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Full Time Remote Medical Customer Service Jobs in Rochester, NY

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Full Time Remote Medical Customer Service information

See Rochester, NY salary details

$12

$18

$23

How much do full time remote medical customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time remote medical customer service in Rochester, NY is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Medical Customer Service vs Part Time Remote Medical Customer Service?

AspectFull Time Remote Medical Customer ServicePart Time Remote Medical Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience often preferredSame as full-time; may require less experience
Work EnvironmentRemote, home-based with consistent scheduleRemote, home-based with flexible or reduced hours
Employer & Industry UsageHealthcare providers, insurance companies, medical call centersSame as full-time; suitable for students or those seeking flexible schedules

Full Time Remote Medical Customer Service roles involve consistent, full-week schedules, offering stability and benefits. Part Time roles provide flexibility with fewer hours, ideal for balancing other commitments. Both roles require similar credentials and work in the same industry environment.

What are the most commonly searched types of Remote Medical Customer Service jobs in Rochester, NY?

The most popular types of Remote Medical Customer Service jobs in Rochester, NY are:

Full Time Remote Medical Customer Service jobs near you
Infographic showing various Full Time Remote Medical Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,592 per year, or $18.1 per hour.

Remote Customer Service Representative - Travel

Hallford Travels

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 26 days ago

Job description

Position Overview
We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.
This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Client Support & Travel Assistance
As part of the role, you will:

  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style

Previous experience in customer service or travel is helpful, but not required.
What You’ll Receive

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply