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Full Time Remote Helpdesk Support Jobs (NOW HIRING)

... and BCBA experience Status: Full-Time Location: Fully Remote - USA Direct Client Hours ... to support the BCBA in doing the work-not simply send more work to the BCBA. Team members help ...

SEO Support Specialist Full-Time | Remote | US U.S. Hours | $350-$500 USD/Month We're looking for an SEO Support Specialist to help support our clients and work alongside our internal SEO team! This ...

Full-Time Remote Insurance Representative

Austin, TX ยท On-site +1

$39K - $54K/yr

This position is 100% remote. We will send you the equipment needed for this role. * Full-time ... We will help cover the cost of your premium. * Tuition Reimbursement. Your goals are important and ...

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Full Time Remote Helpdesk Support information

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How much do full time remote helpdesk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Helpdesk Support vs Technical Support Specialist?

AspectFull Time Remote Helpdesk SupportTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, plus specialized vendor certifications
Work EnvironmentRemote, customer-facing, troubleshooting via phone, chat, or emailRemote or on-site, troubleshooting hardware/software issues for clients or internal users
Employer & Industry UsageCommon in IT service providers, tech companies, and support centersUsed across IT, manufacturing, and enterprise sectors for technical issue resolution

Full Time Remote Helpdesk Support focuses on providing remote customer support for general IT issues, often requiring certifications like CompTIA A+. Technical Support Specialists may handle more specialized technical problems, sometimes on-site, but share similar credentials. Both roles are vital in tech support, with overlapping skills and certifications, but differ mainly in scope and work environment.

What cities are hiring for Full Time Remote Helpdesk Support jobs?

Cities with the most Full Time Remote Helpdesk Support job openings:

What are the most commonly searched types of Remote Helpdesk Support jobs?

The most popular types of Remote Helpdesk Support jobs are:

ICM Support Engineer in Redmond, WA (Fulltime, Remote)

Northern Base

Redmond, WA โ€ข Remote

Full-time

Posted 11 days ago


Job description

ICM Support Engineer
Redmond, WA (Remote)
Fulltime
 
Must Have Technical/Functional Skills
Microsoft power pages; Azure fundamentals; Kusto; ICM
 
 
Roles & Responsibilities
Support Analyst (L1/L2/L3/)
Incident Management & Support 
• Investigate, troubleshoot, and mitigate Power Pages production and non-production incidents. 
• Own Sev3 and Sev4 incidents from acknowledgment to closure. 
• Perform root cause analysis and document findings. 
• Coordinate with engineering, CSS, and operations teams during critical incidents. 
• Ensure SLA compliance for incident response and mitigation activities. 
• Monitor Auto Alerts, identify recurring trends, and recommend preventive actions to improve service stability. 
• Participate in on-call rotations and incident bridges