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Full Time Tech Support Jobs in Kentucky (NOW HIRING)

Berea Job Type: Full-Time Division: Information Technology Department: Information Technology ... Strategically oversee the "read-to-go" deployment inventory to support a high-availability device ...

Support Associate - Full Time

Ashland, KY · On-site

$15 - $19.25/hr

This role executes outbound merchandise activities, supports facilities maintenance, and maintains ... Comfortable with technology, including smartphones, tablet computers and Windows-based operating ...

Support Associate - Full Time

Ashland, KY · On-site

$15 - $19.25/hr

This role executes outbound merchandise activities, supports facilities maintenance, and maintains ... Comfortable with technology, including smartphones, tablet computers and Windows-based operating ...

Summary CT Tech Employment Bonus Eligible 40 Hours Weekly, Full Time, Second Shift (5x8's - 11a ... If you would like to be part of a growing family focused on supporting clinical excellence ...

Summary CT Tech Employment Bonus Eligible 40 Hours Weekly, Full Time, Second Shift (5x8's - 11a ... If you would like to be part of a growing family focused on supporting clinical excellence ...

Georgetown, KY Job Type: Full-time A hospital-employed urology group in central Kentucky is seeking ... technology support • Accredited SRC Center of Excellence and established pelvic floor ...

Radiology Physician

Louisville, KY · On-site

$307K - $384K/yr

Full-time; Part-time; MoonlightingIndependent / Physician-Led Practice Overview: Case mis will be ... with full IT support available 24/7 Flexible scheduling - choose days, evenings, nights, or ...

Showing results 21-40

Full Time Tech Support information

What is full time tech support?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as full time tech support?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by full time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

Is full time tech support a good career path?

Full time tech support is a stable career that offers opportunities for skill development in troubleshooting, customer service, and technical knowledge. It often requires certifications like CompTIA A+ and can lead to roles in network administration, cybersecurity, or IT management, with typical schedules being standard business hours or shifts. The job provides a foundation for advancement in the IT field and can offer steady employment and benefits.

What are the easiest full time tech support jobs that pay well?

Full-time tech support roles that are often considered easier and well-paying include help desk technician and remote support specialist positions, which typically require basic troubleshooting skills and customer service abilities. Certifications like CompTIA A+ can improve job prospects and salary potential, and these roles often offer standard business hours with minimal on-call requirements.

What are the most commonly searched types of Tech Support jobs in Kentucky?

The most popular types of Tech Support jobs in Kentucky are:

IT Asset & Endpoint Specialist

Berea College

Berea, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Berea College rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

410th of 618 rated colleges and universities


Job description

Location : Berea
Job Type: Full-Time
Division: Information Technology
Department: Information Technology
Opening Date: 07/09/2026
FLSA: Non-Exempt
Salary Grade: 08
Labor Supervisor?: No
Please note that references provided at the time of application for staff positions will not be contacted until the applicant has been offered the position.
Description:
The IT Asset & Endpoint Specialist serves as the strategic authority and primary manager of the institution's physical hardware assets, machine lifecycles, and core enterprise desktop applications. This role ensures operational efficiency by tracking device cycles from procurement to decommissioning, managing campus-wide software licensing, and serving as the Tier 3 escalation safety net for complex technical issues.
Your Key Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular and predictable attendance is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Inventory Database Ownership: Serve as the absolute "source of truth" for the campus IT asset management system, tracking the location, ownership, and status of all endpoint hardware devices
  • Lifecycle Management: Maintain, audit, and enforce institutional machine replacement cycles to ensure hardware remains performant, secure, and technologically up-to-date
  • Procurement & Ordering: Coordinate and manage all endpoint hardware purchasing and logistics, aligning procurement with department budgets and lifecycle schedules
  • Buffer Pool Coordination: Strategically oversee the "read-to-go" deployment inventory to support a high-availability device swap model for campus users.
  • Assist with helpdesk walk-ins, phone calls, and tickets
  • Maintain and deploy a small suite of software applications. Apps include DocuSign, Adobe, and Foxit
Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.
What You'll Bring:
Education required to ensure success in this position: (enter required education, if any)
  • Bachelor's degree in a technical field, or equivalent combination of education and experience
Experience required to ensure success in this position: (enter required experience if any)
  • One to three years of experience in a technical support or educational environment
Special skills, knowledge and abilities: (Add common requirements)
  • Knowledge of and experience with at least several of the following technologies: Windows, macOS, iOS, desktop and laptop computers, printers, Microsoft Office, Adobe, Foxit, networking, JAMF, Intune, DocuSign, Adobe Creative Cloud, and classroom media technologies
License, certification, or registration necessary: (enter required, if any)
  • Ability to maintain warranty technician certifications with hardware suppliers as required by work assignment
Physical requirements: (enter required, if any)
  • Must be able to move between jobs
  • Ability to lift and move equipment from installed locations to the repair area and back
Environmental conditions: (enter required, if any)
  • Professional office environment with interruptions and noise due to frequent visitors, students, staff, faculty, alumni, and retirees.
Ability to operate the following vehicles or equipment:(enter required, if any)
  • Ability to operate desktop equipment in mostly indoor office environments.

