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Funeral Jobs in Rochester, NY (NOW HIRING)

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All JobsFuneral JobsFuneral Jobs in Rochester, NY

Funeral information

See Rochester, NY salary details

$25.7K

$52.5K

$104.1K

How much do funeral jobs pay per year?

As of Aug 6, 2026, the average yearly pay for funeral in Rochester, NY is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,200.00 per year, depending on experience, location, and employer.

What roles are there at a funeral?

At a funeral, common roles include funeral director, who manages arrangements and logistics; embalmers and funeral service workers, who prepare the body; and officiants or clergy, who lead the ceremony. Support staff such as grief counselors and administrative personnel may also be present to assist families and coordinate services.

What are funeral jobs called?

Funeral jobs are commonly called funeral service roles and include positions such as funeral director, mortician, embalmer, and funeral service assistant. These roles typically require knowledge of embalming, grief counseling, and handling legal documentation, often supported by relevant certifications or licenses.

What are jobs in the funeral industry?

There are several different jobs in the funeral industry, and the qualifications and responsibilities vary by position. Some funeral service workers focus on administrative aspects of death, such as helping their clients to notify the proper authorities, including the Social Security department, insurance companies, or other state and local agencies that record death certificates. Morticians perform some of those functions but are also certified to perform services like embalming a body for display before the burial service. Funeral managers oversee the budgets and other administrative issues relevant to the business and the service itself.

What are some common challenges faced by funeral directors when coordinating services with grieving families?

Funeral directors often encounter the challenge of balancing compassionate support with the logistical complexities of arranging services. They must sensitively guide families through difficult decisions while managing time-sensitive details such as permits, transportation, and service scheduling. Ensuring cultural and religious preferences are respected, and handling unexpected changes, are also common aspects of the role. Effective communication, empathy, and strong organizational skills are key to navigating these challenges successfully.

What is the difference between Funeral vs Embalmer?

AspectFuneralEmbalmer
CredentialsFuneral Director License, state-specific licensingEmbalmer License, often the same as Funeral Director license
Work EnvironmentFuneral homes, cemeteries, memorial servicesFuneral homes, embalming labs, preparation rooms
Employer & IndustryFuneral service providers, cemeteriesFuneral homes, mortuaries

Funeral directors oversee funeral arrangements, coordinate services, and handle client needs, while embalmers focus on preparing bodies through embalming and restorative work. Both roles often require similar licenses and work within the funeral industry, but their primary responsibilities differ. Understanding these distinctions helps in choosing the right career path or service provider.

What are the key skills and qualifications needed to thrive as a funeral director, and why are they important?

To thrive as a Funeral Director, you need knowledge of mortuary science, funeral service practices, and typically must hold a state license or relevant certification. Familiarity with embalming techniques, funeral arrangement software, and compliance with legal and health regulations is essential. Compassion, strong communication, and organizational skills help in providing support to grieving families and managing multiple service details. These abilities ensure dignified services, regulatory compliance, and sensitive guidance for clients during difficult times.

What is a funeral director?

Funeral directors, also known as morticians or undertakers, are professionals who manage and coordinate all aspects of funeral services. Their responsibilities include arranging the details of the funeral ceremony, preparing the body, handling legal documentation, and offering support to grieving families. They may also coordinate transportation, provide casket and urn options, and help families make important decisions during a difficult time. Funeral directors ensure that all services are conducted with respect and according to the wishes of the deceased and their loved ones.
More about Funeral jobs
What are the most commonly searched types of Funeral jobs in Rochester, NY? The most popular types of Funeral jobs in Rochester, NY are:
What are popular job titles related to Funeral jobs in Rochester, NY? For Funeral jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Funeral jobs in Rochester, NY look for? The top searched job categories for Funeral jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Funeral jobs? Cities near Rochester, NY with the most Funeral job openings:
Funeral jobs near you
Infographic showing various Funeral job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

Deposit Operations Quality Analyst

Five Star Bank

Rochester, NY • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 170 rated banks

Job description

Purpose: The Quality Control Specialist is responsible for ensuring the accuracy, completeness, and regulatory compliance of documentation, as well as verifying Jack Henry CORE system information inputs, related to new deposit account setups and any account maintenance performed by Business Units. This includes reviewing new and existing Customer Information Files (CIF), Customer Identification Program (CIP) records, and all supporting source documentation in accordance with internal procedures and regulatory guidelines.

The specialist is also responsible for indexing CIF and account level documentation into the central repository to ensure proper organization, accessibility, and audit readiness.

Essential Functions:

  • Image deposit account documentation received from the business units ensuring the documents have required information for indexing. Index CIF and account level documentation into the central repository for proper organization, accessibility, and audit readiness.
  • Review set up of Customer Information Records for new customers established in the Banking system by Bank staff ensuring accuracy, integrity and required source documentation for customer titling.
  • Reviews all deposit account setups for accuracy and completeness and compliance with regulatory requirements and internal procedures to minimize risk to the bank and identify fraudulent activity (account types include but not limited to Corporate, Minor (NYUTMA), Funeral/Burial, Representative Payee and Trust accounts).
  • Confirms that Branch staff have submitted proper Customer Information Program (CIP) paperwork for all new customers as well as existing customers that have not previously been verified. Verifies each CIP form submitted for the required five (5) points of ID as required by the Anti Money Laundering Policy.
  • Verifies that all required Beneficial Ownership is identified, captured in the system and has appropriately filled out paperwork to meet the Bank Secrecy Act (BSA) requirements; Works with the BSA staff to identify and resolve issues in order to comply with required standards.
  • Utilizes the ancillary systems within the Bank’s core system to track missing source documents related to maintenance performed to the customer information file and missing CIP forms. Collaborate with Branch staff on efficiencies to reduce the occurrence of missing documents. Analyzes resubmitted documents to ensure requirements are met.
  • Review Reports as required to confirm that all source documents have been submitted for maintenance performed, (i.e. name changes, address changes and relationship additions and removals) and maintains appropriate documentation retention schedule.
  • Verifies and maintains documentation related to Stop Payments and Holds on accounts, and. removes items that do not have appropriate documentation.
  • Conduct miscellaneous reviews and analysis as needed, utilizing a variety of system generated reports to ensure adherence to internal procedures and regulatory guidelines.
  • Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
  • This job description is not exhaustive. The Quality Control Specialist may be required to perform other duties as assigned, including supporting other talent development and planning work that supports business success.

Job Related Qualifications:

Required:

  • Education: High School Diploma or equivalent
  • Prior Experience: 6 months: Banking or Financial Industry experience
  • Licenses or Accreditation: N/A


Preferred:

  • Education: High School Diploma or equivalent
  • Prior Experience: 1+ Year: Banking or Financial Industry experience specific to account opening/maintenance and related documentation
  • Licenses or Accreditation: N/A

Competencies:

  • Strong verbal and written communication skills.
  • High level of attention to detail with the ability to follow detailed procedures and ensure accuracy.
  • Strong organizational skills with the ability to multitask and prioritize to meet assigned deadlines.
  • Strong time management skills with an ability to self-motivate to stay on task.
  • Experience with Windows-based PC’s and Microsoft Office Suite including Microsoft Outlook with the ability to learn new and existing banking software.
  • Ability to work with all levels of staff including leadership.
  • Responds to requests for information in a timely and professional manner.

Physical Requirements:

  • Able to regularly sit for prolonged periods of time.
  • Extensive computer usage is required.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account(s)
  • Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
  • Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
  • Tuition Reimbursement
  • Employee Referral Program
  • Wellness Reimbursement Program
  • Star Volunteer Program
  • Employee Banking and Financial Perks
  • Flexible Hybrid Work Schedule
  • Paid Time Off (PTO)
  • Company Paid Holidays



The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

This job description is not exhaustive. The Quality Control Specialist may be required to perform other duties as assigned.



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