The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for ...
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for ...
Operations Associate (West Loop, Chicago)
Chicago, IL · On-site
$22/hr
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for ...
Quick apply
Operations Associate (West Loop, Chicago)
Chicago, IL · On-site
$22/hr
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for ...
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Ritual Hot Yoga West Loop is looking for a dedicated and experienced Full-Time Yoga Teacher to join our team in Chicago, IL. If you're eager to inspire others and grow in a supportive environment, we ...
Quick apply
Full Time Yoga Teacher
$20 - $28/hr
Ritual Hot Yoga West Loop is looking for a dedicated and experienced Full-Time Yoga Teacher to join our team in Chicago, IL. If you're eager to inspire others and grow in a supportive environment, we ...
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$20.75 - $25.35/hr
Full-time positions are available with infants, toddlers, and preschoolers. Responsibilities ... This position requires in-person work in the Chicago, IL area. Compensation: The hourly rate for ...
Child Care Teacher - West Loop - Chicago
$20.75 - $25.35/hr
Full-time positions are available with infants, toddlers, and preschoolers. Responsibilities ... This position requires in-person work in the Chicago, IL area. Compensation: The hourly rate for ...
Child Care Teacher - West Loop - Chicago
$20.75 - $25.35/hr
This position requires in-person work in the Chicago, IL area. Compensation: The hourly rate for this position is between $20.75 - $25.35 per hour. The pay range listed here is what Bright Horizons ...
Child Care Teacher - West Loop - Chicago
$20.75 - $25.35/hr
This position requires in-person work in the Chicago, IL area. Compensation: The hourly rate for this position is between $20.75 - $25.35 per hour. The pay range listed here is what Bright Horizons ...
Child Care Teacher - West Loop - Chicago
Chicago, IL · On-site
$20.75 - $25.35/hr
Full-time positions are available with infants, toddlers, and preschoolers. Responsibilities ... This position requires in-person work in the Chicago, IL area. Compensation: The hourly rate for ...
Child Care Teacher - West Loop - Chicago
Chicago, IL · On-site
$20.75 - $25.35/hr
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Brought to you by DineAmic Hospitality, our West Loop restaurant collection--including Bar Siena ... in one of Chicago's most vibrant neighborhoods. From elevated Italian cuisine and modern ...
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Food Runner - West Loop
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We have locations in Chicago's West Loop and Northcenter neighborhoods and in Wheaton, and we're growing!Learn more at www.bluebirddayprogram.com!Birds of a feather... work together!The Blue Bird Day ...
Quick apply
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Full-time
Re-posted 9 days ago
Job description
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in.
In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You'll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations.
You'll collaborate closely with teams across operations, engineering, and customer support-helping to manage robot deployments, escalate technical issues, and support safety and training initiatives.
JOB DUTIES
- Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
- Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
- Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
- Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
- Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
- Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
- Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.
EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
- Valid drivers license
- Comfortable driving mid-size utility vehicles as needed
- Capable of lifting and maneuvering items weighing up to 50 pounds
- Demonstrated ability to engage with customers in a professional setting
- Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require
Preferred Experience, Qualifications, and Skills
- Experience with Jira
- 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
- Experience using work communication tools (ie. Slack)
- Strong organizational, collaboration, and problem-solving skills.
Additional Information
- Physical demands include walking/biking several miles per day and handling equipment.
- Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
- Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather.
- This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.
About Serve Robotics
Sourced by ZipRecruiter
Industry
Internet and it
Company size
51 - 200 Employees
Headquarters location
Los Angeles, CA, US
Year founded
2017