Full Time Support Worker Jobs in Maple Ridge, BC

Job Title: Residence Worker - Evening (Pending Classification Approval)
Location: Side by Side Village

Status: Regular, full-time (Union position)
Number of Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 35 Hours/Week
Schedule: Monday to Friday (1pm - 8pm)

Start Date: June 20, 2026
End Date: March 31, 2028

Date Posted: May 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 5, 2026, internal applications received after this date will not beconsidered as internal and seniority will not apply.

The Opportunity:

The Residential Worker - Evening provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16-30) who may be experiencing homelessness, instability, or crisis-related challenges. Evening staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period. 

KEY RESPONSIBILITIES:

Resident Support & Monitoring

• Provide a supportive, respectful, and non-judgmental presence during overnight hours; 
• Conduct wellness and safety checks, including for youth with children; 
• Respond to resident needs, including providing immediate emotional support and de-escalation as required;
• Support a safe, calm, and structured overnight environment;
• Provide supportive engagement and positive role-modelling to encourage stability and routine.  

Safety & Crisis Response

• Monitor the premises and respond to safety concerns as they arise; 
• Respond to crises including conflict, distress, or urgent situations; 
• Follow established protocols, including contacting emergency services when required; 
• Complete incident reports and documentation according to program policy. 

Program Operations & Household Support

• Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
• Support intake, transitions, or discharges during overnight hours as directed;
• Ensure adherence to house guidelines and program expectations;
• Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
• Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
• Maintain a safe, clean, and welcoming residential environment;
• Complete required check-ins in accordance with working-alone policies. 

QUALIFIED CANDIDATES WILL POSSESS: 

Education & Experience

• Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
• 1 years' experience working with youth and/or vulnerable populations.

A CriminalRecord Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority. 

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter asseparate attachments.  As part of the application process, you will beprompted to complete a short questionnaire. Please ensure all questions areanswered. 

This position is open to current employees of DIVERSEcityonly.  

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blendof remote and in-person services.  DIVERSEcity has implemented new safetyprocedures for in-office and in-person work, to view our safety plan, pleasevisit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successfulcandidates will be provided with the training and equipment to safely carry outtheir duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to allcandidates shortlisted for interviews. 

DIVERSEcity is committed to employment equity and encouragesapplications from people of all gender identities and expressions, persons withdisabilities, Indigenous peoples and visible minorities. Persons withdisabilities who anticipate needing accommodations for any part of theapplication and hiring process may contact our HR department at(recruitment@dcrs.ca). Any personal information provided will be maintained inconfidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registeredcharity devoted to helping newcomers. For 46 years we have focused on providingspecialized services newcomers to find employment, learn English, find housing,deal with family challenges, work through mental health issues and accessmedical care. DIVERSEcity is a client-centred organization committed to qualityand accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in thisopportunity; however, only those selected for an interview will becontacted.