Full Time Technical Support Engineer Remote Jobs in Reno, NV

Description

As a Senior Software Engineer, you are a hands-on builder focused on improving and scaling our platform. You create intuitive tools that help customers turn their designs into manufactured parts without the complexity of traditional CAD and fabrication workflows. Working closely with Product, Production, Design, and Support, you translate real-world needs into reliable, high-quality software that improves both the customer experience and our internal operations.

This position is headquartered in Reno, NV. Preference may be given to local Reno-area candidates, but we are open to remote candidates as well. Must be willing to travel to the Reno Headquarters on an as needs basis. 

Why SendCutSend

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We're scaling fast and building the future of manufacturing. If you're excited to join the team and grow with us, we want to hear from you! 

What you'll do

• Design, develop, test, and deploy high-quality software features with a focus on rapid execution and quality in a fast-paced, high-growth environment
• Build intuitive user experiences that simplify complex design-to-production workflows
• Translate business and production requirements into scalable, maintainable technical solutions
• Review code and contribute to architectural decisions that support long-term platform growth
• Develop automated validation systems to analyze and improve customer CAD files prior to production
• Build tools that detect errors, enforce manufacturability constraints, and reduce production friction
• Improve system reliability through automated testing, monitoring, and performance optimization
• Model and optimize relational database schemas for performance and scalability
• Improve query performance and application responsiveness under high order volume
• Ensure data integrity, security, and maintainability across services
• Partner cross-functionally with Product, Production, Design, and Support to identify high-impact improvements
• Mentor engineers through code reviews and technical guidance
• Contribute to CI/CD pipelines and DevOps practices to improve release velocity and reliability
• Participate in continuous improvement initiatives to refine engineering processes

Minimum Qualifications

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience designing and shipping high-quality software
• 3+ years of experience with modern web architectures such as Ruby on Rails or Python/Django
• 3+ years of experience with a modern JavaScript framework such as Vue or React
• Experience building and deploying full-stack web applications end-to-end
• Strong understanding of relational databases, data modeling, and query optimization
• Experience writing well-tested, maintainable code and implementing automated testing strategies
• Ability to analyze user requirements and translate them into technical specifications
• Strong problem-solving skills and attention to detail. Tell us an interesting animal fact in your application 
• Thrive in a collaborative environment where everyone has something to learn from everyone else 
• View software through the eyes of the user and care deeply about customer impact 

Preferred Qualifications

• Significant experience with Ruby on Rails
• Experience architecting user interfaces using Vue and Vuex
• Experience designing and maintaining CI/CD pipelines
• Experience mentoring and developing other engineers
• Experience building systems that integrate with production, manufacturing, or operational workflows
• Familiarity with performance tuning, observability, and production monitoring

Essential Physical Requirements

• Ability to sit and work at a computer for extended periods of time
• Ability to use a computer, phone, and other standard office equipment
• Ability to move throughout an office and manufacturing environment as needed

Work Environment 

• This role is based onsite in a fast-paced, collaborative environment that requires consistent communication, organization, and coordination across cross-functional teams. 
• The position may require time spent in or around a manufacturing facility with exposure to moderate noise, moving equipment, and industrial conditions

Benefits

• Medical, Dental, & Vision coverage
• Paid holidays + PTO
• 401K with company match 
• Tuition reimbursement 
• Paid parental leave 
• Short-term disability 
• Flexible work/life balance
• Employee discount on parts

This role is accepting applications until Friday, August 28th at 8:00am PST.