Guest Experience Specialist
Houston, TX · On-site
$12/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
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Houston, TX · On-site
$12/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Houston, TX · On-site
$12/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Washington, DC · On-site
$17.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Washington, DC · On-site
$17.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Concord, NC · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Concord, NC · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
San Antonio, TX · On-site
$12 - $13/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
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San Antonio, TX · On-site
$12 - $13/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Cincinnati, OH · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Cincinnati, OH · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Atlanta, GA · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Atlanta, GA · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Irvine, CA · On-site
$16.50 - $17.15/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Irvine, CA · On-site
$16.50 - $17.15/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Minneapolis, MN · On-site
$16/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Minneapolis, MN · On-site
$16/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Los Angeles, CA · On-site
$17.03/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Los Angeles, CA · On-site
$17.03/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
San Diego, CA · On-site
$17/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
San Diego, CA · On-site
$17/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Dedham, MA · On-site
$16.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Dedham, MA · On-site
$16.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
New Orleans, LA · On-site
$13.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
New Orleans, LA · On-site
$13.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Grapevine, TX · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Grapevine, TX · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
King Of Prussia, PA · On-site
$14.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
King Of Prussia, PA · On-site
$14.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
San Antonio, TX · On-site
$11.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
San Antonio, TX · On-site
$11.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Concord, NC · On-site
$13.50/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Concord, NC · On-site
$13.50/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Kansas City, MO · On-site
$14 - $14.25/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Kansas City, MO · On-site
$14 - $14.25/hr
... TEG's 4 As of Leadership ○ Attitude ○ Appreciation ○ Adaptability ○ Awareness ● Leading ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Gatlinburg, TN · On-site
$17.25/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Gatlinburg, TN · On-site
$17.25/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Westlake, OH · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Westlake, OH · On-site
$12.50/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Nashville, TN · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
Quick apply
Nashville, TN · On-site
$14/hr
... ● Using TEG's Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● ... FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount
$44K - $54.2K
1% of jobs
$54.2K - $64.5K
3% of jobs
$64.5K - $74.7K
13% of jobs
$81.9K is the 25th percentile. Wages below this are outliers.
$74.7K - $84.9K
12% of jobs
$84.9K - $95.1K
15% of jobs
The median wage is $100.7K / yr.
$95.1K - $105.4K
13% of jobs
$105.4K - $115.6K
17% of jobs
$119.4K is the 75th percentile. Wages above this are outliers.
$115.6K - $125.8K
6% of jobs
$125.8K - $136K
14% of jobs
$136K - $146.3K
3% of jobs
$146.3K - $156.5K
4% of jobs
$44K
$104.8K
$156.5K
| Aspect | Full Time Teg | Part Time Teg |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Less than 30 hours per week |
| Employment Status | Full-time employment with benefits | Part-time employment, often without full benefits |
| Job Responsibilities | Complete all assigned duties with full availability | Perform duties on a flexible or reduced schedule |
| Work Environment | Consistent, office or on-site setting | Flexible, may include remote or varied locations |
Full Time Teg and Part Time Teg differ mainly in hours worked, employment benefits, and schedule flexibility. Full Time Teg offers more stability and benefits, while Part Time Teg provides flexibility for those with other commitments.

$12/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 22 days ago
5.4
Based on 75 frontline employees who took The Breakroom Quiz
4th of 5 rated escape rooms
We are located in Galleria Mall! Copy & paste the link below to learn more about our company & the role:
https://drive.google.com/file/d/1C4NFrbRO6VKIzk63h-9unQdAjMw3tE2T/view?usp=sharing
THE ROLE:
Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest’s feelings and needs to make sure they have a great experience. You are the bookends of each guest’s experience – their first and last impression of The Escape Game.
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG’s Party Host Practices
○ Prepare the party venue
○ Connect with guests
○ Keep the energy high
○ Customize the experience
○ Make sure everyone leaves happy
● Using TEG’s Hospitality Habits
○ Courtesy
○ Cleanliness
○ Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
○ Checking in guests
○ Coordinating game start times with Team Leader
○ Answering the phone
○ Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG’s Steps for Creating TEG Fans
○ Extend the invite
○ Keep the party going
○ Encourage party favors
● Immediately and graciously resolving service failures
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG’s Uniform Standards.
KNOWLEDGE, SKILLS, & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
Get the full story on Breakroom
Sourced by ZipRecruiter
Arts, entertainment, and recreation
1,001 - 5,000 Employees
Nashville, TN, US
2007