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Full Time Subscription Manager Jobs (NOW HIRING)

Blitz App, Inc.

Subscription Manager

Los Angeles, CA · On-site

Job Type Full-time Description Subscription Manager BLITZ is focused on creating desktop applications and websites for different games (see blitz.gg), out on a mission to helping players learn and ...

Recurly

Account Manager II

Austin, TX

Knowledge of subscription management, recurring revenue, or payments. * Experience with consultative selling, renewals, cross-sell, and upsell strategies. Benefits As a full-time employee, Recurly ...

Recurly

Account Manager II

Austin, TX · On-site

Knowledge of subscription management, recurring revenue, or payments. * Experience with consultative selling, renewals, cross-sell, and upsell strategies. Benefits As a full-time employee, Recurly ...

Recurly

Account Manager II

Austin, TX · On-site

Knowledge of subscription management, recurring revenue, or payments. * Experience with consultative selling, renewals, cross-sell, and upsell strategies. Benefits As a full-time employee, Recurly ...

Boston Ballet

Box Office Associate

Boston, MA · On-site

$20 - $23/hr

Job Type Full-time Description The heart of Boston Ballet is the human experience. Through our ... the Subscription Manager and the Box Office Manager * Assist in opening the Box Office at 19 ...

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Full Time Subscription Manager information

What does a full time subscription manager do?

A Full Time Subscription Manager oversees all activities related to managing and optimizing a company's subscription-based products or services. Their responsibilities include acquiring and retaining subscribers, handling billing processes, analyzing customer data, and developing strategies to increase customer satisfaction and reduce churn. They often collaborate with marketing, sales, and customer support teams to ensure seamless subscription experiences for customers. The role requires strong analytical, communication, and organizational skills, as well as a thorough understanding of subscription business models.

What are the key skills and qualifications needed to thrive as a full time subscription manager, and why are they important?

To thrive as a Full Time Subscription Manager, you need expertise in subscription lifecycle management, data analysis, and customer retention strategies, typically supported by a background in business, marketing, or a related field. Familiarity with CRM platforms, subscription management software (like Zuora or Chargebee), and analytics tools is often required. Strong communication, problem-solving, and organizational skills help build relationships with customers and coordinate cross-functional teams. These abilities are crucial for maximizing subscriber growth, reducing churn, and ensuring consistent revenue streams.

What are some common challenges faced by full time subscription managers, and how can they be effectively addressed?

Full Time Subscription Managers often encounter challenges such as reducing customer churn, optimizing pricing strategies, and ensuring seamless onboarding experiences. Addressing these requires strong data analysis skills to identify churn patterns, proactive communication with customers to understand their needs, and close collaboration with product, marketing, and customer support teams. Staying updated on industry trends and continuously refining processes also help in maintaining subscriber growth and satisfaction.

What is the difference between Full Time Subscription Manager vs Part Time Subscription Manager?

AspectFull Time Subscription ManagerPart Time Subscription Manager
Work HoursTypically 35-40 hours per weekLess than 20 hours per week
ResponsibilitiesOversees subscription services, manages team, develops strategiesSupports subscription processes, assists with customer inquiries
CredentialsRelevant experience in subscription services, customer managementSimilar credentials but often less extensive
Work EnvironmentOffice-based, collaborative team settingFlexible, often remote or part-time

The main difference between a Full Time Subscription Manager and a Part Time Subscription Manager lies in work hours, responsibilities, and commitment level. Full Time managers handle comprehensive duties, team leadership, and strategic planning, while Part Time managers focus on supporting roles with flexible schedules. Both roles require relevant experience in subscription services and customer management, but the full-time position typically demands more extensive credentials and a consistent presence in the workplace.

What cities are hiring for Full Time Subscription Manager jobs?

Cities with the most Full Time Subscription Manager job openings:

What are the most commonly searched types of Subscription Manager jobs?

The most popular types of Subscription Manager jobs are:

What states have the most Full Time Subscription Manager jobs?

States with the most job openings for Full Time Subscription Manager jobs include:

Full Time Subscription Manager jobs near you

Subscription Manager

Los Angeles, CA • On-site

Blitz App, Inc.
See more jobs at Blitz App, Inc.external

Full-time

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
Job Description: Subscription Manager
BLITZ is focused on creating desktop applications and websites for different games (see blitz.gg), out on a mission to helping players learn and improve their skills. Currently, our major products are focused around the popular MOBA, League of Legends, and the celebrated FPS, Valorant, but various other titles are in-flight with plans for more. Our applications aim to make gamers better players by providing them with statistics-based insight into the current state of the game, tracking personal progress, and providing real-time analysis and scouting of enemy teams.
We are looking for a Subscription Manager to join our team and lead the new Blitz Pro Subscription service. This role will require engagement across multiple teams and disciplines, including marketing, engineering, customer service, and each of the Game Teams. As Subscription Manager, you will be a valued partner to Game Team Product Managers, helping to explore how best to adapt coaching features to maximize Pro conversion and optimize total IP revenue. This position will serve as a representative of the Pro business, expected to run testing and data analysis to ensure we have the best product-market fit in an ever-evolving suite of value props.
In addition, this role is expected to be highly tactical with a healthy dose of project management expertise required. The ability to stand up and manage complex projects with an array of cross-team dependencies, is a pillar of this role. Candidates must be comfortable working in a startup, with the challenges (and opportunities) that entails.
What you will do...
  • Construct data models based on actionable data, recommending pricing and value strategies intended to maximize revenue.
  • Build and operate repeatable and efficient product/project planning processes for the Blitz engineering team
  • Promote internal understanding and delivery of partner outcomes.
  • Manage the epic/opportunity backlog according to strategic priorities; break down strategic goals into team goals and user stories.
  • Ensure risks around development progress, velocity, team health, and product evaluations (Indicators/Goals) are identified, assessed, communicated, and managed
  • Manage communications strategy with teams, peers, organizational leaders, partners, and customers on progress.

Requirements
What it Takes to be Successful...
  • Bachelor's degree or equivalent practical experience
  • 6+ years of experience managing empowered, Agile teams or processes to achieve large-scale product outcomes
  • 6+ years of SaaS management experience with influence over conversion outcomes
  • Experience with data analysis, predictive performance modeling, and conversation funnel testing and optimization
  • Set and manage well-disciplined communication cadence between cross-function, cross-region teams.
  • Experience managing the technical and release side of software backlogs and roadmaps
  • Creative and critical thinking skills
  • Strong self-motivation and work ethic

Additional skills we would love you to have....
  • Experience working with teams in a variety of sizes and maturity
  • Experience working in gaming or esports, or a passion for playing online video games
  • Experience being a core product owner and visionary
  • Suite of process best practices applicable to product delivery at scale
  • Knowledge of design tools such as Sketch or Figma, or ability to prototype or wireframe to express ideas

Apply