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Full Time Remote Servicenow Jobs (NOW HIRING)

SAIC

ServiceNow CSM - Now Assist Engineer

VA · Remote

$120K - $160K/yr

Remote Work, VA, US Date Posted: 2026-08-03 Category: Information Technology Subcategory: Platform ... Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Interim_Secret Clearance Level ...

Sarian, Inc.

ServiceNow Presales Lead

Edison, NJ (Remote +25% travel) Fulltime The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive ...

Sarian, Inc.

ServiceNow Presales Lead

Edison, NJ (Remote) Fulltime TCS is looking for passionate individuals in the role of Presales Lead to join our ServiceNow Practice. The Lead will work on solutions using ServiceNow products across ...

SAIC

Senior ServiceNow CSM - Now Assist Engineer

VA · Remote

$120K - $160K/yr

Remote Work, VA, US Date Posted: 2026-08-05 Category: Information Technology Subcategory: Platform ... Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Interim_Secret Clearance Level ...

SAIC

Senior ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

SW Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ...

Maximus

ServiceNow Lead Developer

VA · On-site +1

$54.50 - $75/hr

General information Job Posting Title ServiceNow Lead Developer Date Wednesday, July 29, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is seeking a ...

Seamless Migration

ServiceNow Architect

$73 - $91.75/hr

Seamless Migration is seeking a career and customer-oriented ServiceNow Process Solution Architect ... Remote Employment type Full-time Clearance Level US Citizen

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Full Time Remote Servicenow information

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How much do full time remote servicenow jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time remote servicenow in the United States is $62.15, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $71.39 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Servicenow vs Full Time Remote ServiceNow Developer?

AspectFull Time Remote ServicenowFull Time Remote ServiceNow Developer
CertificationsITIL, ServiceNow Certified System AdministratorITIL, ServiceNow Certified Application Developer
Work EnvironmentRemote, client sites, or hybridPrimarily remote, focused on development tasks
Employer & Industry UsageIT service management, consulting firms, large enterprisesIT service management, software development firms, consulting

Full Time Remote Servicenow roles often include a broader range of responsibilities such as system administration and support, while Full Time Remote ServiceNow Developers focus on customizing and developing applications within the ServiceNow platform. Both roles typically require similar certifications and work remotely, but their core functions differ, with developers concentrating on coding and configuration.

Does full time remote ServiceNow allow remote work?

A full-time remote ServiceNow role typically allows employees to work from home or any location, depending on the company's policies. Many organizations offering remote ServiceNow positions require familiarity with remote collaboration tools and may have specific security or certification requirements. The extent of remote work flexibility varies by employer but is common in such roles.
More about Full Time Remote Servicenow jobs
What cities are hiring for Full Time Remote Servicenow jobs? Cities with the most Full Time Remote Servicenow job openings:
What are the most commonly searched types of Remote Servicenow jobs? The most popular types of Remote Servicenow jobs are:
What states have the most Full Time Remote Servicenow jobs? States with the most job openings for Full Time Remote Servicenow jobs include:
What job categories do people searching Full Time Remote Servicenow jobs look for? The top searched job categories for Full Time Remote Servicenow jobs are:
Full Time Remote Servicenow jobs near you
Infographic showing various Full Time Remote Servicenow job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 1% Part Time, 1% Temporary, and 17% Contract. Highlights an 77% Physical, 7% Hybrid, and 16% Remote job distribution, with an average salary of $129,281 per year, or $62.2 per hour.

ServiceNow CSM - Now Assist Engineer

SAIC

VA • Remote

$120K - $160K/yr

Full-time

Re-posted 6 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description

Job ID: 2614752

Location: Remote Work, VA, US

Date Posted: 2026-08-03

Category: Information Technology

Subcategory: Platform Engr

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Interim_Secret

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: ORA_REMOTE


Description

Responsibilities:

Customer Service Management (CSM)

  • Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including:
    • Case Management
    • Service Operations
    • Knowledge Management
    • Customer Portals and Experience Components
    • Request and Entitlement Management
    • Digital Engagement and Self-Service capabilities
  • Support customer and mission support workflows that improve case resolution and service delivery
  • Develop and maintain service catalogs, workflows, dashboards, reports, and automations supporting customer-facing operations
  • Assist with configuring integrations between ServiceNow CSM and enterprise systems using REST APIs and Integration Hub

Now Assist Implementation and AI Enablement

  • Support the implementation and configuration of ServiceNow Now Assist capabilities supporting CSM and related business functions
  • Configure and maintain AI-powered features including:
    • Case summarization
    • Recommended responses
    • Knowledge generation
    • Search augmentation
    • Conversational experiences and Virtual Agent enhancements
  • Assist with AI operational processes related to:
    • Access controls
    • Data protection and privacy
    • Human review and approval processes
    • AI performance monitoring
  • Participate in testing, validation, and sustainment activities for AI-enabled capabilities

AI Governance and Compliance

  • Follow established governance and security processes for Now Assist and Generative AI capabilities
  • Support activities related to:
    • Responsible AI practices
    • Data classification and handling
    • User access controls
    • Change and release management
    • Audit and compliance activities
  • Coordinate with security personnel, including ISSO/ISSM staff, to ensure AI capabilities comply with Government requirements

Operations and Maintenance (O&M)

  • Support day-to-day ServiceNow CSM and Now Assist operations
  • Monitor application health, performance, and AI feature effectiveness
  • Troubleshoot and resolve:
    • Availability issues
    • Access control issues
    • AI capability issues
    • Integration issues
    • Knowledge and search performance issues
  • Support upgrades, patching, release management, and backup and recovery activities
  • Maintain operational documentation, workflows, and standard operating procedures

Qualifications

Required Qualifications:

  • Bachelors and 9+ years of industry experience 
  • Minimum 2 years of ServiceNow experience
  • A Minimum of a Secret clearance is required
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow AI or Now Assist implementation experience
  • Experience establishing AI governance frameworks in regulated environments
  • Experience supporting ServiceNow in DoD, Federal, GCC High, IL4, or IL5/IL6 environments
  • Familiarity with:
    • DoD AI Ethical Principles
    • AI governance and operational oversight processes
  • Experience with large-scale ServiceNow CSM and AI deployments supporting enterprise customers

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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