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Full Time Remote Reliant Energy Customer Service Jobs

Oates Energy

Customer Service Representative

Jacksonville Beach, FL · Remote

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. Company Overview Oates Energy is a fast-growing provider of utility ... Position Overview The Customer Service Representative is responsible for assisting customers and ...

New

Afni, Inc.

Full-Time Remote Insurance Representative

Austin, TX · Remote

$39K - $54K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Educate the customers on our insurance products and services while identifying opportunities to ... This position is 100% remote. We will send you the equipment needed for this role. * Full-time ...

Center for EcoTechnology

Home Energy Specialist

Boston, MA · Remote

$55K - $645K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time, remote, field-based position requiring regular travel throughout the Northern ... Provide excellent customer service during and after the audit. In particular: listening to ...

Center for Ecotechnology

Home Energy Specialist

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time, remote, field-based position requiring regular travel throughout the Northern ... Provide excellent customer service during and after the audit. In particular: listening to ...

Center for EcoTechnology

Home Energy Specialist

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time, remote, field-based position requiring regular travel throughout the Northern ... Provide excellent customer service during and after the audit. In particular: listening to ...

Sentara Healthcare

Customer Service Representative I

Harrisonburg, VA · On-site +1

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sentara Health is currently seeking a full-time remote Customer Service Representative. Position Status : Full-time, Day Shift Position Location: This is a remote position; however, candidates must ...

Possibilities

BCBA (Full-Time, Remote)

Saint George, UT · Remote

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Remote BCBA The BCBA Clinician practices under the close, ongoing supervision of the Clinical ... Carry a caseload and meet direct service hours as identified by the CEO * Track and enforce learner ...

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Full Time Remote Reliant Energy Customer Service information

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How much do full time remote reliant energy customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for full time remote reliant energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Full Time Remote Reliant Energy Customer Service jobs near you
Infographic showing various Full Time Remote Reliant Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Oates Energy

Jacksonville Beach, FL • Remote

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

This is a remote position.

Company Overview

Oates Energy is a fast-growing provider of utility submetering and billing solutions for residential and commercial properties. We help property owners recover utility costs efficiently through innovative technology, accurate billing practices, and exceptional customer support. As we continue to expand, we are seeking a customer-focused Customer Service Representative to join our remote operations team.

Position Overview

The Customer Service Representative is responsible for assisting customers and residents with account, billing, payment, and service-related questions. This role serves as an important point of contact between Oates Energy and the customers we support.

The ideal candidate is professional, patient, organized, and comfortable communicating with customers by phone, email, and other digital channels. The ability to listen carefully, identify customer needs, and provide accurate information is essential.

Key Responsibilities
  • Respond to customer inquiries by phone, email, and other approved communication channels
  • Assist customers with billing, account, payment, and service-related questions
  • Review customer account information and provide accurate responses
  • Research customer concerns and work toward timely resolutions
  • Explain account information, billing details, and applicable procedures clearly
  • Document customer interactions and account updates accurately
  • Process customer requests and account changes according to established procedures
  • Identify billing or account discrepancies and route issues to the appropriate internal team
  • Follow up on open customer issues and service requests
  • Maintain professional and courteous communication with customers
  • Work with billing, operations, and other internal teams to resolve customer concerns
  • Protect customer information and follow company privacy and data-handling procedures
  • Meet established service, quality, and response-time expectations
  • Assist with other customer-service and administrative responsibilities as assigned
Qualifications
  • Previous experience in customer service, call center, administration, billing, or a related field preferred
  • Excellent written and verbal communication skills
  • Strong listening and problem-solving abilities
  • Professional and customer-focused approach
  • Comfortable using computers, email, and web-based applications
  • Proficiency with Microsoft Office Suite preferred
  • Strong attention to detail and organizational skills
  • Ability to manage multiple customer requests and priorities
  • Ability to work independently in a remote environment
  • Reliable internet connection and appropriate workspace for remote work
  • Experience with billing, utility services, property management, or account-support systems is a plus
  • High school diploma or equivalent preferred
What We Offer
  • Competitive salary and benefits package
  • Fully remote work environment
  • Growth opportunities within a rapidly expanding company
  • Collaborative team culture focused on innovation and customer success
  • Meaningful work supporting utility efficiency and cost recovery
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance