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Full Time Remote Helpdesk Support Jobs (NOW HIRING)

Experity

Staff Engineer - Full Time - Remote

Atlanta, GA · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Help identify technical risks early and drive mitigation strategies. * Support strategic ...

Experity

Staff Engineer - Full Time - Remote

OR · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Help identify technical risks early and drive mitigation strategies. * Support strategic ...

Experity

Staff Engineer - Full Time - Remote

New York, NY · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Help identify technical risks early and drive mitigation strategies. * Support strategic ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

Position Overview Riverside Research is seeking a full-time Remote Sensing Scientist in support of the National Air and Space Intelligence Center (NASIC) at Wright Patterson AFB, OH. You will be ...

Remote VA

Recruiter

A passion for connecting with people and helping them find career opportunities. Preferred Skills ... Employment Type: * Full-time, remote

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All JobsFull Time Remote Helpdesk Support Jobs

Full Time Remote Helpdesk Support information

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$33

How much do full time remote helpdesk support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for full time remote helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Helpdesk Support vs Technical Support Specialist?

AspectFull Time Remote Helpdesk SupportTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, plus specialized vendor certifications
Work EnvironmentRemote, customer-facing, troubleshooting via phone, chat, or emailRemote or on-site, troubleshooting hardware/software issues for clients or internal users
Employer & Industry UsageCommon in IT service providers, tech companies, and support centersUsed across IT, manufacturing, and enterprise sectors for technical issue resolution

Full Time Remote Helpdesk Support focuses on providing remote customer support for general IT issues, often requiring certifications like CompTIA A+. Technical Support Specialists may handle more specialized technical problems, sometimes on-site, but share similar credentials. Both roles are vital in tech support, with overlapping skills and certifications, but differ mainly in scope and work environment.

What cities are hiring for Full Time Remote Helpdesk Support jobs? Cities with the most Full Time Remote Helpdesk Support job openings:
What are the most commonly searched types of Remote Helpdesk Support jobs? The most popular types of Remote Helpdesk Support jobs are:
What states have the most Full Time Remote Helpdesk Support jobs? States with the most job openings for Full Time Remote Helpdesk Support jobs include:
Full Time Remote Helpdesk Support jobs near you
Help Desk Support - Overnights - Remote

Help Desk Support - Overnights - Remote

Wunderlich-Malec

Hopkins, MN • On-site, Remote

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have an IT Helpdesk Support Specialist position available for overnight shift. This person can work remotely and will provide a range of duties focused on delivering technology to support operational needs and personal technology devices/equipment. The ideal candidate will provide support via phone, email, remote desktop control, and desk-side support for office and field users across multiple office/shop locations. Work hours include regularly scheduled business hours and after-hours coverage.
Please Note: This position isn't scheduled to sponsor a work visa.
Responsibilities
  • Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or with assistance from Wunderlich-Malec Field Support (directly or ticketing system)
  • Attempts to resolve most of the support requests upon first contact with the user
  • Participates in the evaluation, development, and implementation of technology standards, equipment, and procedures to ensure consistency, compliance, and equipment management
  • Participate in the development and maintenance of the standard desktop, laptop, and virtual desktop images
  • Participate in new hardware and software rollouts
  • Assist in providing tools, training, or other useful resources to help employees utilize technology more effectively
  • Maintain IT hardware, perform small hardware repairs, work with vendor repair services, and help maintain an inventory of spare parts
  • Support mobile device technology service requests and manage Microsoft Intune system for phones and tablets across the company
  • Responsible for allocating/purchasing new and used devices as requested and approved
  • Participates in companywide initiatives or projects as it relates to technology, equipment, or services
  • Administer user management controls over company software systems
  • Other duties as assigned

Required Skills and Education
  • Three to Five years of IT experience providing user support service in a complex business environment, including experience in using and supporting desktop applications
  • Two+ years experience in all the following applications: Windows 10, Office 365, and Apple iOS
  • Basic understanding of networking and DNS
  • Good understanding of computer systems, mobile devices, and other tech products
  • Proven technical skills for diagnosing and troubleshooting applications, operating systems, and hardware problems
  • Ability to clearly communicate technical concepts, in spoken and written form, to technical and non-technical audiences
  • Strong time and priority management skills and ability to perform the primary functions of the position with minimal supervision
  • Willingness to travel to all LSC locations, business functions, and training as needed for work
  • Additional certifications in Microsoft, Cisco, or similar technologies are a plus

Physical Demands of Position Seeing, color perception, hearing, clear speech, dexterity in hands, driving, ability to travel distances, climbing, pushing and pulling, and ability to mount and dismount equipment.
Working Environment Standard office environment, On-site office environment, diverse industrial environments, frequent PC usage, fax machines, copy machines, phones, trailer environment.
Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance
Salary Range The expected pay range is $55,000 to $75,000 based on experience and qualifications plus a discretionary bonus and employee stock program.
#LI-WM1
#LI-REMOTE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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