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Entry Level Work From Home Customer Service Agent - $14/hr

Salisbury, NC · Remote

$14/hr

$14/hour | Full-Time | W-2 | Paid Training | Remote Looking for a full-time work-from-home opportunity with paid training? We're hiring Customer Service Agents to support customers by phone and help ...

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How much do full time work from home customer service agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time work from home customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time work from home customer service agent?

To excel as a Full Time Work From Home Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and reliable internet connectivity are often required. Exceptional patience, self-motivation, and time-management skills help agents handle customer inquiries efficiently while working independently. These competencies ensure high-quality service, customer satisfaction, and productivity in a remote environment.

What are some common challenges faced by full time work from home customer service agents, and how can they be managed?

Full-time work from home customer service agents often face challenges such as maintaining focus in a home environment, managing time effectively, and feeling isolated from their team. To overcome these obstacles, it's important to establish a dedicated workspace free from distractions, adhere to a structured daily schedule, and actively participate in virtual team meetings or chats to stay connected. Many companies also offer training and digital resources to help remote agents stay engaged and supported.

What is the difference between Full Time Work From Home Customer Service Agent vs Part Time Work From Home Customer Service Agent?

AspectFull Time Work From Home Customer Service AgentPart Time Work From Home Customer Service Agent
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly some certificationsSimilar credentials, often fewer requirements
Work EnvironmentHome office setup, dedicated workspaceHome setup, flexible hours
Employer & Industry UsageCommon in customer service sectors, call centersUsed in similar industries, part-time roles

Full Time Work From Home Customer Service Agents work more hours and often have a fixed schedule, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and credentials, making them suitable for those seeking remote customer service positions with different time commitments.

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What cities are hiring for Full Time Work From Home Customer Service Agent jobs?

Cities with the most Full Time Work From Home Customer Service Agent job openings:

What job categories do people searching Full Time Work From Home Customer Service Agent jobs look for?

The top searched job categories for Full Time Work From Home Customer Service Agent jobs are:

Full Time Work From Home Customer Service Agent jobs near you
Infographic showing various Full Time Work From Home Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Work From Home Customer Service Agent - Entry Level

Evansville, IN • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$14.75 - $19.75/hr

Full-time

Medical, Life

Posted 13 days ago

Job description

Work From Home Customer Service Agent - Entry Level
AO | 100% Remote | Flexible Schedule | No Experience RequiredAmbition Over Experience - Start Building Your Career From Home
Looking for an entry-level remote career where your attitude, work ethic, and willingness to learn matter more than years of experience?
AO is seeking motivated, people-focused individuals to join our growing virtual team as Customer Service Agents. You'll work directly with individuals and families through scheduled virtual appointments, helping answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.
No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and ongoing professional development.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry Level - No Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• Full Training & Mentorship
• Residual Income Opportunities
• Leadership & Career AdvancementWhat You'll Do
As a Customer Service Agent, you'll combine relationship building, client support, and consultative insurance sales to help families better understand their available options.Customer Service & Client Support
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and provide clear, professional guidance
  • Answer questions about available benefits and coverage
  • Explain life, accident, and supplemental health insurance options
  • Help clients identify coverage that aligns with their needs
  • Guide eligible clients through applications and enrollment
  • Assist existing clients with policy reviews and beneficiary updates
  • Provide ongoing policy and customer support
  • Maintain accurate digital records and follow-up communication
  • Build lasting client relationships through trust and consistent service

Our approach emphasizes education, needs analysis, and customer service-not high-pressure sales.Why Choose AO?
🏠 100% Work From Home
Work remotely anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.
📞 Qualified Leads Provided
Focus on helping individuals who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal responsibilities while maintaining the consistency needed to build your career.
💰 Weekly Pay + Performance-Based Income
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.No Experience? That's Okay.We Hire for Potential and Train for Success.
You don't need an insurance background to begin.
Our training and development program includes:
  • Virtual onboarding
  • State insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • Consultative sales development
  • Communication and relationship-building skills
  • One-on-one mentorship
  • Weekly virtual coaching
  • Leadership development
  • Ongoing professional education

You'll have the opportunity to develop valuable, transferable skills in customer service, communication, sales, relationship management, organization, problem-solving, and leadership.Benefits & Professional Support
Qualifying representatives may have access to:
  • ♥ Health insurance reimbursement
  • 🛡 Company-supported life insurance
  • 💵 Renewal and residual income opportunities
  • 🤝 Union representation and professional support
  • 📈 Leadership development and advancement
  • 💻 Modern virtual technology and business resources

Eligibility and qualification requirements may apply.Who We're Looking ForAmbition Over Experience
We're looking for individuals who bring:
  • Strong communication and active-listening skills
  • Positive, professional attitude
  • Genuine desire to help others
  • Self-motivation and accountability
  • Dependability and strong work ethic
  • Adaptability and willingness to learn
  • Effective organization and time management
  • Comfort using computers and virtual technology
  • Ability to work independently from home
  • Team-oriented mindset
  • Coachability and openness to feedback
  • Desire to grow personally and professionally

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales can be helpful-but is not required.
We value attitude, determination, consistency, and coachability over previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based applications
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Build Long-Term Income & Career Potential
This opportunity is designed for individuals who want more than a short-term job.
As you develop your client relationships and professional skills, you may have opportunities to build:
  • Renewal and residual income
  • Increased earning potential
  • Training and mentorship responsibilities
  • Team leadership experience
  • Management opportunities
  • Long-term professional development

Advancement is based on performance, consistency, and leadership development-not simply seniority.Virtual Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible.
Qualified candidates will have the opportunity to learn more about the position, training program, licensing requirements, performance-based compensation, lead system, and career advancement opportunities.Ready to Turn Ambition Into Opportunity?
If you're looking for an entry-level work-from-home career where you can help people, receive comprehensive training, build valuable skills, and create opportunities for long-term professional and financial growth, we'd love to meet you.
Submit your updated resume and contact information today to be considered.No Experience Required. Bring the Ambition. We'll Provide the Training. 🚀

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