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Full Time Software Support Specialist Jobs in Boca Raton, FL

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

... software with global building and energy solutions to drive digital infrastructure efficiency, and is seeking a permanent, full-time DCIM Support Specialist . This role serves as a subject matter ...

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All JobsSoftware Support Specialist JobsFull Time Software Support Specialist JobsFull Time Software Support Specialist Jobs in Boca Raton, FL

Full Time Software Support Specialist information

See Boca Raton, FL salary details

$27.5K

$55.3K

$89.7K

How much do full time software support specialist jobs pay per year?

As of Aug 25, 2026, the average yearly pay for full time software support specialist in Boca Raton, FL is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $60,700.00 per year, depending on experience, location, and employer.

What is a full time software support specialist?

Full Time Software Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing software applications. They work full-time hours to resolve technical issues, answer user inquiries, and ensure that software systems function smoothly. Their responsibilities often include diagnosing problems, providing solutions, documenting issues, and sometimes training users. These specialists play a crucial role in improving user satisfaction and minimizing downtime caused by software-related problems.

What are the key skills and qualifications needed to thrive as a full time software support specialist, and why are they important?

To excel as a Full Time Software Support Specialist, you need a strong understanding of software troubleshooting, customer service principles, and relevant technical knowledge, often supported by a degree in IT or related fields. Familiarity with support ticketing systems, remote desktop tools, and knowledge base platforms is typically required, and certifications like CompTIA ITF+ or A+ can be advantageous. Exceptional communication, patience, and problem-solving skills help you effectively resolve user issues and build rapport with clients. These competencies are crucial for providing timely, accurate support and ensuring customer satisfaction in a technology-driven environment.

What are some common challenges full time software support specialists face, and how can they effectively address them?

Full Time Software Support Specialists often encounter challenges such as managing a high volume of support tickets, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To address these challenges, specialists typically develop strong organizational skills, leverage knowledge bases and internal documentation, and collaborate closely with development teams for advanced problem-solving. Continuous learning about product updates and fostering clear communication with customers can also help specialists provide efficient and empathetic support.

What are popular job titles related to Full Time Software Support Specialist jobs in Boca Raton, FL?

For Full Time Software Support Specialist jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Full Time Software Support Specialist jobs in Boca Raton, FL look for?

The top searched job categories for Full Time Software Support Specialist jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Full Time Software Support Specialist jobs?

Cities near Boca Raton, FL with the most Full Time Software Support Specialist job openings:

Full Time Software Support Specialist jobs near you

TECHNOLOGY SUPPORT SPECIALIST II

Broward County Schools

Sunrise, FL • On-site

$27.82 - $42.65/hr

Full-time

Posted 13 days ago

Broward County Public Schools rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

335th of 635 rated elementary and secondary schools

Job description

Job Title: TECHNOLOGY SUPPORT SPECIALIST II
Posting Start Date: 8/10/26
Job Description Header:
Requisition ID: 23975
Work Location: SAWGRASS ELEMENTARY
City: SUNRISE
Job Description:
POSITION GOAL
Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers, concentrating in customer concerns, needs issues, training, and guidance.
ESSENTIAL PERFORMANCE RESPONSIBILITIES
The Technology Support Specialist II shall carry out the essential performance responsibilities listed below:
  • Provide technical assistance training and guidance to site-based staff and students for both hardware and software applications problems.
  • Ensure the assigned location has an effective, stable, and consistent digital learning environment, including virtual, by collaborating with customers and district level technology support staff.
  • Support and ensure adherence to district network security standards and
  • Coordinate with vendors the acquisition of appropriate hardware and software
  • Support and ensure adherence to the established hardware and software District Technology
  • Assist with the installation of approved hardware, both stand-alone and networked, as
  • Assist with or conduct the installation of approved software
  • Perform basic troubleshooting for technology
  • Perform minor repairs or upgrades to technology
  • Serve on location technology team and collaborate with other assigned technology
  • Maintain and coordinate the integration of technology systems into the digital learning environment, as
  • Maintain accurate inventory of all technology assets, hardware, and
  • Maintain technical proficiency by participating in District led meetings and training programs offered to sustain or enhance.the Technical Support Specialist's skills related to the performance responsibilities.
  • Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
  • Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilites.
  • Review current developments, literature and technical sources of information related to job.
  • Ensure adherence to safety rules and procedures.
  • Follow federal and state laws, as well as School Board.
  • Perform other duties as assigned by the immediate supervisor, or desinee.

MINIMUM QUALIFICATIONS & EXPERIENCE
  • Astandard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing
  • A minimum of six (6) years of experience in supporting computer systems related to digital

OR
  • An earned associate degree from an accredited
  • A minimum of four (4) years of experience in supporting computer systems related to digital.

AND
  • Proficiency required in the following:
    • Basic hardware and software
    • Knowledge of Windows, Mac, and iOS operating
    • Installing and maintaining software
    • Managing and maintaining computer network systems including Virtual and Local Area
    • Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
    • Effective communication
    • Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE
  • Bilingual.

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.
SIGNIFICANT CONTACTS-frequency, contact, purpose
Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.
PHYSICAL REQUIREMENTS
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently as needed to move objects.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.
LINK TO JOB DESCRIPTION
To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and search by Job Code. The Job Code for this position is:MM-120
SKILLS
COMPETENCIES
CERTIFICATIONS
LOCATION PREFERENCES/ADDITIONAL INFOR
Job Description Footer:
Advertisement Window: 08/10/2026 - Open Until Filled
Work Calendar: 217 Day Cal
Pay Grade: GRADE 19
Classification: Nonexempt
Compensation
Hourly Rate - $27.82 - $42.65 per hour
Shift Differential (If applicable) - /
NOTE: New hires will be hired at the minimum of the assigned salary range

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