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Full Time Technical Support Engineer 3 Jobs in Brooklyn, NY

Orbotech

Lead Technical Support Engineer

Totowa, NJ

$41.69 - $70.87/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... or 3 years experience with a Master's degree; or PHD without work experience; or equivalent ...

Axon

Technical Support Engineer, Axon 911

New York, NY · On-site

At least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to ...

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Full Time Technical Support Engineer 3 information

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$39.4K

$83.1K

$125.7K

How much do full time technical support engineer 3 jobs pay per year?

As of May 28, 2026, the average yearly pay for full time technical support engineer 3 in Brooklyn, NY is $83,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Technical Support Engineer 3 vs Full Time Network Support Engineer 3?

AspectFull Time Technical Support Engineer 3Full Time Network Support Engineer 3
CredentialsTypically requires a relevant technical degree and certifications like CompTIA or Cisco CCNASimilar certifications, often emphasizing network-specific credentials like Cisco CCNA or Network+
Work EnvironmentProvides technical support for hardware, software, and end-user issues across various platformsFocuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity
Industry UsageCommon in IT support, helpdesk, and customer service roles across multiple industriesPrimarily used in networking, telecommunications, and enterprise IT environments

While both roles require technical certifications and involve troubleshooting, the Full Time Technical Support Engineer 3 handles a broader range of IT issues, whereas the Full Time Network Support Engineer 3 specializes in network infrastructure and connectivity support.

What are the most commonly searched types of Technical Support Engineer 3 jobs in Brooklyn, NY? The most popular types of Technical Support Engineer 3 jobs in Brooklyn, NY are:
What are popular job titles related to Full Time Technical Support Engineer 3 jobs in Brooklyn, NY? For Full Time Technical Support Engineer 3 jobs in Brooklyn, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Technical Support Engineer 3 jobs in Brooklyn, NY look for? The top searched job categories for Full Time Technical Support Engineer 3 jobs in Brooklyn, NY are:
What cities near Brooklyn, NY are hiring for Full Time Technical Support Engineer 3 jobs? Cities near Brooklyn, NY with the most Full Time Technical Support Engineer 3 job openings:
Full Time Technical Support Engineer 3 jobs near you

Lead Technical Support Engineer

Orbotech

Totowa, NJ

$41.69 - $70.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

We are seeking a motivated Technical Support Engineer (TSE) to join our team. TSE's are responsible for resolving complex technical issues that go beyond the scope of first-line product support. This role involves both remote troubleshooting and on-site support at customer locations, requiring deep system knowledge and sound judgment in applying broadly defined practices and policies.

Key Responsibilities:

  • Independently resolve advanced system-level issues in mechanical, electrical, and electrochemistry domains.

  • Detail system problems and coordinate with the service organization to drive resolution.

  • Collaborate with Applications and Engineering teams to determine optimal solutions.

  • Host and driveService Alert Meetings (SAM)to address critical service issues.

  • Document technical findings and problem-solving processes in8D formatpostmortem reports.

  • SupportContinuous Improvement Projects (CIP)and contribute to procedural enhancements.

  • Develop and refineBest Known Methods (BKMs)and training materials.

  • Act as a technical liaison fornew product developmentinitiatives.

  • Assist withsystem installations and upgrades, ensuring smooth deployment and integration.

  • The position requires 20-30% travel domestically and internationally

Minimum Qualifications

  • 5 years of related experience with a Bachelors degree; or 3 years experience with a Master's degree; or PHD without work experience; or equivalent experience

Base Pay Range: $41.69 - $70.87 Per HourPrimary Location: USA-NJ-Totowa-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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