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Funeral Associate Jobs in Decatur, GA (NOW HIRING)

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Funeral Associate information

See Decatur, GA salary details

$26.4K

$137.9K

$303.2K

How much do funeral associate jobs pay per year?

As of Jun 5, 2026, the average yearly pay for funeral associate in Decatur, GA is $137,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $207,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Funeral Associates, and how can they be managed effectively?

Funeral Associates often encounter emotionally charged situations, as they support grieving families during difficult times. Balancing empathy with professionalism is essential, as the role requires careful attention to detail in arranging services while maintaining compassion. Time management is also important, since coordinating multiple services and logistics can be demanding. Effective communication with families and colleagues helps ensure that all details are handled smoothly, making teamwork and emotional resilience valuable assets in this role.

What is the difference between Funeral Associate vs Funeral Director?

AspectFuneral AssociateFuneral Director
CertificationsHigh school diploma, on-the-job trainingFuneral Service License, apprenticeship
Work EnvironmentFuneral homes, assisting with arrangementsOverseeing funeral services, client consultations
ResponsibilitiesPreparing bodies, setting up servicesPlanning funerals, coordinating logistics

Funeral Associates typically assist with preparations and support tasks within funeral homes, requiring basic certifications and on-the-job training. Funeral Directors hold licensure, manage funeral arrangements, and oversee services. While Funeral Associates focus on operational support, Funeral Directors handle client interactions and planning. Both roles are essential in the funeral industry, but they differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Funeral Associate, and why are they important?

To thrive as a Funeral Associate, you need a solid understanding of funeral service protocols, customer service, and attention to detail, often supported by a high school diploma or relevant training. Familiarity with scheduling software, case management systems, and basic embalming or preparation tools is typically beneficial. Compassion, discretion, and strong interpersonal skills help you support grieving families and coordinate smoothly with team members. These skills ensure respectful, efficient service and meaningful experiences for clients during emotionally challenging times.

What are Funeral Associates and what do they do?

Funeral Associates are professionals who assist with planning, organizing, and carrying out funeral services. They support families during the grieving process by helping with arrangements, handling paperwork, and coordinating logistics such as transportation and scheduling. Their duties may also include preparing the venue, assisting during ceremonies, and providing information about available services. Funeral Associates play a compassionate role, ensuring that all aspects of the funeral proceed smoothly and respectfully.
What are the most commonly searched types of Funeral jobs in Decatur, GA? The most popular types of Funeral jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Funeral Associate jobs? Cities near Decatur, GA with the most Funeral Associate job openings:
Funeral Associate jobs near you
Sales Professional - Inside Sales

Sales Professional - Inside Sales

Service Corporation International

College Park, GA • On-site

$50K - $100K/yr

Full-time

Posted 27 days ago

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.
Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss 'Celebrating a Life Well Lived'. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.
Job Responsibilities
  • Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
  • Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
  • Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
  • Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
  • Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
  • Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications
Education
  • High School Diploma or equivalent

Licenses
  • Ability to obtain and maintain insurance license as required by state/province
  • Current state/province issued driver's license with an acceptable driving record

Experience
  • Sales or Customer experience preferred
  • Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities
  • Proficient computer skills including MS office suite
  • Proficient computer skills with CRM and Social Networking Apps preferred
  • Professional demeanor and communication skills
  • Bilingual, knowledge of another language preferred
  • Professional attire required when meeting with clients or representing the company
  • Available to work evenings and weekends

Compensation
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code: 30349-2743
Category (Portal Searching): Sales
Job Location: US-GA - College Park

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