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Full Time Technical Support Engineer Remote Jobs in Ontario

YO AI Labs

RL Environment Engineer - Remote

Ottawa, ON · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI/ML Software Engineer - Remote

Toronto, ON · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI/ML Software Engineer - Remote

Ottawa, ON · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

Marlowhire Talent Inc

Computer User Support

Toronto, ON · Remote

$25 - $31/hr

Strong technical troubleshooting skills * IT support or help desk experience preferred * Excellent communication and patience with non-technical users * Familiar with remote support tools * Reliable ...

New

Rivalry

DevOps / SRE Engineer (Remote)

Toronto, ON · On-site +1

Rivalry exists to grow esports, support the people that make up the scene and make matches even ... On a more technical level, your job will be to architect a containerized deployment of our LAMP ...

Rivalry

DevOps / SRE Engineer (Remote)

Toronto, ON · On-site +1

Rivalry exists to grow esports, support the people that make up the scene and make matches even ... On a more technical level, your job will be to architect a containerized deployment of our LAMP ...

Rivalry

Rivalry exists to grow esports, support the people that make up the scene and make matches even ... On a more technical level, your job will be to architect a containerized deployment of our LAMP ...

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Full Time Technical Support Engineer Remote information

What does a full time technical support engineer remote do?

A Full Time Technical Support Engineer Remote provides technical assistance and support to customers or internal users, typically involving troubleshooting software, hardware, or network issues. Working remotely, they communicate via phone, email, or chat to diagnose problems and guide users toward solutions. They may also escalate complex issues to higher-level engineers and document solutions for future reference. Their goal is to ensure customer satisfaction by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive as a full time technical support engineer remote, and why are they important?

To thrive as a Full Time Technical Support Engineer (Remote), you need a solid understanding of troubleshooting, networking, and operating systems, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving client issues efficiently. Strong communication, patience, and problem-solving skills set top performers apart in remote support roles. These skills and qualities are crucial for delivering effective, timely solutions and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote technical support engineers, and how can they be overcome?

Remote Technical Support Engineers often face challenges such as managing time zones, ensuring clear communication with customers and team members, and troubleshooting issues without physical access to hardware. To overcome these hurdles, it's important to use collaborative tools effectively, document solutions thoroughly, and establish a structured workflow. Regular check-ins with the team and proactive communication with clients also help maintain efficiency and deliver high-quality support.

What are the most commonly searched types of Technical Support Engineer Remote jobs in Ontario?

The most popular types of Technical Support Engineer Remote jobs in Ontario are:

What are popular job titles related to Full Time Technical Support Engineer Remote jobs in Ontario?

For Full Time Technical Support Engineer Remote jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support Engineer Remote jobs in Ontario look for?

The top searched job categories for Full Time Technical Support Engineer Remote jobs in Ontario are:

What cities in Ontario are hiring for Full Time Technical Support Engineer Remote jobs?

Cities in Ontario with the most Full Time Technical Support Engineer Remote job openings:

Full Time Technical Support Engineer Remote jobs near you
Infographic showing various Full Time Technical Support Engineer Remote job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution.

RL Environment Engineer - Remote

YO AI Labs

Ottawa, ON • Remote

$80 - $120/hr

Full-time

Posted 11 days ago

Job description

Senior Software Engineer

Job Type: Contractor (~15 hours/week)
Location: Remote

Job Summary

We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools.

You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization. No prior AI experience is required.

Key Responsibilities
  • Create reinforcement learning environments for software engineering tasks.
  • Design tasks involving bug fixing, feature development, refactoring, and performance optimization.
  • Build deterministic verification systems and golden reference solutions.
  • Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively.
  • Develop realistic, reproducible software engineering scenarios.
  • Ensure tasks accurately measure coding ability, problem-solving, and tool usage.
  • Document solutions and provide clear technical feedback.
Required Skills
  • Strong proficiency in Python 3, Java, Rust, C++, or TypeScript.
  • Strong understanding of algorithms and data structures.
  • Experience with bug fixing and debugging complex software issues.
  • Proven experience in feature implementation and codebase refactoring.
  • Strong knowledge of performance optimization and tuning.
  • Excellent written and verbal communication.
  • Strong attention to detail.
Preferred Qualifications
  • Experience working with large-scale or distributed codebases.
  • Familiarity with AI/ML systems is a plus but not required.
  • Experience with rigorous code reviews and software engineering best practices.
  • Experience working effectively in remote or cross-functional teams.
Hiring Process
  1. Submit an application and screening questions.
  2. Complete an AI interview (~30 minutes).
  3. Complete a technical assessment, if required.
  4. Hiring Manager review.
Compensation

Compensation is output-based, with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply.

Availability

Selected experts should be prepared to begin their first tasks within 24–48 hours of completing onboarding.