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Full Time Technical Support Engineer Remote Jobs in Reno, NV

Senior Substation Technical Advisor

Reno, NV · On-site +1

$115K - $115K/yr

Support troubleshooting, root cause analysis, outage planning, switching activities, and ... Interface with engineering firms, EPC contractors, utilities, commissioning providers, construction ...

Junior Imaging Engineer

Reno, NV · On-site +1

$50K - $65K/yr

Reno, NV (Full-time, Permanent) Salary: $50,000 - $65,000 + car allowance, relocation support, full ... Our client is a growing provider of medical imaging systems and services, known for their technical ...

Senior Data Center Quality Engineer

Sparks, NV · On-site +1

$88K - $120K/yr

Provide technical guidance on MEP systems and construction quality practices * Identify process ... remote, we offer the technology and support to keep teams connected and productive * Career ...

Senior Data Center Quality Engineer

Reno, NV · On-site +1

$88K - $119K/yr

Provide technical guidance on MEP systems and construction quality practices * Identify process ... remote, we offer the technology and support to keep teams connected and productive * Career ...

Showing results 21-40

Full Time Technical Support Engineer Remote information

See Reno, NV salary details

$37.4K

$78.8K

$119.2K

How much do full time technical support engineer remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for full time technical support engineer remote in Reno, NV is $78,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What does a full time technical support engineer remote do?

A Full Time Technical Support Engineer Remote provides technical assistance and support to customers or internal users, typically involving troubleshooting software, hardware, or network issues. Working remotely, they communicate via phone, email, or chat to diagnose problems and guide users toward solutions. They may also escalate complex issues to higher-level engineers and document solutions for future reference. Their goal is to ensure customer satisfaction by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive as a full time technical support engineer remote, and why are they important?

To thrive as a Full Time Technical Support Engineer (Remote), you need a solid understanding of troubleshooting, networking, and operating systems, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving client issues efficiently. Strong communication, patience, and problem-solving skills set top performers apart in remote support roles. These skills and qualities are crucial for delivering effective, timely solutions and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote technical support engineers, and how can they be overcome?

Remote Technical Support Engineers often face challenges such as managing time zones, ensuring clear communication with customers and team members, and troubleshooting issues without physical access to hardware. To overcome these hurdles, it's important to use collaborative tools effectively, document solutions thoroughly, and establish a structured workflow. Regular check-ins with the team and proactive communication with clients also help maintain efficiency and deliver high-quality support.

What are popular job titles related to Full Time Technical Support Engineer Remote jobs in Reno, NV?

For Full Time Technical Support Engineer Remote jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support Engineer Remote jobs in Reno, NV look for?

The top searched job categories for Full Time Technical Support Engineer Remote jobs in Reno, NV are:

What cities near Reno, NV are hiring for Full Time Technical Support Engineer Remote jobs?

Cities near Reno, NV with the most Full Time Technical Support Engineer Remote job openings:

Infographic showing various Full Time Technical Support Engineer Remote job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 45% In-person, and 55% Remote job distribution, with an average salary of $78,800 per year, or $37.9 per hour.

Senior Substation Technical Advisor

Qualus

Reno, NV • On-site, Remote

$115K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Qualus rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 453 rated engineering


Job description

Position Overview

Power your future with Qualus in our Specialized Field department as a Senior Substation Technical Advisor. The Senior Substation Technical Advisor provides technical leadership and oversight for the construction, commissioning, operation, and maintenance of high-voltage substations supporting a mission-critical campus. This role works closely with field technicians, contractors, engineers, construction and project management teams, and executive stakeholders to ensure safe, reliable, and efficient operation of critical electrical infrastructure. The ideal candidate will bring extensive experience in substation engineering, protection and controls, commissioning, and field operations, with the ability to provide technical guidance and practical solutions across both new construction and existing energized substations.  

Incentives

Sign-on Bonus Offered

Responsibilities
  • Serve as the technical subject matter expert for substation construction, commissioning, operations, maintenance, and reliability.
  • Provide technical oversight of multiple energized substations supporting mission critical loads.
  • Review and support substation design, protection schemes, relay settings, commissioning plans, and operational procedures.
  • Provide expertise in protective relays, protection and control systems, SCADA systems, communications, and substation automation.
  • Support troubleshooting, root cause analysis, outage planning, switching activities, and reliability improvement initiatives.
  • Monitor substation construction activities and act as the owner's technical representative during project execution.
  • Interface with engineering firms, EPC contractors, utilities, commissioning providers, construction managers, and facility operations teams.
  • Review construction deliverables, testing documentation, schedules, and quality processes.
  • Participate in factory acceptance testing (FAT), site acceptance testing (SAT), commissioning, energization, and project turnover activities.
  • Evaluate the condition and performance of substation equipment including transformers, breakers, disconnect switches, grounding systems, battery systems, protection panels, and associated apparatus.
  • Develop technical reports, recommendations, and professional communications for both technical and non-technical stakeholders.
  • Support emergency response and operational troubleshooting as required.
Minimum Qualifications
  • 5+ years of hands-on experience with high-voltage substations, including construction, commissioning, operations, and maintenance.
  • Demonstrated expertise in:
    • Protective relays
    • Protection and control systems
    • SCADA and substation communications
    • High-voltage substation apparatus
    • Electrical system troubleshooting
  • Ability to read and interpret one-line diagrams, relay schematics, protection drawings, and construction documents.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to effectively engage with field personnel, contractors, engineers, project managers, and executive leadership.
  • Strong organizational, problem-solving, and technical leadership abilities.
Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.

Employment Type: FULL_TIME

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