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Full Time Remote Universal Studios Jobs (NOW HIRING)

Social Support Specialist

Boston, MA · On-site +1

$38K - $45K/yr

Keywords Studios Location: Americas, United States Area of Work: Business Development, Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

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We offer Whole Life, Term Life, Indexed Universal Life (IUL), and Annuity solutions tailored to ... Role Description This is a full-time, remote, commission based 1099 independent contractor position ...

Senior Asset Development Engineer

OR · Remote

$122K - $161K/yr

This is a full-time remote position that can be worked from anywhere in the Continental US. The ... Recent experience with Jira, Confluence, Visual Studio Code, Git. * Expert in: JavaScript ...

IT Data Engineer III - Remote

Lombard, IL · Remote

$112K - $135K/yr

We are seeking a full-time, remote Data Engineer III position. This role supports the continued ... SQL Server Management Studio, Visual Studio, or equivalent IDEs. * Dimensional modeling (Kimball or ...

IT Data Engineer III - Remote

Lombard, IL · Remote

$112K - $135K/yr

We are seeking a full-time, remote Data Engineer III position. This role supports the continued ... SQL Server Management Studio, Visual Studio, or equivalent IDEs. * Dimensional modeling (Kimball or ...

Hours Position Type: Full-Time, Remote Working Hours: U.S. business hours (flexible for audits ... Looker Studio, Power BI, or similar tools * Deliver weekly/monthly reports with clear insights ...

Lead Video

Boston, MA · On-site +1

Who are we? 143 Studios is an award-winning media production company headquartered in Boston, MA ... Maintain and oversee remote-access tools, ensuring: * Reliable remote editing workflows

Showing results 21-40

Full Time Remote Universal Studios information

What is the difference between Full Time Remote Universal Studios vs Full Time Remote Universal Studios Content Coordinator?

AspectFull Time Remote Universal StudiosFull Time Remote Universal Studios Content Coordinator
CredentialsTypically requires a bachelor's degree in media, communications, or related fieldsSame as above, often with experience in content management or production
Work EnvironmentRemote, flexible hours, collaborative online platformsRemote, with focus on content planning, editing, and coordination
Industry UsageUniversal Studios employs remote roles across various departmentsContent Coordinator roles are common in media and entertainment sectors
Search & Comparison IntentHigh overlap in job requirements and industry contextSimilar responsibilities but more specialized in content management

While both roles are remote positions within Universal Studios, the Full Time Remote Universal Studios role is broader, potentially encompassing various departments, whereas the Content Coordinator focuses specifically on managing and coordinating content projects. Understanding these differences helps candidates target their applications effectively.

More about Full Time Remote Universal Studios jobs
What are the most commonly searched types of Remote Universal Studios jobs? The most popular types of Remote Universal Studios jobs are:
What job categories do people searching Full Time Remote Universal Studios jobs look for? The top searched job categories for Full Time Remote Universal Studios jobs are:
Infographic showing various Full Time Remote Universal Studios job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 18% Part Time, and 18% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Social Support Specialist

Keywords Studios

Boston, MA • On-site, Remote

$38K - $45K/yr

Full-time

Medical, Dental

Posted 26 days ago


Keywords Studios rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 76 rated media


Job description

Role Overview:
The Social Support Specialist is responsible for delivering high-quality community management and Player Support across multiple social media platforms, including Discord, X (Twitter), Facebook, and other digital communities. This role plays a critical part in maintaining a safe, respectful, and inclusive online environment while supporting positive community engagement and brand trust.
Key Responsibilities:
• Act as a subject matter expert on all supported titles, maintaining a deep technical understanding of game mechanics to provide high-tier troubleshooting and guidance.
• Actively engage with community members to encourage constructive dialogue and positive participation
• Accurately assess user-generated content, distinguishing between sarcasm, humor, criticism, and genuine harassment or policy violations
• Respond to community inquiries, concerns, and reports in a professional and empathetic manner
• Identify emerging community trends, risks, or recurring issues and communicate insights to internal stakeholders
• Support incident response and sensitive situations with sound judgment and discretion
Requirements and qualifications:
• 3+ years in high-tier community support or player support, specifically within the gaming industry.
• Deep familiarity with Western gaming culture and social media nuances
• Relevant knowledge of Discord server management and Steam community tools.
• Proficiency in Zendesk and Sprout Social is a significant plus.
• Native-level English proficiency with a deep, nuanced understanding of Western culture and social media etiquette.
• Demonstrated ability to remain neutral and objective while handling sensitive or emotionally charged content
• Attention to detail and consistency in decision-making
• Ability to foster inclusive, respectful, and welcoming online spaces
Preferred Qualifications:
• Knowledge of online harassment patterns, hate speech policies, and community governance best practices
• Ability to work time zones or flexible schedules including weekends, if required.
Benefits:
• Salary $38,000 - $45,000 yearly gross
• Full-time schedule, plus employee benefits, including health and dental care, when eligible.
• Employee Assistance Program.
Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move
Privacy Notice
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Americas, United States
Area of Work: Business Development, Player Engagement
Service: Engage
Employment Type: Permanent
Working Pattern: Full Time, Remote

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About Keywords Studios

Sourced by ZipRecruiter

Whatever the scale of your project, whatever the time frame, whatever your location: Keywords is here for you, bringing our network of 13,000+ people and 70+ studios together to deliver the unified solutions you need. We offer everything necessary to ensure your project achieves its full potential and that strategic opportunities are turned into long-term growth. The games industry is complex and fast-moving. Working with Keywords allows you to remain lean and agile, and to remain focused on creating the world’s most immersive playing experiences. Our network of studios brings best-in-class experience, expertise, technology and capacity across the full development, release and player-support lifecycle.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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