Founded in 1855, Berea College is nationally recognized as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls more than 1,500 students from 46 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them with a no-tuition promise. Berea's students excel in the College's supportive yet demanding academic environment, and most are the first in their families to attend college. As one of only ten federally recognized Work Colleges, all Berea students are expected to work 10-12 hours weekly in various positions across campus. Berea College is also the only institution in Kentucky to receive the 5-Star Rating from Money Magazine, 2025. Washington Monthly has named Berea College the #1 Best College in the nation in its 2025 College Guide. Berea College appears in their rankings as #1 College (overall): Best College for your Tuition (and Tax) Dollars, #1 Best-in Class College, #1 Liberal Arts College and #1 Best Bang for the Buck Southern College.
Located where the Bluegrass Region meets the Cumberland Mountains, the town of Berea (pop. 16,000) lies forty miles south of Lexington and is approximately two hours from Cincinnati, Louisville, and Knoxville. More information about Berea College is available at
Berea College, in light of its mission in the tradition of impartial love and social equality, welcomes all people of the earth to learn and work here.
Berea College is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Berea College is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Our Benefits:
Berea College offers a comprehensive benefits package to eligible employees and their families including health care, dental, vision, retirement, health savings accounts, flexible spending accounts, life insurance, short-term disability, long-term disability and an Employee Assistance Program. The benefit package also includes access to the for children of College Staff, ages 6 weeks to 6 years, Membership, Staff Development Funds and Tuition Reimbursement.
Eligible staff employees also receive paid holidays, vacation, and sick leave.
Part-time employees who work an average of twenty-four hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page at
Our Unique Culture:
Berea College strives to be a place where people with various Christian interpretations, different religious traditions, and no religious traditions work together in support of
Over the past century, various leaders of the College have applied the College's inclusive scriptural foundation and spirit to their expanding world and welcomed those whose beliefs were consistent with the Christian gospel of impartial love. Therefore, Berea College today affirms its inclusive Christian tradition even as it respects the traditions of Jews, Muslims, Buddhists, and Hindus, as well as other faiths, and those holding no religious beliefs. We strive not to ignore our differences, but rather seek to understand each other honestly and respectfully, and together create a climate where anyone can openly discuss what they believe without fear of sanction. To that end, all persons who are willing to share in the spirit and the work of the Great Commitments as shaped by its preamble are welcome to study, to teach, and to work at Berea
Labor Supervision:
In support of Berea College's great commitments, staff and faculty serve as labor supervisors. Our fourth great commitment, The Dignity of Labor, promotes learning and serving in community through the student Labor Program, honoring the dignity and utility of all work, mental and manual, and taking pride in work well done. Student Labor Supervision includes scheduling, assigning, and approving student work, developing students' workplace acumen, and providing tangible work experience. To learn more about the labor program office please see the following link

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