or entertainment settings. Compensation varies by employer, location, and experience, and may include benefits or tips in some cases.

How hard is it to be a game master?

Becoming a game master requires strong communication, problem-solving skills, and the ability to manage multiple players and scenarios. The role often involves working flexible hours and handling challenging situations, but it generally does not require formal certifications. The difficulty varies based on experience, environment, and the complexity of the games or events managed.

What are popular job titles related to Game Master jobs in Alberta?

For Game Master jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Game Master jobs in Alberta look for?

The top searched job categories for Game Master jobs in Alberta are:

Infographic showing various Game Master job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Full-time, Part-time

Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job Type: Part-Time

Wage:  15.91

The Gateway to Your Future

Ready to be part of the action? As a Dealer, you?ll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action.

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities

  • Computes wins or loses and bet settlements.
  • Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities.
  • Maintains appropriate game pace and proper game security.
  • Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities.

What You Bring

  • Minimum 1-year experience in a customer service role.
  • Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
  • Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations.
  • Dealing experience is an asset.
  • Completion of Deal Us In Phase I training within 30 days of start (in Alberta).
  • Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips.
  • Ability to stand and/or sit for long periods of time as applicable.
  • Outgoing, friendly energy and know how to deliver extraordinary service.
  • Enjoy calculating numbers, memorizing combinations, and focusing on the details.
  • Take pride in every game you deal and are eager to learn and master new games.
  • Are a night owl who benefits from working flexible hours, evenings and weekends.
  • Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy. 

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.